Clare Louise Hawkins

Address: 10 Upland RoadBillericayEssexCM12 0JP

PROFESSIONAL QUALIFICATIONS

5 parts of Associateship of the Chartered Insurance Institute First Aid at Work Previously an Approved Person by the FSA as a CF29 Significant Management

Function.

EXPERIENCE

I have good knowledge of the FCA / PRA Handbooks and have extensive insurance and compliance experience.

A good knowledge of operational and compliance requirements, administrative systems, and the relevant laws, regulations, policies and codes.

I can work on my own initiative and also work well as part of a team. I have good communication and good written skills.

CAREER

Employer: Sompo Japan Insurance Company of Europe Limed

Commenced: February 2013 (Contract Role)

Position: Functional Leader Unit Support Officer, Risk and Compliance

Duties:

To provide support and assistance to Functional Leader Units To assist Functional Leader Units notably in providing an effective systems and

controls framework with particular focus on the delivery and maintenance of Solvency II compliant procedure documentation covering operational systems and controls of the company in each territory where it operates

To provide support to Functional Leaders in relation to certain regular or ad hoc compliance requirements

Projects and tasks:- The reviewing and redrafting of the polices and manuals for each function, including

underwriting and reinsurance. Redrafting the Branch Operating Manuals to ensure consistency of approach. Overseas regulation, including the application for regulation as required by certain

territories, and the research into overseas legislation/regulation. Developed and reissued a new standard TOBA. Redrafted and developed a standard Fronting Agreement. Prepared and issued an Outsourcing Services Contract. Developed a Reinsurance Signature Agreement authorising the Parent Company to

sign documents on our behalf, subject to prior approval. Terms of Reference templates regarding internal allocation of responsibilities. Important Notice to Policyholders updated due to FCA / PRA and the revised

Complaints Handling procedures. Assistance with ELTO. Compiling and completing data for return to relevant authorities.

Employer Japan England Insurance Brokers

Commenced March 2010

Position Company Secretary / Compliance Officer / Personnel Manager

Duties Produce all annual Compliance Plans and regulatory documents. Produce regulatory updates and communicate these to colleagues. Complete annual returns to Companies House and half-yearly

returns to FSA. Ensure that all records are correctly maintained and updated with

any changes. Provide technical advice and support to colleagues on any

compliance or regulatory queries and support on various projects. Carry out audits and file reviews and report findings to the Board. Attend Board meetings and take minutes, and report to the Board on

all Compliance matters. Review systems and procedures and maintain all logs and registers. Renewal of Data Protection and Consumer Credit licenses. Check and agree the legal contracts relating to agencies and all the

suppliers of services, and cooperation agreements and Terms of Business Agreements with clients and insurers.

Carry out the security and stability checks on companies. Carry out all Sanctions and screening checks Negotiate and arrange the Company’s own insurances. Attend Compliance Forums with professional groups to keep aware

and convey to the business regulatory developments. Carry out recruitment and issue documentation and carry out

induction training. Carry out the appraisal and training of staff on both technical and

regulatory topics and implement a development plan.

Employers Various temporary contracts and roles at major Insurance Companies and Brokers including Aon Limited, Royal & Sun Alliance, Ace, Reliance National Insurance, Allianz Cornhill, SLE Worldwide and SBJ.

Dates Employed May 1998 – November 2009

Positions Commercial Account Executive, Senior H.O. Account Underwriter, Casualty Underwriter, Underwriting Academy Technical Trainer, Technical Policy Drafter.

Duties Handling commercial business for SME clients and schemes,

specialising in Liability and also including, Property, Marine Cargo, Personal Accident, Motor Fleet, Directors and Officers, Pension Trustees Liability, Crime, Employment Practices Liability and Professional Indemnity.

Delegated underwriting authority for liability, including the underwriting of new business and renewals and the production of documentation.

Handling and issuing the reverse flow business for the US where locally admitted policies were required.

Liaising with overseas offices and collating renewal information and producing renewal reports and documentation.

Meetings with the Insured and underwriters to answer any technical queries or issues and providing solutions to resolve these issues.

Acting as a technical referral point for branches.

Project management involving the management and participation in projects. The development and review of underwriting philosophy and strategy together with the management of the financial performance of the account.

Producing new and reviewing policy wordings and products.

Preparation and delivery of underwriting training material and developing underwriting manuals.

The researching, co-ordinating and writing of technical training material and the delivery of presentations on training courses.

Auditing and strategy planning to ensure the profitable development of the account.

Finalising reinsurance documentation and resolving accounts queries and recoveries.

Marketing to develop new contacts and new products.

Handling referrals and providing guidance for more junior members of the department.

Employer Sampo Industrial Insurance NV

Dates Employed August 1994 – April 1998

Position Casualty Underwriter

Duties The underwriting and development of Liability business from the key broker contacts. I was responsible for the administration and documentation production and the guidance of more junior members of staff. I was involved in the marketing of the company to develop new contacts. I was part of various groups and met with other underwriters, managers and professionals to discuss underwriting issues and to share and stimulate views and opinions and attended courses and conferences to enhance my knowledge and skills.

Employer Legal and General Insurance CompanyDates Employed July 1990 – August 1994

Position Accident Underwriter

Duties The underwriting of Liability, Group Personal Accident, Contingency, Fidelity Guarantee and Motor insurance. This involved negotiation with brokers on a face to face basis as well as by telephone and correspondence. I was also involved in the training and guidance of branch staff on policy wordings and the drafting of documentation. I

also worked at Head Office and acted as a focal point dealing with branch referrals.

Employer Commercial Union Assurance

Dates Employed October 1983 – June 1990

Position Technical Underwriting Clerk with the Commercial Liabilities Dept

Duties The underwriting and drafting of Liability, Group Personal Accident, Commercial Motor and Fleet insurance. This involved the negotiation and liaison between underwriters and brokers by correspondence and telephone. I had my own panel of cases for which I was solely responsible. I was also involved in the training of less experienced members of the section.

EDUCATION

School Attended: Dury Falls School

Date Attended: September 1976 – June 1983

Examinations Obtained:

Level Subject Date GradeGCE ‘O’ level English Language June 1980 BGCE ‘O’ level Mathematics January 1981 BGCE ‘O’ level English Literature June 1981 BGCE ‘O’ level Greek Literature June 1981 CGCE ‘O’ level Biology June 1981 BGCE ‘O’ level Chemistry June 1981 CGCE ‘O’ level Physics June 1981 CGCE ‘O’ level French June 1981 CBGCE ‘O’ level Geography June 1981 CGCE ‘O’ level Home Economics June 1981 B

GCE ‘A’ level Geography June 1983 DGCE ‘A’ level English June 1983 EGCE ‘A’ level Biology June 1983 O

Hobbies & Interests: Horse-riding, swimming, badminton, keep-fit, yoga, massage and walking.