Mohamed Ahmed Mohamed El Sabbagh (Mobile)+2 0106 274 7652

Email: sabbagh34@yahoo.com

CAREER OBJECTIVE: Looking forward to join a progressive organization where my 15years experience of promoting Tourism Industry in a very competitive market may be utilized.

PERSONAL DATA

Marital Status : Married

Present Address : AL Fursan city–Ring road–beside Shooting club

Katamiya,Cairo , Egypt

E-Mail Address :sabbagh34@yahoo.com

Skype ID :sabagh_80

Nationality : Egyption

Date Of Birth : January 30th, 1980

QUALIFICATIONS / EDUCATION:

B.Sc in Toursim & Hotel 1997 – 2001

Major : Tourism Studies

Faculty of Tourism and Hotels

CairoUniversity – Fayoum branch

High School Degree : Thanawia Amma 1997

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COURSES:

Certificate from The World Tourism Organization (UNWO) , the UNWTO . Themis

Foundation and Qatar Tourism Authority . Regional Executive Trainning course on :

Tourism Strategy

Certificate in Amadeus Basic Course

Certificate in Ticketing and Reservation

Certificate from HelipolisLibraryComputerCenter(windows, word, excel, power point).

Certificate in Human Resources Management from AmericanUniversityin Cairo

LANGUAGES

Arabic : Mother tongues

English : Speak & write Fluently

PROFESSIONAL EXPERIENCE Title: Sales Manager AUG 1ST 2014 till now Employer: Holidays Arabia (Hotels bookings & Spa) Major: wholesaler/B2B Area : Qatar & Egypt

- Responsible for managing a set of TRAVEL AGENTS portfolio including for all aspects of account management -Using competitive pricing and attractive commercial agreement -Ensuring repeat business and developing new business for FIT , groups, rate negotiation, maintaining agents profiles, credit, payment and managing complaints. -Maintain full potential analysis and strategic plan of all relevant accounts -Attend sales trips, exhibitions and functions representing our wholesaler brand -Ensure timely and professional follow up with all assigned Travel agents segment for all administrative requirements

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-Communication with all Operational and back of house departments to ensure quotes/booking are managed with timely response and ensure travel agent satisfaction. -Support colleagues in the Sales and Operational Teams at all times in order to protect the interest of our brand name and ensure quality service .

Title: Department Head May 30th 2012 till JUN 30TH 2014 Employer: Asia Travel - Doha, Qatar Major: DMC

Job Description:- -Manage & update our portfolio contacts which is very significant to facilitate my mission in terms of sales calls/marketing/accounts requirements…etc

-Responsible for contracting hotels, negotiation rates and promotions, recommending pricing levels based on competitor analysis and booking trends

-Building strong relationships with key partners and producing trading reports.

-Preparing & updating our tariff which stated all our products in order to fulfill our loyal

wholesalers in GCC and other entities around globe

-Responsible for marketing inbound products at GCC and globally

-Make sales calls & visits regularly overseas to encourage wholesaler deal with us , know their

requirements and implement it,in addition to maintain existing accounts and overcome any

issue reflect to run their business properly.

-Utilize our existing corporate accounts for expansion our business in terms of events

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Title: Senior Tour Operator May 1st2010 till April 30th2012 Employer: South Sinai Travel – Egypt Major: Inbound Tourism – Sun Island Tours & Greece Mediterranean-Australian) FIT. Job Description:-

Responsible for setting competitive solutions in order to compete & reach best business relevant to our core standard parallel with lowest risk might be faced.

Managing & handling all kind of operations issue starts for make confirmation for our packages which mentioned in brochure & handling tailor made requirements

Responsible for handling international operation part which consist of corresponding with our agent overseas

Responsible for updating our tariff & packages seasonally

make final situation monthly in order to implement on the spot

Previous experience dealing with Tempo Holidays (Australian) & Cox and Kings (Indian) – FIT Title: Tour Operator March 01st, 2008 till April 30th, 2010 Employer: Flash Tour -Egypt

Major: Corporate & Outgoing Department Job Description:-

My Main function looking after clients for Outgoing, Corporate business, local clients (Egyptians & Residents) those are interested to make any reservations internally, externally & Packages, otherwise all requirements which they need it, as well as make inbound files as Short cases.

Responsible for assisting sales manager to find new accounts by make sales call indoor By phone calls in order to reach person in charge, then forward corporate details which will Be visit to sales manager and sometimes whenever we had a lot of visits I responsible to visit account and close the deal

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Responsible for follow up existing accounts in order to increase our productivity in addition to know their feedback and handling any kind of complaints as well as I perform a vital role between corporate account and our management if outstanding invoice didn’t settled yet as per credit facilities plus another barriers might be faced . As well as I try to catch another business form this regular visit like incentive group, outgoing trip for staff and try to promote our products.

Preparing outstanding honeymooner packages in addition handling MICE business requirements.

Looking after clients those comes through walk in, signed contract (corporate), phone calls and through e-mails which need a proposal by showing them excellent service.

Responsible for all operational procedures starting for Make Quotation, making offers, hotels reservations , Flight Tickets. Making invoice

Making negotiation with all suppliers overseas in order to get good rates for all kind of services, make updated for confidential tariff

Responsible for arrange packages which depends on certain seasons as well as make tailor made programs upon request.

Handling all kind of corporate activities either in Egypt on any destination in the world.

Good user for on line booking by GTA, Hotel beds & world travel system which useful to check availability & make reservation effectively

Title: Tour Operator December 1st, 2006 till February 28th, 2008 Employer: Solar Empire Travel – Egypt

Major: Chinese & Taiwanese Department (Group)

Job Description:-

Making hotels and cruises reservations

Making group budget which includes all the expenses for each group.

Have a very good relation with hotels, cruises, restaurants and transportation companies' members, on the other hand making negotiation for sales executives in Hotels in order to get good rate.

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Set a schedule for Tour Guides file by file by using chart.

Making Bus and restaurants reservation.

Booking domestic, international flight tickets and sleeping train

Planning itineraries all over Egypt for individuals and groups with different categories to meet with clients satisfaction

Making invoices for agents and make Revision then signed for all invoices which issued from suppliers.

Making quotations based on the selling rates by using confidential tariff in order to make quotation effectively.

Follow up each group arrival and make sure they are getting best service

Title: Tour Leader February 1st, 2004 till November 30th, 2006 Employer: Castle Tours– Egypt

Major: Chinese Department Job Description:-

Responsible for accompanying tourists groups during their stay in Egypt since their arrival till their departure

having Group budget to serve tour expenses

Making all outdoor duties in order to success tour.

Title: Tour Leader August 1st, 2002 till January 31st, 2004 Employer: Eastmar Travel –Egypt

Major: UK Department Job Description(Same above)

Previous experience dealing with Bales World Wide

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PROFESSIONAL SKILLS

High Communication skills Setting priorities & problem solving. Function effectively as a team player.

Ability to work under pressure. Maintain work confidences. Decision-making & sound judgment. Strong Leadership Ability. Computer Literacy. Quality Assurance. Inbound, Outbound , Ticketing , Corporate & Incentive Tourism Operations

Interest & Hobbies

Travelling , Swimming & Listening to Music.

REFERENCES

Will be submitted upon request