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After logging into AccessFreightliner, Clicking the VT Icon from the Access Freightliner home page will allow access to the VT Website Home page*Note that anyone can get an Access Freightliner ID and have access to the VT home page as ‘read only’

Logging into the VT Website through AccessFreightliner

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• VIN – Used by Customers to find info on a VIN. Full or Partial VIN can be searched.

• Engine S/N – Used by Customers to find info on a ESN. The complete 15 digit ESN is needed. Using the VIN is always recommended.

• Event ID – Used by Customers to search by specific event ID unique to a VT Event.

VT Website Home Page – ‘Read Only’ Customer View

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VT Website View – VIN Search (Faults)

VT Event location(s) will appear on map

Service Legend indicates VT fault type, if log file is obtained for that event, if a server email was sent to the customer, and if truck faulted within a Dealer geofence.(All dealers are geofenced to contain fault code events without sending email notification to the customer during the repair process.)Fault description is only the SPN.

Event 5580666 – Service Now VT event, log file available (for technician use), no email sent to customer from server, fault code logged within Dealer geofence.

Event 5533637 – Service Now VT event, log file available, email sent to customer from server.

Event 5566778 – Service Info VT event, no log file available, no email sent to customer from server

Every VT Event is hyper-linked and clicking on the individual event will bring you to specific event details

*Time stamps are Pacific time

Tip: Look for repeat codes and/or separate codes indicating separate issues for resolution in one shop visit.

Dealer Geofence