cvim strategic plan update june 2010. development
TRANSCRIPT
CVIM Strategic Plan Update
June 2010
Development
Make CVIM
Chester County’s
‘Charity of Choice’
◦Visibility
Media Exposure Consistent branding of all marketing
materials Awards Opportunities to present/participate in
events Internal signage
◦Cultivation
Conducted numerous tours Networking with Chambers
◦Funding Results
Pillar 100
22 NEW Pillar Members ~ 120 GuestsTotal Raised: $1,686,325
◦Funding Results
With 5 weeks remaining to FY end
Spring Appeal – targeted approach ~ $52,000
Golf Classic – 124 golfers ~ Celebrity Auction
COC 2010 $258,000 vs. COC 2009 $288,000
Total operating funds raised exceeds operations
budget:
Raised $2,010,788 vs. $1,917,000
Total funds raised $2,350,000 vs. FY09 $2,536,000
Looking Ahead ~ FY 2011
◦Visibility
Website redesign ~ Versatility ~ In-house updates
New donor recognition display and system
Clinic associations ~ Active leadership and participation
◦Cultivation
Expand development committee; infuse with new contacts
Secure more tours Revisit relationships with all lapsed Pillars
and donors Re-energize COC efforts Continue to build on legislator
relationships ~ Be where the money is!
How can you Help?
~ Open new doors~ Help us cultivate your contacts
Continued success depends on NEW PROSPECTS and DONORS!
Operations
Facility Enhancement
◦ Expansion/Renovation Clinic remained open
◦ Investments in Technology Phone System
Med Services
Work Stations
Staff News
◦ Volunteers
◦ Front Desk Coordinator
◦ Front Office Staff/Volunteers
◦ Social Services Coordinator
Operational Efficiencies
◦ Data management
◦ Reporting
◦ Purchasing
◦ Forms/Systems
Patient Eligibility
◦ Criteria reviewed/revised
◦ Annual eligibility status
◦ Patient Screening
◦ Volume of new patient calls
Outreach
◦ Number of Events: 60
◦ Number of People Reached: 3,608
Dispensary&
Patient AssistanceProgram
Facility Enhancement
◦Med Services software
◦Data Net PAP module
◦Medication Refill Line
◦Web-based order process – AZ bulk order
Staff News
◦ Patient Assistance Coordinator
◦New Volunteers Pharmacists Diabetes Educators PAP Volunteers Smoking Cessation Counselors
Staff Development
◦ CDE Certification◦ PAP Cross Training
Programs
◦Patient Assistance Program (PAP) Increased eligibility criteria of pharmaceutical companies Workflow and increased efficiency Astra Zeneca Audit Statistics
Avg. of 110 new PAP applications/month Avg. of 225 PAP reorders/month $843,000 of medication received through PAP
◦Diabetes Education Increased availability of appointments Consistency of education
Programs, continued
◦Smoking Cessation Counseling Increased availability of appointments Increased number of interventions
◦Medication Counseling One-on-One intensive medication education Pharmacy Student Community Outreach
Programs, continued
◦Dispensary
Statistics Encounters – increased 19%
Last Year - 3,965 Current Year – 4,725
Number of Prescriptions Filled – increased 6% Last Year - 12,028 Current Year – 12,777
Retail Value of Meds Dispensed – increased 26% Last Year - $609,171 Current Year – $766,954
Medication Cost to CVIM = $38,000
DentalServices
Happy Smiles result from our work!
Facility Enhancement
◦ New offices
◦ New workstation
◦ New X-ray unit
Partnerships
◦ Temple
◦Dental Society
◦MCCC/Harcum
◦Dental Hygiene Society
◦ Chester County Head Start
◦ Local Social Service Agencies
Staff News
◦VP of Dental Affairs◦New volunteer Dentists/Hygienists
Staff Development
◦PHDHP License◦Anesthesia License◦EFDA Program
Program
◦Patient Statistics◦Expansion of Hours◦Supply Management
Quality Assurance
◦Dental studies◦Credentialing
MedicalServices
Excellent medical care of
each and every patient!
Facility Enhancement
◦Education Room
◦CME Conference Room
Partnerships
◦ Temple Medical School◦ Villanova◦ UPenn Nurse Practitioner program◦ West Chester University Nursing School◦ Penn State◦ Bryn Mawr Post BAC program◦ Hospitals
Chester County Paoli
Staff News
◦ New providers 6 Nurses 3 Doctors (7 more in process) Registered Dietician Volunteer
Staff Development
◦ Holistic Health Counselor
Program
◦ Patient Statistics◦ Diabetes Clinic◦ Allergy/Immunology Clinic◦ Expansion of Women’s Services◦ Cooking Class◦ Walking Class◦ CSA Enrollment◦ HIV Testing
Quality Assurance
◦ New Credential Policy◦ CME Sessions◦ Blood Sugar Study◦ National Committee for Quality Assurance
