Michael Butterfield13 High Town, Longframlington, Morpeth, NE65 8BH, 01665570950, mbutterfield3010@hotmail.co.uk

Personal statementI am 23 years old and I'm looking for an oppourtunity to work full time and learn new skills within a different department I feel I could potentially excel at.Given I didn't study IT in school I lack a GCSE for this subject but I've worked with computers most of my life and know my way around, I'm able to troubleshoot networking issues though lack experience with buisness like applications.I feel that given the chance I would be able to prove that I am willing to learn. I am confident at dealing with stressful situations and managing problems.I know I would be an asset to your team if given the chance to do so.

Key Skills Customer service experience Using basic windows applications, Word/Powerpoint/Excel Know my way around Windows 7 and 8 The understanding of router/modem connection issues Picking up skills fast on computers

Employment History

Customer Assistant, Tesco, Kingston Park(September 2008 - Present)

I've worked at Tesco since I was 17 and still in Sixth Form as a part time worker. I worked part time there on Friday evenings and throughout the Saturday, more so a job to earn some money whilst I studied.

My main role here is Customer Assistant working on the front end of the store, mainly the checkouts. Given this position I have worked face to face with many people and customers thus upholding quality customer service for said people. I've had experience in stock along side this and have worked as a flexi worker throughout the week doing overtime when required and available.

Education

Gosforth High School(September 2004 July 2008)

GCSEs:

English - B Maths - C

Science - C

Drama - B

French - D

Music - C

Hobbies & InterestsI've always had a strong interest in music, various genres, and used to play the drums for around 7 years, I unfortunately do not have my drum kit anymore however potentially wish to purchase one in the future should I be able to. Like many people in this generation I'm an avid gamer and due to living in the countryside I'm unable to get out as much as I'd like to, thus I spend time in the house either doing this or browsing the web.Computers have always been a big interest for me aswell and of course a hobby, so I know my way around them pretty well with various different things.

References

References are available upon request.