dallas area rapid transit dallas, texas amendment of ... •overview of rfq process •enterprise...

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Form 33.207 (01/06) Page 1 of 1 DALLAS AREA RAPID TRANSIT DALLAS, TEXAS AMENDMENT OF SOLICITATION 1. SOLICITATION NO.: P-2026323 Event #5509 2. AMENDMENT NO.: 02 3. EFFECTIVE DATE: 6/10/16 4. BRIEF SOLICITATION DESCRIPTION: Asset Management/Project Management System 5. REVISED OFFER SUBMISSION DUE DATE AND TIME: (Note: Unless identified below, this solicitation amendment does not change the Offer Submission Date and Time.) The date and/or time specified for receipt of offers is changed as follows: DATE: TIME: 2:00 PM Local Dallas 6. REVISED PRE-BID/PROPOSAL CONFERENCE: (Note: Unless identified below, this solicitation amendment does not change the Pre-Bid/Proposal Conference, if a conference is scheduled.) The scheduled pre-bid/proposal conference is as follows: DATE: Attendees may participate in person or by teleconference: TIME: Local Dallas LOCATION: 7. AMENDMENT OF SOLICITATION: The Solicitation identified in Block 1, above, is hereby amended as described in Block 11, below. Except as provided herein, all other provisions of the solicitation, or as heretofore amended, remain unchanged and in full force and effect. 8. REQUIREMENT TO ACKNOWLEDGE AMENDMENT: Offerors must acknowledge receipt of this amendment prior to the deadline specified in the solicitation for receipt of offers by one of the following methods: a. By signing this amendment in Block 9, below, and returning one signed copy; b. By acknowledging receipt of this amendment on the Solicitation, Offer and Award form; or, c. By separate letter or telegram that includes a reference to this solicitation and amendment number. WARNING: Failure of an Offeror to acknowledge receipt of this Amendment, as described herein, may result in REJECTION OF THE OFFER. NOTE: For Invitations for Bids the terms "Offer" and Offeror" shall mean "Bid" and "Bidder", respectively; and for Requests for Proposals the terms "Bid" and "Bidder" shall mean "Offer" and "Offeror", respectively, in this solicitation and any associated exhibits. 9. OFFEROR'S ACKNOWLEDGEMENT OF AMENDMENT: Name & Title: ____________________________________ Signed Acknowledgment: ____________________________ (Print/Type) Offeror:__________________________________________ Date Acknowledged: _____/_____/_____ 10. FOR FURTHER INFORMATION CALL CONTRACTS SPECIALIST: Name: M. Carmen Spolar/Tonya Bee Telephone No.: 214-749-3515/3482 [email protected]/[email protected] 11. DESCRIPTION OF AMENDMENT: The purpose of this amendment is to inform interested parties of the opportunity to attend the upcoming pre-proposal conference by telephone and revise the following documents as shown below: Provided as attached to this amendment, you will find a copy of the Pre-RFQ Conference presentation and the Attendance Sign-in sheet. Provide Forms from Section 7.0 - DART ATTACHMENTS & FORMS that were inadvertently omitted from Amendment 01 (End of Amendment No. 2)

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Page 1: DALLAS AREA RAPID TRANSIT DALLAS, TEXAS AMENDMENT OF ... •Overview of RFQ Process •Enterprise Asset Management (EAM) Scope •Enterprise Project Management (EPM) Scope •Planned

Form 33.207 (01/06) Page 1 of 1

DALLAS AREA RAPID TRANSIT DALLAS, TEXAS

AMENDMENT OF SOLICITATION

1. SOLICITATION NO.: P-2026323

Event #5509

2. AMENDMENT NO.: 02

3. EFFECTIVE DATE: 6/10/16

4. BRIEF SOLICITATION DESCRIPTION: Asset Management/Project Management System

5. REVISED OFFER SUBMISSION DUE DATE AND TIME: (Note: Unless identified below, this solicitation amendment does not change the Offer Submission Date and Time.)

The date and/or time specified for receipt of offers is changed as follows: DATE:

TIME: 2:00 PM Local Dallas

6. REVISED PRE-BID/PROPOSAL CONFERENCE: (Note: Unless identified below, this solicitation amendment does not change the Pre-Bid/Proposal Conference, if a conference is scheduled.)

The scheduled pre-bid/proposal conference is as follows: DATE:

Attendees may participate in person or by teleconference: TIME: Local Dallas

LOCATION:

7. AMENDMENT OF SOLICITATION:

The Solicitation identified in Block 1, above, is hereby amended as described in Block 11, below. Except as provided herein, all other provisions of the solicitation, or as heretofore amended, remain unchanged and in full force and effect.

8. REQUIREMENT TO ACKNOWLEDGE AMENDMENT:

Offerors must acknowledge receipt of this amendment prior to the deadline specified in the solicitation for receipt of offers by one of the following methods: a. By signing this amendment in Block 9, below, and returning one signed copy; b. By acknowledging receipt of this amendment on the Solicitation, Offer and Award form; or, c. By separate letter or telegram that includes a reference to this solicitation and amendment number.

WARNING: Failure of an Offeror to acknowledge receipt of this Amendment, as described herein, may result in REJECTION OF THE OFFER.

NOTE: For Invitations for Bids the terms "Offer" and Offeror" shall mean "Bid" and "Bidder", respectively; and for Requests for Proposals the terms "Bid" and "Bidder" shall mean "Offer" and "Offeror", respectively, in this solicitation and any associated exhibits.

9. OFFEROR'S ACKNOWLEDGEMENT OF AMENDMENT:

Name & Title: ____________________________________ Signed Acknowledgment: ____________________________

(Print/Type)

Offeror:__________________________________________ Date Acknowledged: _____/_____/_____

10. FOR FURTHER INFORMATION CALL CONTRACTS SPECIALIST: Name: M. Carmen Spolar/Tonya Bee Telephone No.: 214-749-3515/3482 [email protected]/[email protected]

11. DESCRIPTION OF AMENDMENT:

The purpose of this amendment is to inform interested parties of the opportunity to attend the upcoming pre-proposal conference by telephone and revise the following documents as shown below:

Provided as attached to this amendment, you will find a copy of the Pre-RFQ Conference presentation and the Attendance Sign-in sheet.

Provide Forms from Section 7.0 - DART ATTACHMENTS & FORMS that were inadvertently omitted from Amendment 01

(End of Amendment No. 2)

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Request for Qualifications Enterprise Asset Management and Enterprise Project

Management Software and Associated Implementation ServicesRFQ # 2026323Pre-RFQ Meeting

June 9, 2016

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Introductions

• John Adler, Vice President of Procurement

• Mike Hubbell, Vice President of Maintenance

• Maureen McCole, Vice President of Commuter Rail and Railroad Management

• John Rhone, Vice President of Capital Design & Construction

• Tina Johnson, Economic Opportunity Specialist, Diversity Department

• Keith Andrews, Enterprise Architect, DART Information Technology

• Tonya Bee, Contract Specialist, DART Procurement

• Toro Jones, Business Assistant, DART Procurement

• Robert Cooney, PB/eVision, Project Manager WSP/PB consulting team

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Meeting Objectives and Agenda

• Overview of RFQ Process

• Enterprise Asset Management (EAM) Scope

• Enterprise Project Management (EPM) Scope

• Planned adoption of EAM & EPM by Commuter Rail and Railroad Management Department

• DART Information Technology Direction

• Diversity Goals for the follow-on RFP(s)

• Open Floor/Questions

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Logistics & Points of Contact

• Points of contact at DART Procurement following the meeting• Carmen Spolar

[email protected]

(214) 749-3515

• Tonya [email protected]

(214) 749-3482

• Questions from those on the phone may be submitted during the meeting to Toro Jones:

[email protected]

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RFQ Objectives (1 of 2)

• DART is seeking to pre-qualify proposers to submit responses to RFP(s) for:• EAM software and systems integration services• EPM software and systems integration services

• DART is seeking to prequalify proposers based on a proposer’s capability to deliver a full end-to-end solution set and associated systems integration services: • Core EAM or EPM software • Third party software solutions that will integrate with the

core software to meet DART requirements• Implementation team to successfully configure, design,

test, train, deploy and provide application managed services for the proposed solution set

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RFQ Objectives (2 of 2)

• A proposer at the RFQ stage shall be organized in a manner, if qualified and advanced to the RFP stage, to be able to serve as a prime contractor at the RFP stage:

• The prime contractor will assume single point of responsibility for all contracted services

• The prime contractor shall be able to secure and offer all necessary services to be able to sell/resell proposed software, implement an integrated solution, provide hosting/managed services, and provide any other services as called for in the RFP

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RFQ Response Guidelines

• Proposer(s) may submit separate and independent proposals in the following two categories:

• EAM software and implementations services

• EPM software and implementation services

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Proposal Submission Requirements

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Section Proposal Section Title

Letter of Introduction

Table of Contents

Section A Executive Summary

Section B Team Organization & Profiles

Section C Software Solution & Systems Integrator Qualifications

Section D Proposer Methodologies, Tools and Templates

Section E Project Team – Project Manager & Key Personnel

Section F Firm References

Section G Financial Qualifications

Section H Billing Rates, Order of Magnitude Cost Estimate & Other Information

• 100 page limit inclusive of all sections

• Cover letter limited to two pages

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Evaluation Criteria

• Note change per Addendum 1 that Billing Rates and Order of Magnitude Cost Estimate will not be scored

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Step 1 – RFQ Response Section & Evaluation Criteria Possible Points

Section B – Team Organization & Profiles 30

Section C – Software Solution & Systems Integrator Qualifications 120

Section D – Proposer Methodologies, Tools and Templates 60

Section E – Project Team: Project Manager & Key Personnel 60

Section F – Firm References 30

Section H – Billing Rates, Order of Magnitude Cost Estimate & Other

InformationNot Scored

Step 1: Total Possible Points 300

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RFQ Key Dates

• Final date to ask questions – June 13, 2016

• Proposals due – June 27, 2016 – 2:00 p.m.

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Potential Contracts Resulting from Follow-On RFP(s)• DART anticipates awarding multiple contracts through

the resulting RFP(s) including but not limited to:

• Systems integration contract with the prime contractor for EAM software and services

• Systems integration contract with the prime contractor for EPM software and services

• Software licensing and maintenance agreements with the EAM and EPM software solution provider(s) proposed by the selected prime contractor(s)

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EAMCurrent Situation• Spear CMMS originally implemented in 1999:

• Tracking of Maintenance activities

• Managing/tracking Materials inventory

• Challenges with the current Spear system include:• Functionally out-of-date• Extent of support for various asset class requirements and

the extent to which functionality available within Spear was implemented varies by division within the Maintenance Department

• Does not provide true Enterprise Asset Management (EAM) capabilities: • Life cycle cost tracking, demand analysis, and asset

prioritization/trade-off

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EAMProject Objectives (1 of 3)

• Consistent definition of asset

• Improved asset hierarchies across all assets

• Location referencing system

• Incorporate condition assessments into asset management program

• Automated condition assessment / asset health technologies

• Ability to carry over historical work data when an asset’s “home” location is changed

• Ability for contractors to enter work information seamlessly

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EAMProject Objectives (2 of 3)

• Better integration between new EAM and Lawson for cost tracking

• Track component level warranty/component serialization

• Warranty integration

• Improved spare parts tracking

• Enhanced asset on-boarding including integration with EPM

• Improved asset disposal process

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EAMProject Objectives (3 of 3)

• Materials movement and transactions

• Material demand/inventory replenishment

• Materials forecasting

• Simplifying the process of requesting and issuing materials/serialized components from inventory

• More robust performance monitoring

• Better tools to assist with planning and budgeting

• Enhanced reporting within EAM and integration with DART BI environment

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EAMPlanned Implementation ApproachPhase 1: Asset Maintenance• Core asset maintenance functionality for all asset classes/categories

across DART including the Commuter Rail/Railroad Management Department

• Replacement of functionality currently provided in the Spear system

• Deployment of high priority functional capabilities:• Consistent asset hierarchies • Warranty management• Enhanced supply chain management functionality

Phase 2: Asset Management• More advanced asset management functionality DART-wide:

• Modeling and analytics• Optimization • Risk management• Performance management• Enhanced investment planning capabilities

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EPMCurrent Situation• DART does not have a true enterprise project

management system: • Various systems/tools are used by different departments

• Project management applications used by Regional Growth and Development Department to manage DART’s largest projects are at or beyond technical end-of-life

• DART will be undertaking several large projects and must address the current gap in project management system capabilities:• Platform extensions• Dallas CBD Second Light Rail Alignment (D2)• Cotton Belt

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EPMProject Objectives (1 of 2)

• Integrated business platform for conducting all project management/controls related business transactions and functions

• Solution set that is scalable to support the range of different types of DART projects

• Data integrity with controlled and consistent data entry • Single point of data entry based on business process based

user roles

• Traceability of project issues, data and documents

• Real-time and proactive tracking (with alerts and flags) and management capability for scope, schedule and budget

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EPMProject Objectives (2 of 2)

• Replacement of paper forms with electronic forms/functionality

• Comprehensive workflow capability for review and approval routing

• Easy-to-develop and use reporting tools

• Integration with DART BI environment

• Highly integrated and user friendly system that is flexible and scalable

• Integration with other DART systems: • Lawson, New EAM system, GIS, Document Management

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EPMFunctional Scope

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EPMPlanned Implementation Approach• Vanilla version of selected EPM software solution

implemented in a Software as a Service (SaaS) or vendor hosted environment to support D2 project by June 30, 2017

• Full configuration and implementation of DART tailored solution enterprise wide:

• DART will initiate all new projects in the EPM solution as of Go-Live date

• D2 project will transition into DART enterprise solution at an appropriate point that minimizes any impact to the D2 project schedule once the enterprise wide version of the system is stabilized

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Commuter Rail/Railroad ManagementOverview• Trinity Rail Express (TRE):

• Joint venture with Fort Worth Transportation Authority• 34 miles in length• Ten commuter rail stations in Tarrant and Dallas counties• In 2014, TRE was the fifteenth most-ridden commuter rail

system in the United States (2.3 million passengers)• Operations and maintenance outsourced to Herzog

Transportation Services

• Railroad Management• Rail right of way assets owned by DART in northeast Texas,

outside the core DART system

• 250 miles of DART-owned freight rail corridors which are typically maintained by the freight railroad operating on the corridor

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Commuter Rail/Railroad ManagementEAM & EPM• EAM will be utilized for asset registry and condition

assessment information for TRE and rail right of way assets

• EAM will provide at a minimum information on assets needed to support capital planning and regulatory and management reporting

• EAM will interface with Herzog’s systems for summary level work history

• EPM will be utilized by Commuter Rail/Railroad Management for all projects managed by the department

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DART Technology Direction

• DART Enterprise Technology Roadmap: http://www.dart.org/presentations/maintenance/EAM-EPM-RFQ.zip

• Overall architecture is evolving to hybrid cloud• On premise, SaaS, and IaaS with DART managed integration

between the environments

• Core Technologies• Lawson ERP: Financials, Procurement, HR/Payroll• Trapeze Transportation Management System• Business Intelligence: COGNOS, Tableau, IBM DataStage• Integration: INFOR ION• DBMS: Oracle & SQL Server• Infrastructure: Primarily Windows, VMWare• Network: Redesign and Upgrade in 2017

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DART Enterprise Technology Roadmap

Version 4.5

May 2016 © Dallas Area Rapid Transit 2016

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EAM and EPM Technical Platform

• Technical platform decision for EAM and EPM is not finalized

• Alternatives being considered include:

• On-premise

• Infrastructure as a Service (IaaS) hosted by third party vendor

• IaaS hosted by EAM or EPM systems integrator

• Proposers are asked to provide information on their experience in providing hosting services as part of their RFQ response

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Diversity Goals for Resulting RFP(s)

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• DART anticipates establishing both Disadvantaged Business Enterprise (DBE) and disadvantaged, minority, and/or women-owned business enterprise (M/WBEs) goals for this project

• DART is not asking proposers to designate their DBE or M/WBE partners at the RFQ stage; however, proposers should begin to seek out and plan for potential teaming relationships

• Goals for this project have not been established yet

• For planning purposes, prior projects with similar scopes have typically had combined goals in the range of 25-30%

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Questions

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DART RFQ for EAM and EPM Solution Services

Attachment 1 Reference Project Description

P a g e | 1 AMENDMENT 02

Proposer: ______________________________________________________________

Client Name Client Contact (Name, Title, Phone, Email) Project Name EAM or EPM Software Suite(s) and Version Total Number of Users for Which System Was Deployed

Description of Overall Project Scope Specific Client Business Functions Supported by Proposed Solution

Scope of Services Performed by Proposer Did project involve integration between EAM/EPM and an ERP software; if yes, please identify ERP solution and version and describe in detail Proposer’s role in performing this integration

Did project involve integration between an EAM and EPM solution? If yes, please describe the specific software products and versions, the functional scope and extent of the integration and describe in detail Proposer’s role in performing this integration

Did project involve integration between EAM/EPM and the client’s GIS environment; if yes, please identify the GIS software and version and describe in detail Proposer’s role in performing this integration

Did project involve integration between EAM and an enterprise document management solution; if yes, please identify the document management solution and describe in detail Proposer’s role in performing this integration

Project Start Date (month/year) Project End Date (month/year) Original Planned Project Duration (in months) Actual Project Duration (in months) Describe the reasons for any adjustments/changes in Planned Project Completion Date

Original Value of Proposer Contract Final Value of Proposer Contract Describe the reasons for any adjustment in the Proposer’s Contract Value

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DART RFQ for EAM and EPM Solution Services

Attachment 1 Reference Project Description

P a g e | 2 AMENDMENT 02

Relevance of Reference to Scope of Services Envisioned under DART RFQ

Proposed Team Members Who Participated on Project and their Specific Roles

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DART RFQ for EAM and EPM Solution Services

Attachment 2 Resume Template

AMENDMENT NO 02

Proposer: ___________________________________________ Project Role Candidate Name Firm A. Education/Training Institution/Name/City/State Degree/Certification Year Completed Field of Study B. EAM/EPM Software Production Implementation Experience Product/Suite Version Modules Years of

Experience C. Relevant Project/Work Experience (insert additional projects as required) Project Reference #1: Organization/Client Title/Role Start Date Stop Date Project Duration (months) EAM/EPM Software Implemented including Version

Other Software Suites Implemented Including Version

Description of Overall Project Scope

Detailed Description of Proposed Individual’s Specific Responsibilities on the Project

Project Reference #2: Organization/Client Title/Role Start Date Stop Date Project Duration (months) EAM/EPM Software Implemented including

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DART RFQ for EAM and EPM Solution Services

Attachment 2 Resume Template

AMENDMENT NO 02

Version Other Software Suites Implemented Including Version

Description of Overall Project Scope Detailed Description of Proposed Individual’s Specific Responsibilities on the Project

Project Reference #3: Organization/Client Title/Role Start Date Stop Date Project Duration (months) EAM/EPM Software Implemented including Version

Other Software Suites Implemented Including Version

Description of Overall Project Scope Detailed Description of Proposed Individual’s Specific Responsibilities on the Project

Professional References (minimum of three) Name Organization/Title Phone Email

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Attachment 3DART EAM and EPM Solution ServicesRFQFully Loaded Billing RatesProposer: ____________________________________

Role

Proposed Loaded Hourly

RateProject Executive/Project Director $0.00Project Manager $0.00Functional Lead $0.00Technical Lead $0.00Development Lead $0.00Infrastructure Lead $0.00Database Administrator $0.00Organizational Change Management Lead $0.00Training Lead $0.00Communications Lead $0.00Senior Business Analyst $0.00Senior Developer $0.00

Rates should be average rate for period March 1, 2017 - December 31, 2018

AMENDMENT NO 02

Loaded hourly rate must include fees and expenses; rate should be a blended rate based on anticipated mix of all team members (prime and subcontractors)

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Attachment 4DART EAM and EPM Solution ServicesRFQOrder of Magnitude Cost Estimate - EAM ImplementationProposer: ____________________________________

Project Item Year 1 Year 2 Year 3 Year4 Year 5 TotalCommercial Off-the-Shelf Software Software Licensing including any cost for first year of software maintenance $0.00 $0.00 Software Maintenance $0.00 $0.00 $0.00 $0.00 $0.00 $0.00Subtotal: Software Licensing and Maintenance $0.00 $0.00 $0.00 $0.00 $0.00 $0.00Phase 1 - Asset Maintenance

Systems Integration Services through Final System Acceptance $0.00 $0.00 $0.00 $0.00 One-Year of On-Site Production Support Provided by Implementation Team $0.00 $0.00 $0.00 $0.00Subtotal: Phase 1: Asset Maintenance $0.00 $0.00 $0.00 $0.00Phase 2 - Asset Management

Systems Integration Services through Final System Acceptance $0.00 $0.00 $0.00 $0.00 $0.00 One-Year of On-Site Production Support Provided by Implementation Team $0.00 $0.00 $0.00 $0.00 $0.00 $0.00Subtotal: Phase 2: Asset Management $0.00 $0.00 $0.00 $0.00 $0.00 $0.00Optional Hosted Environment for Solution Design, Development and System Testing $0.00 $0.00 $0.00 $0.00 $0.00 $0.00Total Estimated Cost $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

AMENDMENT NO 02

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Attachment 4DART EAM and EPM Solution ServicesRFQOrder of Magnitude Cost Estimate - EPM ImplementationProposer: ____________________________________

Project Item Year 1 Year 2 Year 3 Year4 Year 5 TotalCommercial Off-the-Shelf Software Software Licensing including any cost for first year of software maintenance $0.00 $0.00 Software Maintenance $0.00 $0.00 $0.00 $0.00 $0.00 $0.00Subtotal: Software Licensing and Maintenance $0.00 $0.00 $0.00 $0.00 $0.00 $0.00Phase 0 - SaaS or Hosted Version of Software to Support D2 Project SaaS or Hosted solution cost per year for five years $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 Systems Integration Services for Initial Set-up, Configuration, Testing, Training and Deployment (assume no interfaces or data conversion) $0.00 $0.00Subtotal: Phase 0: SaaS or Hosted Version to Support D2 Project $0.00 $0.00 $0.00 $0.00 $0.00 $0.00Implementation of Enterprise Project Management System (EPM)

Systems Integration Services through Final System Acceptance $0.00 $0.00 $0.00 One-Year of On-Site Production Support Provided by Implementation Team $0.00 $0.00 $0.00 $0.00Subtotal: Implementation of Enterprise Project Management System $0.00 $0.00 $0.00 $0.00Optional Hosted Environment for Solution Design, Development and System Testing of the full DART EPM Solution $0.00 $0.00 Total Estimated Cost $0.00 $0.00 $0.00 $0.00 $0.00 $0.00

AMENDMENT NO 02