75

DAFTAR PUSTAKA

Aaker, T. (2011).Tahun ini Standard Chartered Bank targetkan pertumbuhan

25%. Diakses dari http://swa.co.id/listed-articles/tahun-ini-standard-chartered-bank-targetkan-pertumbuhan-25 pada tanggal 13 Februari 2013

Ajzen, I. (1988). Attitudes, personality, and behavior. Bristol: Open University

Press Ali, N., Azam, M., Alam, F., & Baloch, Q.B. (2010). Measuring the level of job

satisfaction, commitment and turnover intentions of private sector universities' teachers of NWFP. Interdisciplinary Journal of Contemporary Research in Busiess. Pakistan Vol. 2, No. 6: 129-142

Ali, N., & Baloch, Q. B. (2010). Job satisfaction and employee turnover intention (Case study of NWFP Pakistan based banking sector). Interdicilinary Journal of Contemporary Research Business. Vol. 2, No.5: 39-66

Almalki, M. J., FitzGerald, G., & Clark, M. (2012). The relationship between

quality of work life and turnover intention of primary helath care in Saudi Arabia. BMC Health Services Research. 12:314

Anderson, M. A. & Brooks, B. A,. (2005). Defining quality of nursing work life.

Nursing Economics. Vol. 23 (6), Nov - Dec. 319 – 326 Anitha, B & Rao, P. S. (1998). Quality of work life in commercial banks. New

Delhi: Discovery Publishing House APIndonesia.com. Daftar nama kantor pusat bank di Indonesia.

http://apindonesia.com/company/daftarbank.html Diakses pada tanggal 30 April 2013

As’ad, M. (2004). Psikologi industri dan organisasi. Cetakan Kesembilan.

Yogyakarta: Liberty Aydogdu, S. & Asikgil, B. 2011. An empirical study of the relationship among job

satisfaction, organizational commitment and turnover intention. International Review of Management and Marketing, Vol. 1, No. 3, pp. 43-

53 Azwar, S. (1999). Dasar-dasar psikometri. Yogyakarta: Pustaka Pelajar ________. (2012). Reliabilitas dan validitas edisi 4. Yogyakarta: Pustaka Pelajar

76

Bank Indonesia. (2012). Statistik perbankan bank Indonesia. Diunduh dari http://www.bi.go.id/web/id/Statistik/Statistik+Perbankan/Statistik+Credit+Bureau/Jumlah+Pelapor/ pada tanggal 17 Oktober 2012

Berry, M. L. (2010). Predicting turnover intent: Examining the effects of employee

engagement, compensation fairness, job satisfaction, and age. Trace: Tennessee research and Creative Exchange. Doctoral Dissertation. University of Tennessee, Knoxville

Blum, M. l. (1956). Industrial psychology and its social foundations. New York:

Harper & Row, Publishers Bratadharma. (2012). Regulasi dan kelangkaan SDM dinilai hambat

pertumbuhan perbankan. Tersedia di http://www.infobanknews.com/2012/04/regulasi-dan-kelangkaan-sdm-dinilai-hambat-pertumbuhan-perbankan/ diunduh pada tanggal 3 April 2013

Chan, K. W., & Wyatt, T. (2007). Quality of work life: A study of employees in

Shanghai, China. Asia Pacific Business Review, Vol.13, No. 4, 501-517

Davis, K. (1981). Human behavior at work human relations, and organizational

behavior. New York: McGraw-Hill, Inc Davis, K & Newstrom, J. W. (1989). Human behavior at work. New York: McGraw

Hill Book Company Griffeth, R. W., Hom, P. W., & Gaertner, S. (2000). A beta-analysis of

antecedents and correlates of employee turnover: Update, moderator tests, and research implications for the next millennium. Journal of Management 2000, Vol. 26, No. 3, 463-488

Gunawan, H. (2012). Karyawan bobol BRI ratusan juta. Diakses dari

http://www.tribunnews.com/regional/2012/05/07/karyawan-bobol-bri-ratusan-juta pada tanggal 2 Februari 2013

Halim. (2013). Kelangkaan SDM picu kenaikan gaji. Tersedia di

http://www.infobanknews.com/2013/01/kelangkaan-sdm-picu-kenaikan-gaji/ diakses pada tanggal 3 April 2013

Hadi, S. (1977). Metodologi research. Yogyakarta: Yayasan penerbitan Fakultas

Psikologi UGM Herzberg, F., Mausner, B., & Synderman, B.B. (1959). The motivation to work.

New York: John Wiley & Sons, Inc Huang, T. C., Lawler, J., & Lei, C. Y. (2007). The effects of quality of work life on

commitment and turnover intention. Social behavior and personality. Vol. 35, No. 6, pp.735-750

77

Hwang, I., & Kuo,J. (2006). Effects of job satisfaction and perceived alternative employment opportunities on turnover intention-an examination of public sector organizations. Journal of American Academy of Business, Cambridge. Mar, 2006, 8, 2, pp. 254

Ivancevich, J. M. Konopaske, R. & Matteson, M. T. (2008). Organizational

behavior and management. New York: McGraw Hill Johan, R. (2012). Dilema gaji bankir. Diunduh dari

http://www.infobanknews.com/2012/08/dilema-gaji-bankir/ diakses pada tanggal 18 Oktober 2012

Kumar, R., Ramendran, C., & Yacob, P. (2012). A study on turnover intention in

fast food industry: Employees’ fit to the organizational culture and the important of their commitment,. International Journal of Academic Research in Business and Social Sciences. Vol. 2, No. 5 pp 9-42

Locke, E. A. (1976). What is job satisfaction? Organizational behavior and human

performance, 4 (4), 309-336

Luthans, F. (1985). Organizational behavior, 4th edition. New York: McGraw-Hill, Inc

Luthans, F. (1998). Organizational behavior, 8th edition. New York: McGraw-Hill

Book Company Mahapatra, U. C. (2011). Human resource management (HRM) and quality of

work life. Social Science International, Vol. 27, No. 2 (2011), pp 327-338

May, B., Lau, R. & Johnson, S. K. (1999). A longitudinal study of quality of work

life and business performance. South Dakota Business Review, 58, pp. 1–7

Meyer, J. P & Tett, R. P. (1993). Job satisfaction, organizational commitment,

turnover intention, and turnover: Path analysis based on meta-analytic findings. Personnel Psychology, 46, pp 259-293

Mbah, S. E. & Ikemefuna,C. O. (2012). Job satisfaction and employees’ turnover

intentions in total Nigeria plc. in Lagos State. International Journal of Humanities and Social Science Vol. 2, No. 14, pp 275-287

Mobley, W.H. (1977). Intermediate linkages in the relationship between job

satisfaction and employee turnover. Journal of Applied Psychology 62, 237-240

Mobley, W. H., Horner, S. O., & Hollingsworth, A. T. (1978). An evaluation of

precursors of hospital employee turnover. Journal of Applied Psychology, Vol. 63, No. 4, 408-414

78

Mosadeghrad, A. M., Ferlie, E., & Rosenberg, D. (2011). A study of relationship between job stress, quality of working life and turnover intention among hospital employees. Health Services Management Research 2011; 24: 170–181

Muftah, H. A., & Lafi, H. (2011). Impact of QWL on employee satisfaction case of

oil and gas industry in Qatar. Advances in Management & Applied Economics, vol.1, no.2, 2011, 107-134.

Park, J. S., & Kim, T. H. (2009). Do types of organizational culture matter in

nurse job satisfaction and turnover intention? Leadership in Health Services, Vol.22, No.1, pp. 20-38

Price, J. (2001). Reflections on the determinants of voluntary turnover.

International Journal of Manpower 22, 600-624 PwC Indonesia. (2012). Indonesian Banking Survey Report 2012 Quinn, R. P. & Staines, G. L. (1979). The 1977 Quality of employment survey:

Descriptive statistics with comparative data from the 1969-70 and the 1972-73 surveys. Ann Arbor, Mich: Institute for Social Research, The University of Michigan

Randhawa, G. (2007). Relationship between job satisfaction and turnover

intentions : An empirical analysis. Indian Management Studies Journal. 11, 149-159

Razali, M.Z. (2004). Quality of work life concept. Gadjah Mada International

Journal of Business, Vol. 6, No. 3, pp 326 Ribash, J. W., Roodin, P. A., & Santrock, J. W. (1985). Adult development and

aging. Dubuque: Wim. C. Brown Publishers

Ridlo, I. A. (2012). Turnover karyawan "kajian literatur". Surabaya: PHMovement

Publication. Riyono, B. (1991). Peranan orientasi nilai budaya dalam kepuasan kerja pada

karyawan PT. Stanvac Indonesia. Skripsi. (Tidak Diterbitkan). Fakultas Psikologi Universitas Gadjah Mada

Riyono, B. (2012). Laporan hasil assesment QWL. Fakultas Psikologi Universitas

Gadjah Mada, Yogyakarta Robbins, S. P. (2005). Organizational behavior, 11st Edition. New Jersey:

Pearson Prentice Hall Samad, S. (2006). The contribution of demographic variables: Job characteristic

and job satisfaction on turnover intention. Journal of International Management Studies, Vol. 1, No. 1, pp. 1-12

79

Sang, K. J., Ison, S. G., & Dainty, A. R. (2008). The job satisfaction of UK architects and relationships with work-life balance and turnover intentions. Engineering, Construction and Architectural Management, Vol. 16 No. 3, 2009 pp. 288-300

Sari, L. M., Judge, T. A. (2004). Employee attitude and job satisfaction. Human

Resources Management, Vol. 43, No. 4, pp. 395-407 Schwab, D. P. (2005). Research methods for organizational studies. London:

Lawrence Erlbaum Associates, Publishers Setiadi, E. (2012). Bank syariah butuh banyak pegawai. Diakses dari

http://keuangan.kontan.co.id/xml/bank-syariah-butuh-banyak-pegawai pada tanggal 13 Februari 2013

Setionegoro, I. (2011). Tetap bijak saat pegawai dibajak. Diunduh dari

://www.tempo.co/read/news/2011/09/25/174358095/Tetap-Bijak-Saat-Pegawai-Dibajak pada tanggal 23 November 2012

Setyawati, I. (2013). Pengaruh antara kualitas kehidupan kerja, hardiness, dan

persepsi mengenai peluang alternatif pekerjaan terhadap intensi turnover. Tesis. (Tidak Diterbitkan). Yogyakarta :Fakultas Psikologi Universitas Gadjah Mada,

Spector, P. E. (2012). Industrial and organizational psychology: Research and

practice 6th Ed. New Jersey : John Wiley & Sons, Inc Sree, S., & Kamalanabhan, T. J. (2010). A three dimensional analysis of turnover

intention among employees of ITES/BPO sector . South Asian Journal of Management; Jul-Sep 2010; 17, 3; pg. 85

Staffelbach, B. (2008). Turnover intent. Diploma Thesis. Strategie-und

Unternehmensökonomik University of Zurich Suwono, L. (2011). Gaji karyawan BCA naik sekitar 9,5%. Diakses dari

http://swa.co.id/listed-articles/gaji-karyawan-bca-naik-sekitar-95 pada tanggal 13 Februari 2013

Tampi, M. R. (2010). Kerja di bank, untung besar, stres level tinggi.

http://female.kompas.com/read/2010/10/16/16302384/Kerja.di.Bank..Untung.Besar..Stres.Level.Tinggi diakses pada tanggal 17 Oktober 2012

Tarmizi, A. N. (2008). Quality of work life and turnover intention- the mediating

effects of career and organizational commitment. Research report

Taylor, S. J. (2002). The employee retention handbook. London: Chartered

Institute of Personel and Development, CIPD House

80

Valentine, S., Godkin, L., Fleischman, G. M., & Kidwell, R. (2011). Corporate ethical values, group creativity, job satisfaction and turnover tntention: The impact of work context on work response. Journal of Business Ethics, 98, pp. 353-372

Wexley, K. N., & Yukl, G. A. (1977). Organizational behaviorand personnel

psychology. Home Wood, Illionis: Richard D Irwin Widharti, M. Y. (2010). Hubungan kualitas kehidupan kerja dan komitmen karir

dengan intensi turnover pada karyawan TB. Gramedia. Tesis. (Tidak Diterbitkan). Yogyakarta: Fakultas Psikologi Universitas Gadjah Mada

Wright, T. A. & Bonett, D. G. (2007). Job satisfaction and psychological well-

being as nonadditive predictors of workplace turnover. Journal of Management, Vol. 33, No. 2, pp.141-160

Wulandari, P. (2008). Turnover tidak akan menjadi masalah kembali bagi

perusahaan. Tersedia di http://managedaily.co.id/journal/index/category/human_resources/131/650 diakses pada tanggal 3 April 2013

Yucel, I. (2012). Examining the relationships among job satisfaction,

organizational commitment, and turnover intention: An empirical study. International Journal of Business and Management; Vol. 7, No. 20; pp.

44-58

75

DAFTAR PUSTAKA

Aaker, T. (2011).Tahun ini Standard Chartered Bank targetkan pertumbuhan

25%. Diakses dari http://swa.co.id/listed-articles/tahun-ini-standard-chartered-bank-targetkan-pertumbuhan-25 pada tanggal 13 Februari 2013

Ajzen, I. (1988). Attitudes, personality, and behavior. Bristol: Open University

Press Ali, N., Azam, M., Alam, F., & Baloch, Q.B. (2010). Measuring the level of job

satisfaction, commitment and turnover intentions of private sector universities' teachers of NWFP. Interdisciplinary Journal of Contemporary Research in Busiess. Pakistan Vol. 2, No. 6: 129-142

Ali, N., & Baloch, Q. B. (2010). Job satisfaction and employee turnover intention (Case study of NWFP Pakistan based banking sector). Interdicilinary Journal of Contemporary Research Business. Vol. 2, No.5: 39-66

Almalki, M. J., FitzGerald, G., & Clark, M. (2012). The relationship between

quality of work life and turnover intention of primary helath care in Saudi Arabia. BMC Health Services Research. 12:314

Anderson, M. A. & Brooks, B. A,. (2005). Defining quality of nursing work life.

Nursing Economics. Vol. 23 (6), Nov - Dec. 319 – 326 Anitha, B & Rao, P. S. (1998). Quality of work life in commercial banks. New

Delhi: Discovery Publishing House APIndonesia.com. Daftar nama kantor pusat bank di Indonesia.

http://apindonesia.com/company/daftarbank.html Diakses pada tanggal 30 April 2013

As’ad, M. (2004). Psikologi industri dan organisasi. Cetakan Kesembilan.

Yogyakarta: Liberty Aydogdu, S. & Asikgil, B. 2011. An empirical study of the relationship among job

satisfaction, organizational commitment and turnover intention. International Review of Management and Marketing, Vol. 1, No. 3, pp. 43-

53 Azwar, S. (1999). Dasar-dasar psikometri. Yogyakarta: Pustaka Pelajar ________. (2012). Reliabilitas dan validitas edisi 4. Yogyakarta: Pustaka Pelajar

76

Bank Indonesia. (2012). Statistik perbankan bank Indonesia. Diunduh dari http://www.bi.go.id/web/id/Statistik/Statistik+Perbankan/Statistik+Credit+Bureau/Jumlah+Pelapor/ pada tanggal 17 Oktober 2012

Berry, M. L. (2010). Predicting turnover intent: Examining the effects of employee

engagement, compensation fairness, job satisfaction, and age. Trace: Tennessee research and Creative Exchange. Doctoral Dissertation. University of Tennessee, Knoxville

Blum, M. l. (1956). Industrial psychology and its social foundations. New York:

Harper & Row, Publishers Bratadharma. (2012). Regulasi dan kelangkaan SDM dinilai hambat

pertumbuhan perbankan. Tersedia di http://www.infobanknews.com/2012/04/regulasi-dan-kelangkaan-sdm-dinilai-hambat-pertumbuhan-perbankan/ diunduh pada tanggal 3 April 2013

Chan, K. W., & Wyatt, T. (2007). Quality of work life: A study of employees in

Shanghai, China. Asia Pacific Business Review, Vol.13, No. 4, 501-517

Davis, K. (1981). Human behavior at work human relations, and organizational

behavior. New York: McGraw-Hill, Inc Davis, K & Newstrom, J. W. (1989). Human behavior at work. New York: McGraw

Hill Book Company Griffeth, R. W., Hom, P. W., & Gaertner, S. (2000). A beta-analysis of

antecedents and correlates of employee turnover: Update, moderator tests, and research implications for the next millennium. Journal of Management 2000, Vol. 26, No. 3, 463-488

Gunawan, H. (2012). Karyawan bobol BRI ratusan juta. Diakses dari

http://www.tribunnews.com/regional/2012/05/07/karyawan-bobol-bri-ratusan-juta pada tanggal 2 Februari 2013

Halim. (2013). Kelangkaan SDM picu kenaikan gaji. Tersedia di

http://www.infobanknews.com/2013/01/kelangkaan-sdm-picu-kenaikan-gaji/ diakses pada tanggal 3 April 2013

Hadi, S. (1977). Metodologi research. Yogyakarta: Yayasan penerbitan Fakultas

Psikologi UGM Herzberg, F., Mausner, B., & Synderman, B.B. (1959). The motivation to work.

New York: John Wiley & Sons, Inc Huang, T. C., Lawler, J., & Lei, C. Y. (2007). The effects of quality of work life on

commitment and turnover intention. Social behavior and personality. Vol. 35, No. 6, pp.735-750

77

Hwang, I., & Kuo,J. (2006). Effects of job satisfaction and perceived alternative employment opportunities on turnover intention-an examination of public sector organizations. Journal of American Academy of Business, Cambridge. Mar, 2006, 8, 2, pp. 254

Ivancevich, J. M. Konopaske, R. & Matteson, M. T. (2008). Organizational

behavior and management. New York: McGraw Hill Johan, R. (2012). Dilema gaji bankir. Diunduh dari

http://www.infobanknews.com/2012/08/dilema-gaji-bankir/ diakses pada tanggal 18 Oktober 2012

Kumar, R., Ramendran, C., & Yacob, P. (2012). A study on turnover intention in

fast food industry: Employees’ fit to the organizational culture and the important of their commitment,. International Journal of Academic Research in Business and Social Sciences. Vol. 2, No. 5 pp 9-42

Locke, E. A. (1976). What is job satisfaction? Organizational behavior and human

performance, 4 (4), 309-336

Luthans, F. (1985). Organizational behavior, 4th edition. New York: McGraw-Hill, Inc

Luthans, F. (1998). Organizational behavior, 8th edition. New York: McGraw-Hill

Book Company Mahapatra, U. C. (2011). Human resource management (HRM) and quality of

work life. Social Science International, Vol. 27, No. 2 (2011), pp 327-338

May, B., Lau, R. & Johnson, S. K. (1999). A longitudinal study of quality of work

life and business performance. South Dakota Business Review, 58, pp. 1–7

Meyer, J. P & Tett, R. P. (1993). Job satisfaction, organizational commitment,

turnover intention, and turnover: Path analysis based on meta-analytic findings. Personnel Psychology, 46, pp 259-293

Mbah, S. E. & Ikemefuna,C. O. (2012). Job satisfaction and employees’ turnover

intentions in total Nigeria plc. in Lagos State. International Journal of Humanities and Social Science Vol. 2, No. 14, pp 275-287

Mobley, W.H. (1977). Intermediate linkages in the relationship between job

satisfaction and employee turnover. Journal of Applied Psychology 62, 237-240

Mobley, W. H., Horner, S. O., & Hollingsworth, A. T. (1978). An evaluation of

precursors of hospital employee turnover. Journal of Applied Psychology, Vol. 63, No. 4, 408-414

78

Mosadeghrad, A. M., Ferlie, E., & Rosenberg, D. (2011). A study of relationship between job stress, quality of working life and turnover intention among hospital employees. Health Services Management Research 2011; 24: 170–181

Muftah, H. A., & Lafi, H. (2011). Impact of QWL on employee satisfaction case of

oil and gas industry in Qatar. Advances in Management & Applied Economics, vol.1, no.2, 2011, 107-134.

Park, J. S., & Kim, T. H. (2009). Do types of organizational culture matter in

nurse job satisfaction and turnover intention? Leadership in Health Services, Vol.22, No.1, pp. 20-38

Price, J. (2001). Reflections on the determinants of voluntary turnover.

International Journal of Manpower 22, 600-624 PwC Indonesia. (2012). Indonesian Banking Survey Report 2012 Quinn, R. P. & Staines, G. L. (1979). The 1977 Quality of employment survey:

Descriptive statistics with comparative data from the 1969-70 and the 1972-73 surveys. Ann Arbor, Mich: Institute for Social Research, The University of Michigan

Randhawa, G. (2007). Relationship between job satisfaction and turnover

intentions : An empirical analysis. Indian Management Studies Journal. 11, 149-159

Razali, M.Z. (2004). Quality of work life concept. Gadjah Mada International

Journal of Business, Vol. 6, No. 3, pp 326 Ribash, J. W., Roodin, P. A., & Santrock, J. W. (1985). Adult development and

aging. Dubuque: Wim. C. Brown Publishers

Ridlo, I. A. (2012). Turnover karyawan "kajian literatur". Surabaya: PHMovement

Publication. Riyono, B. (1991). Peranan orientasi nilai budaya dalam kepuasan kerja pada

karyawan PT. Stanvac Indonesia. Skripsi. (Tidak Diterbitkan). Fakultas Psikologi Universitas Gadjah Mada

Riyono, B. (2012). Laporan hasil assesment QWL. Fakultas Psikologi Universitas

Gadjah Mada, Yogyakarta Robbins, S. P. (2005). Organizational behavior, 11st Edition. New Jersey:

Pearson Prentice Hall Samad, S. (2006). The contribution of demographic variables: Job characteristic

and job satisfaction on turnover intention. Journal of International Management Studies, Vol. 1, No. 1, pp. 1-12

79

Sang, K. J., Ison, S. G., & Dainty, A. R. (2008). The job satisfaction of UK architects and relationships with work-life balance and turnover intentions. Engineering, Construction and Architectural Management, Vol. 16 No. 3, 2009 pp. 288-300

Sari, L. M., Judge, T. A. (2004). Employee attitude and job satisfaction. Human

Resources Management, Vol. 43, No. 4, pp. 395-407 Schwab, D. P. (2005). Research methods for organizational studies. London:

Lawrence Erlbaum Associates, Publishers Setiadi, E. (2012). Bank syariah butuh banyak pegawai. Diakses dari

http://keuangan.kontan.co.id/xml/bank-syariah-butuh-banyak-pegawai pada tanggal 13 Februari 2013

Setionegoro, I. (2011). Tetap bijak saat pegawai dibajak. Diunduh dari

://www.tempo.co/read/news/2011/09/25/174358095/Tetap-Bijak-Saat-Pegawai-Dibajak pada tanggal 23 November 2012

Setyawati, I. (2013). Pengaruh antara kualitas kehidupan kerja, hardiness, dan

persepsi mengenai peluang alternatif pekerjaan terhadap intensi turnover. Tesis. (Tidak Diterbitkan). Yogyakarta :Fakultas Psikologi Universitas Gadjah Mada,

Spector, P. E. (2012). Industrial and organizational psychology: Research and

practice 6th Ed. New Jersey : John Wiley & Sons, Inc Sree, S., & Kamalanabhan, T. J. (2010). A three dimensional analysis of turnover

intention among employees of ITES/BPO sector . South Asian Journal of Management; Jul-Sep 2010; 17, 3; pg. 85

Staffelbach, B. (2008). Turnover intent. Diploma Thesis. Strategie-und

Unternehmensökonomik University of Zurich Suwono, L. (2011). Gaji karyawan BCA naik sekitar 9,5%. Diakses dari

http://swa.co.id/listed-articles/gaji-karyawan-bca-naik-sekitar-95 pada tanggal 13 Februari 2013

Tampi, M. R. (2010). Kerja di bank, untung besar, stres level tinggi.

http://female.kompas.com/read/2010/10/16/16302384/Kerja.di.Bank..Untung.Besar..Stres.Level.Tinggi diakses pada tanggal 17 Oktober 2012

Tarmizi, A. N. (2008). Quality of work life and turnover intention- the mediating

effects of career and organizational commitment. Research report

Taylor, S. J. (2002). The employee retention handbook. London: Chartered

Institute of Personel and Development, CIPD House

80

Valentine, S., Godkin, L., Fleischman, G. M., & Kidwell, R. (2011). Corporate ethical values, group creativity, job satisfaction and turnover tntention: The impact of work context on work response. Journal of Business Ethics, 98, pp. 353-372

Wexley, K. N., & Yukl, G. A. (1977). Organizational behaviorand personnel

psychology. Home Wood, Illionis: Richard D Irwin Widharti, M. Y. (2010). Hubungan kualitas kehidupan kerja dan komitmen karir

dengan intensi turnover pada karyawan TB. Gramedia. Tesis. (Tidak Diterbitkan). Yogyakarta: Fakultas Psikologi Universitas Gadjah Mada

Wright, T. A. & Bonett, D. G. (2007). Job satisfaction and psychological well-

being as nonadditive predictors of workplace turnover. Journal of Management, Vol. 33, No. 2, pp.141-160

Wulandari, P. (2008). Turnover tidak akan menjadi masalah kembali bagi

perusahaan. Tersedia di http://managedaily.co.id/journal/index/category/human_resources/131/650 diakses pada tanggal 3 April 2013

Yucel, I. (2012). Examining the relationships among job satisfaction,

organizational commitment, and turnover intention: An empirical study. International Journal of Business and Management; Vol. 7, No. 20; pp.

44-58