Muhammad Saqib Shafqat Contact No: 0097 0508731105Email: saqib.shafqat@live.com

PROFESSIONAL OBJECTIVE

To work in a challenging environment that offers scope for innovation, fulfillment and excellence through performance. I am dedicated to my work with a professional and efficient outlook focused to strive and obtain my goals, in order to be successful in my profession to be a part of a successful team work with enriched support where I could utilize my experience, education & Interpersonal Skills along with a progressive organization.

SKILLS:

Advanced operating MS Windows, MS Office and MS Excel.Excellent Communication SkillsHighly Organized.Self-motivated Objective Oriented.Efficient & Ability to work under pressure.Dynamic & Ability to establish priorities.Ability to prioritize workload; work effectively under pressure and to tight deadlines.Ability to present, discuss and propose at a senior level.A clear and confident telephone manner.Dealing with customers Face to Face.Ability to communicate & convince effectively with a wide range of customers.Ready and able to work individually or within a team environment.Achieving UPT (Unit per Transaction) and ABU (Average Basket Value).

EXPERIENCE:First Solution Management Services:

Worked as a Collection/Recovery Officer on behalf of Etisalat. (February2014-January2015). One year of Collections and Customer service experience. Highly skilled in collecting on Past Due customer accounts, including resolution of discrepancies. In-depth knowledge of different collection methods and severance process Knowledge of Fair Debt Collection Laws. Able to exceed both external and internal customer expectations. Follow up for Payment. Maintain good relationship with client. Going out of the way to help my customer if needed to my best potential.

Dubai Duty Free:

Worked as a Senior Sales Executive in Dubai Duty Free T3 CB – CA & T1 CC through Scarlet Events & Modelling. (February 2015- March 2016)

Suggest the customers for selecting desired product. Manage merchandising standards and visual standards. Provide feedback on procedures and other issues to the Owner. Help customer in selecting, offering complimentary gifts and providing customers a good customer

service to fully satisfy them. Responsible for keeping the records of other promoters in Dubai duty free and managing their time

shifts/duties, other issues and reporting to the owner on daily basis. Worked for brands like Givenchy, Mont Blanc, Tom Ford, Burberry & Cartier. Executing different type of schemes and methods to promote the brand in order to get our target.

Precise Trading LLC:

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Working as a Sales Executive at (AT THE TOP) Burj Khalifa, through Precise Trading LLC. (May 2016-Present)

Representing the company at trade fairs, exhibitions and events. Achieving assigned sales targets (monthly, quarterly and annually). Operating internet, c-control V2919, Crystal Lab, Cerion BMP, Metaza studio, software’s, MS Excel

and Adobe Photoshop for laser engravement in crystals as per customer requires. Managing all records and documents (Hard copy as well as soft copy), Ordering and maintaining

stocks, Data Entry and compiling reports. Dealing efficiently with questions and queries from customers. Keeping up to date with all the company’s products, services and procedures. Negotiating pricing and fees, while ensuring the continuation and enhancement of services.

The Heart of Europe:

Working as a Property Agent at the Heart of Europe. (August 2016 – Present) Working on a new project called The Heart of Europe located on the Dubai World Islands. Just 4 KM

away from Burj Al Arab, our project is a Resort and Holiday homes, made of 6 fascinating islands Sweden, Germany, Switzerland, Monaco, St. Petersburg and Europe Main Land stretched over an area of 3.5 million square feet overlooking the full sea line of Dubai.

My main target is to get main leads of investors for the project & to sell our properties which are on sale now and will be fully furnished by the end of 2017.

Ability to inspire trust and confidence in clients and buyers. Referring & introducing potential clients to the firm’s senior property consultant. Following up business leads, marketing by phone & internet properties to potential buyers or

tenants.

EDUCATION:Currently Pursuing BBA[American College of Dubai, U.A.E]

Intermediate[Pakistani Islamia Higher Secondary School Sharjah, U.A.E]

Matriculation [Pakistani Islamia Higher Secondary School Sharjah, U.A.E]

PERSONAL DETAILS:

Date of birth 22 Dec 1992

Place of birth U-A-E, Sharjah

Gender Male

Marital status Single

Nationality Pakistan

Language known English, Hindi and Urdu

Driving License Holding a valid 10 years U.A.E Driving License.

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