cv marc de fleuriot 03-02-2016
TRANSCRIPT
25 Truman StRobindale, JHB MARC DE FLEURIOT DE LA COLINIERE
ID: 6502035075083+27828257099
SUMMARY
I have worked my whole career in the service industry. I have gained extensive experience in this industry, especially with regard to fault finding and troubleshooting. Never afraid to learn and gain new skills, I have a passion for continuous improvement and strive to achieve the best possible results in any given circumstances.
EXPERIENCE
POSITION EMPLOYER DURATION DUTIES
Technical Service Manager
IDEXX laboratories South Africa
January 2014 –Present
Planning Pro-active visits to customers Develop and implement maintenance
schedules for customers instruments Manage the day to day running of the
workshop including the control of spare parts
Manage the field service engineers across Southern Africa
Senior Field Service Engineer
Roche Products – South Africa
November 2003 – December 2013
Maintenance and repair of the Sysmex Haematology, Cobas Bloodgas and Stargo coagulation analysers
Training (both FSE and customers) on Sysmex haematology and Cobas Bloodgas analysers
Assist, when required, with repairs to Roche Products’ Chemistry, Endocrine and Molecular instruments
Planning of maintenance schedules Left company as I was offered a better
position.
Regional Manager/Field Service Engineer
N-Tech Solutions November 2002 – November 2003
Marketing the Elga water purification systems in Kwa-Zulu Natal
After Sales support Maintenance of service contracts All administrative work for the KZN
region Left company as I was not being paid and
was offered a better position.
Proprietor/Manager Café Greco July 2002 – November 2002
Purchased and managed Coffee Bar After 5 months I realized that the food
industry was not for me – I sold the business without loss
Various position: Apprentice, Electrician, Faultsman, Medium Voltage Control Superintendent
eThekweni Electricity Department
September 1985 – June 2002
Served apprenticeship – qualified Dec 1988
Maintained High voltage system 33kv to 275kv.
Repair and maintain services to eThekweni Electricity’s customer.
11kv switching Controlling the flow of the 11kv
reticulation system in the greater Durban area.
Manage the control centre from time to time in an acting capacity
Left company to run a coffee shop.
25 Truman StRobindale, JHB MARC DE FLEURIOT DE LA COLINIERE
ID: 6502035075083+27828257099
TECHNICAL EXPERINCE
ANALYZER SKILL LEVEL DEGREE OF EXPERIENCE
Sysmex KX 21N & Potchi Excellent >8 Years - Sysmex trained
Sysmex XS 1000, 800 & 500 Excellent >8 Years - Sysmex trained
Sysmex XT 1800, 2000 & 4000 Excellent >8 Years - Sysmex trained
Sysmex XE 2100 & 5000 Excellent >8 Years - Sysmex trained
Sysmex SP 100 & SP 1000 Excellent >8 Years - Sysmex trained
Sysmex HST and other Excellent >8 Years - Sysmex trained
Sysmex XN 1000, 2000 & 3000 Excellent >8 Years - Sysmex trained
Cobas B121, B221, B123 & 9180 Excellent > 10 Years – Roche trained
Cobas Integra 400 plus, C111 Very Good > 10 Years – Roche trained
Modular P800, E170 and core Good > 10 Years – Roche trained
Hitachi 902, 912, 917 Good > 10 Years – Roche trained
Elecsys 2010, E411 Good > 10 Years – Roche trained
Stargo - Evo Fair 5 Years – Roche trained
Reflotron, Opti, Fair 5 Years – self trained
IDEXX – Catalyst DX, Cat One Good 2 years – IDEXX trained
IDEXX – LaserCyte, ProCyte Very Good 2 years – IDEXX trained
COMPUTER LITERACY
PROGRAMME SKILL LEVEL DEGREE OF EXPERIENCE
MS Excel Above Average Used Daily: Timesheets, Maintenance schedule etc
MS Power Point Above Average Used regularly: Reports, Customer presentations, training.
MS Word Above Average Used daily: Quotations, letters, memorandums, etc
MS Internet Explorer Above Average Used daily: Information search, Social media etc
MS Outlook Above average Used Daily: Default email
SAP Basic Used Daily as user only
Prisma Clarify Above Average Super User while working at Roche Products
25 Truman StRobindale, JHB MARC DE FLEURIOT DE LA COLINIERE
ID: 6502035075083+27828257099
EDUCATION
INSTITUTION COURSE YEAR
Wits University Fundamentals of Management 2011
eThekweni Electricity Department Electrical Trade Diploma 1985 - 1988
Durban Technical College N4 Electrical Trade Theory 1986 - 1987
Glenwood High School Matric 1978 - 1982
LANGUAGE READ WRITE SPEAK
English Good Good Good
Afrikaans Fair Fair Fair
ADDITIONAL EXPERIENCE AND ACHIEVEMENTS
Service planning schedule – 2009 -2013In conjunction with the Roche call centre I have created a schedule, using MS Excel, to keep track of all preventative maintenance that is required on approximately 500 Sysmex, Stargo and Blood gas analysers. This schedule has helped keep the preventative maintenance tasks up to date which in turn has kept the breakdown rate to a minimum .
Ampath Haematology roll out: - 2012 I reported to the Project Manager: Ampath Haematology roll-out
I was tasked with the installation of Sysmex XE, XT and XS analysers in Gauteng, Mapumalanga and Limpopo regions. Training was done by our newly formed training department. Due to my experience I was detailed to attend to any installations that did go according to plan.
Lancet Haematology roll-out KZN area - 2009I reported to the Project Manager: Lancet Haematology roll-out
I was tasked with the installation and training of Sysmex XT and XS analysers at 22 sites in the greater Kwa-Zulu Natal region. Installations took place on a Monday and Wednesday and the training on the Tuesday and Thursday. I would train between 4 and 8 staff members per site. I would return to Johannesburg on Fridays where I would assist with any problems encountered in the roll out there
Urban Renewal Project – 2000 to 2002 I reported to the Chairman: Urban Renewal Program
The Urban Renewal Program covers the revitalization of the Durban CBD and immediate residential areas surrounding it; this entail the cleaning up of the area, installing/repairing street lights, greening the area, removing illegal businesses from the area, and liaison with the relevant various community and business forums.
I was a full committee member of the Urban Renewal Committee responsible for any matter of an electrical nature such as the installing/repairing street lights, maintenance of existing sub-stations, and ensuring that such sub-stations complied with eThekwini Electricity safety regulations. Each requirement was handled as a sub-project.
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Interests:
25 Truman StRobindale, JHB MARC DE FLEURIOT DE LA COLINIERE
ID: 6502035075083+27828257099
I am a wildlife enthusiast and spend most of my spare time in nature reserves
I am a keen scuba diver and have been diving since I was in school.
I am very interested in information technology
References:Stephen Bailey – Manager: Central Operations eThekwini Electricity.
031 300 1414 - See attached.
Gail Caunter: - Country Manager IDEXX Laboratories South Africa
0828277289 – See attached
25 Truman StRobindale, JHB MARC DE FLEURIOT DE LA COLINIERE
ID: 6502035075083+27828257099