Mark Rowland

124 Hill End Lane, St Albans, Herts, AL4 0AQ

02 June 1992 • 07837 777135 • mark_rowland2@hotmail.co.uk

Personal statement An organised and conscientious client executive who takes great pride in all deliverables and shows utmost dedication to their workplace. Experienced in project leading and has proven to successfully manage a vast number of client accounts. Works well when under pressure and pocesses excellent communication skills across a series of mediums. Accomplished in Microsoft Office, research methods and data analysis and manipulation.

Objective Currently looking for a new challenge that entails client contact and project management, a role that makes use of existing knowledge and skills yet allows for development both professionally and personally.

Work history

Client Service Executive – ESA Market Research – St Albans, England (July 2015 – Present date)

Project design and management (including report design/creation and methodological approach)

Constructing and monitoring client project costs and internal budgets

Account management

Leading and preparing client meetings

Large data set analysis and manipulation across a number of programs (i.e. Webms, Microsoft Office and Access)

Driving new business with new and existing clients Supervisor – ESA Market Research – St Albans, England (April 2012 – July 2015)

Promoted in September 2013 from Market Researcher where duties included data entry, customer interviewing and administration

Managing, training and monitoring the progression of up to a 50 strong team

Providing group presentations to 20+ employees

Statistical analysis and presentation of employees performance via the use of MS Excel

Report writing to communicate employee performance and objectives

Education

Criminology and Forensic studies BSc Hons (2:1), University of Portsmouth, England (2010-2013)

10,000 word dissertation research project

Qualitative and quantitative research methods

Crime scene investigation

Criminological theories Francis Bacon Maths and Computing College, England (2003-2010)

A level: Maths (B); P.E (C); Biology (D)

12 achieved GCSE A-C grades

Extra curriculum: Level 1 FA coaching certificate; CSLA Level 1 football coaching award; Child Protection Act award

Other accomplishments include: Secondary school deputy head boy; UK Driving licence achieved; Voluntary charity fundraising

Interests Sport, health and fitness, travel, technology

References

Available on request