customerminds successful marketing

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Successful Marketing with CustomerMinds

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The CustomerMinds on-demand multi-channel marketing solution for Data management and segmentation. Channels include email marketing, mobile marketing, webforms/landing pages and social networking. Easy to use, award winning hosted platform.

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Page 1: CustomerMinds Successful Marketing

Successful Marketing with CustomerMinds

Page 2: CustomerMinds Successful Marketing

Why use CustomerMinds?

Award winning, on-demand, marketing software

One single platform with centralised data management and multiple channels

Multiple channels including mobile, email, webforms, landing pages & social networking links

Centralised, integrated data management

Advanced targeting & segmentation

Easy to use & set up – no technical skills required!

Maximises marketing spend return on investment

Call us: UK 0118 925 5089 | IRE 01 409 7971

Page 3: CustomerMinds Successful Marketing

Call us: UK 0118 925 5089 | IRE 01 409 7971

• Email Marketing, Webforms & Social Networking

• Mobile Marketing

• Data Management

• Segmentation and Targeting

• Lead Generation

• Reports & Analysis

The following slides are a walk-through of the CustomerMinds platform and highlight the ‘must-do’ steps for successful marketing.

Page 4: CustomerMinds Successful Marketing

Call us: UK 0118 925 5089 | IRE 01 409 7971

What are the Benefits of Email Marketing?

A cost effective solution for organisations

Ability to send timely, relevant and personalised communications

Segment and target by demographic, profile and behavioral information

Track all opens, reads and link clicks of any email campaign

Learn from past behaviours and tailor your campaigns for optimum response rates

Create automated events to generate and pass leads to your sales team

Drive traffic to your website and increase sales conversions

Drag and drop to create a professional email in minutes with the CustomerMinds email builder

Reach a global market

Page 5: CustomerMinds Successful Marketing

Call us: UK 0118 925 5089 | IRE 01 409 7971

What can I achieve with webforms and micro-sites?

Secure opt-in data collection

All data collected writes straight back to your CustomerMinds database

Create surveys, competitions, events registration, information requests and sales call-back requests

Link from email, social, mobile and paid search campaigns

Create mobile internet sites for additional data collection

Page 6: CustomerMinds Successful Marketing

Call us: UK 0118 925 5089 | IRE 01 409 7971

How can social networks help me extend my reach?

Include social networking icons in your digital marketing campaigns

Sharing a campaign will increase its visibility and reach

Social networks allow recipients to engage with your campaign

Include links to webforms and past campaigns to collect data and drive sales

Page 7: CustomerMinds Successful Marketing

Call us: UK 0118 925 5089 | IRE 01 409 7971

What makes Mobile an important channel for my marketing campaigns?

An effective and direct route to the consumer

Ability to send out urgent alerts, timely promotional offers etc.

Collect additional information by inbound SMS campaigns

All Data collected is automatically added to a contact’s individual record

Create mobile internet sites for additional data collection

Create automated trigger events to generate leads

Page 8: CustomerMinds Successful Marketing

Call us: UK 0118 925 5089 | IRE 01 409 7971

Why is Data Management important?

Necessary to comply with data protection regulations

Allows you to record demographic, profile & behavioural information

Makes it easy to segment and target specific demographs

Streamlined & automated data collection will allow you learn about your audience

Maintaining a centralised database of all contacts ensures you are communicating for high impact and measured results

Page 9: CustomerMinds Successful Marketing

Call us: UK 0118 925 5089 | IRE 01 409 7971

Why use Segmentation and Targeting in my campaign?

Segment by demographic, profile and behavioural information

Ensures communications are relevant and personal

Target specific audiences with offers/information that interest them

Creates a more likely successful event – sales lead, open rates, click through, etc.

Page 10: CustomerMinds Successful Marketing

Call us: UK 0118 925 5089 | IRE 01 409 7971

Automate your Lead Generation

Set-up automatic replies regardless of the channel used

Create events to pass along behaviour based sales leads

Automatically respond to requests for information

Operates cross-channel (email, mobile, webform/microsite & social networks)

Page 11: CustomerMinds Successful Marketing

Call us: UK 0118 925 5089 | IRE 01 409 7971

What can I learn from my reports?

Study past behaviours and make campaigns more relevant

See what is working and what is not

Single view of each contact across all channels

Reports can be viewed per channel or per campaign

CustomerMinds provides real time information

Link directly with Google Analytics (and other Analytic tools) to complete your view of online activity

Page 12: CustomerMinds Successful Marketing

Call us: UK 0118 925 5089 | IRE 01 409 7971

Make your marketing more successful starting today

Contact a CustomerMinds marketing consultant to find out more…

CustomerMinds UK

Call: 0118 925 5089

Email: [email protected]

CustomerMinds Ireland

Call: 01 409 7971

Email: [email protected]

Page 13: CustomerMinds Successful Marketing

Successful Marketing with CustomerMinds