customer roundtable (crt) meeting wednesday, september 15, 2010 9 a.m. eastern time (888) 808-6959;...

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Customer Roundtable (CRT) Meeting Wednesday, September 15, 2010 9 a.m. Eastern time (888) 808-6959; 9766076#

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Page 1: Customer Roundtable (CRT) Meeting Wednesday, September 15, 2010 9 a.m. Eastern time (888) 808-6959; 9766076#

Customer Roundtable (CRT) MeetingWednesday, September 15, 2010

9 a.m. Eastern time

(888) 808-6959; 9766076#

Page 2: Customer Roundtable (CRT) Meeting Wednesday, September 15, 2010 9 a.m. Eastern time (888) 808-6959; 9766076#

Agenda

Welcome /Introductions [Rachael Lieblick]

DFS CFO Memorandum No. 1 and 2 (2010-2011)

Upcoming Upgrades

Analysis 3.0 Overview

MFMP Training Tours/Training Update

Vendor Clean-up Activity

Open Items/Wrap-Up!

2

Agenda

9/15/10 CRT Meeting

Page 3: Customer Roundtable (CRT) Meeting Wednesday, September 15, 2010 9 a.m. Eastern time (888) 808-6959; 9766076#

Agenda

Welcome /Introductions

DFS CFO Memorandum No. 1 and 2 (2010-2011) [Laura Anderson, DFS]

Upcoming Upgrades

Analysis 3.0 Overview

MFMP Training Tours/Training Update

Vendor Clean-up Activity

Open Items/Wrap-Up! 3

Agenda

9/15/10 CRT Meeting

Page 4: Customer Roundtable (CRT) Meeting Wednesday, September 15, 2010 9 a.m. Eastern time (888) 808-6959; 9766076#

DFS CFO Memorandum No. 1 and 2 (2010-2011)

Purpose of agency management certification

Purpose of contract manager certification

MFMP and the contract summary form

9/15/10 CRT Meeting 4

DFS CFO Memorandum Review

Page 5: Customer Roundtable (CRT) Meeting Wednesday, September 15, 2010 9 a.m. Eastern time (888) 808-6959; 9766076#

Agenda

Welcome /Introductions

DFS CFO Memorandum No. 1 and 2 (2010-2011)

Upcoming Upgrades [Rachael Lieblick]

Analysis 3.0 Overview

MFMP Training Tours/Training Update

Vendor Clean-up Activity

Open Items/Wrap-Up!

5

Agenda

9/15/10 CRT Meeting

Page 6: Customer Roundtable (CRT) Meeting Wednesday, September 15, 2010 9 a.m. Eastern time (888) 808-6959; 9766076#

Page - 6

Analysis Fundamentals: What is Analysis?

MFMP Buyer 3.0 Upgrade Objectives

9/15/10 CRT Meeting

Operational Objectives Other Objectives

MFMP secure report evaluation Ariba 9R1 / change request evaluations

Workflow process improvement Address audit findings

Clean-up of open approvables Update current FLAIR interface

Page 7: Customer Roundtable (CRT) Meeting Wednesday, September 15, 2010 9 a.m. Eastern time (888) 808-6959; 9766076#

Page - 7

Analysis Fundamentals: What is Analysis?

Buyer upgrade planning & assessment has started

Features & functionality of MFMP 3.0 coming Fall 2010

Development will start this month with a "code freeze"

We will not make changes to the current system beginning late Fall 2010

System testing will begin in the Spring 2011

User acceptance testing (UAT) and training activities will take place Summer 2011

Go-live is currently targeted for early September 2011

MFMP Buyer 3.0 Upgrade Timeline

9/15/10 CRT Meeting

Page 8: Customer Roundtable (CRT) Meeting Wednesday, September 15, 2010 9 a.m. Eastern time (888) 808-6959; 9766076#

Page - 8

Analysis Fundamentals: What is Analysis?

CRB will assist with planning and communication activities throughout the upgrade process

We plan to implement an active communication strategy to ensure a successful upgrade

eNewsletter

Bulletin board

E-mail communications

Meetings & training opportunities

Buyer toolkit

http://dms.MyFlorida.com/mfmp_upgrades

MFMP Buyer 3.0 Upgrade

9/15/10 CRT Meeting

Page 9: Customer Roundtable (CRT) Meeting Wednesday, September 15, 2010 9 a.m. Eastern time (888) 808-6959; 9766076#

Page - 9

Analysis Fundamentals: What is Analysis?

We divided this Upgrade into four releases:

Release One: Buyer design team will review prior to implementation.

• Release One will be implemented Fall 2010

VBS/SPURSView enhancements include:

Updating search filters in both VBS and SPURSView

Update the look and feel to be similar to the Vendor Information Portal (VIP)

Ability to create a ‘master advertisement’ that you can post to in stages rather than creating many separate advertisements for the same solicitation

http://dms.MyFlorida.com/mfmp_upgrades

Vendor Bid System (VBS)/SPURSView Upgrade

9/15/10 CRT Meeting

Page 10: Customer Roundtable (CRT) Meeting Wednesday, September 15, 2010 9 a.m. Eastern time (888) 808-6959; 9766076#

Agenda

Welcome /Introductions

DFS CFO Memorandum No. 1 and 2 (2010-2011)

Upcoming Upgrades

Analysis 3.0 Overview [Kasey Bickley]

MFMP Training Tours/Training Update

Vendor Clean-up Activity

Open Items/Wrap-Up!

10

Agenda

9/15/10 CRT Meeting

Page 11: Customer Roundtable (CRT) Meeting Wednesday, September 15, 2010 9 a.m. Eastern time (888) 808-6959; 9766076#

What’s new and improved in Analysis 3.0?

Addition of FLAIR encumbrance and payment data Additional accounting information for purchase orders and invoice

reconciliations Improved contract data Improved invoice data Improved visibility to “green” spend Additional VIP vendor data Updated Dashboard and report scheduling Enhanced system reports (“pre-packaged reports”)

9/15/10 CRT Meeting 11

Analysis 3.0 Overview

Page 12: Customer Roundtable (CRT) Meeting Wednesday, September 15, 2010 9 a.m. Eastern time (888) 808-6959; 9766076#

What’s new and improved in Analysis 3.0?

In addition to creating your own analytical reports, Analysis 3.0 is enhanced to include a set of ‘Prepackaged Reports’ to assist as a starting point for customizing your agency reports!

New reports include: Contract Count FLAIR Encumbrance  FLAIR Payments  Invoice Count and Spend  Invoice Reconciliation Cycle Time  Master Agreement Request Cycle Time  PO Count and Spend  Requisition Cycle Time  Vendor Count

9/15/10 CRT Meeting 12

Analysis 3.0 Overview

Page 13: Customer Roundtable (CRT) Meeting Wednesday, September 15, 2010 9 a.m. Eastern time (888) 808-6959; 9766076#

Let’s share the new Analysis 3.0! What do you think?

http://Analysis.MyFloridaMarketPlace.com/Sourcing/Main

Note: Analysis will be unavailable September 27-29, 2010.

9/15/10 CRT Meeting 13

Analysis 3.0 Overview

Page 14: Customer Roundtable (CRT) Meeting Wednesday, September 15, 2010 9 a.m. Eastern time (888) 808-6959; 9766076#

Where can I learn more?

Consider the Analysis 3.0 Upgrade Training at http://dms.MyFlorida.com/mfmp_tours .

Remember the training presentations are all posted online at http://dms.MyFlorida.com/buyertoolkit .

Web-based training will be updated over the next quarter. Once complete, a notice will be sent to liaisons announcing that updated training is available.

Contact our MFMP customer service desk with questions (866) 352-3776 or [email protected] .

9/15/10 CRT Meeting 14

Analysis 3.0 Overview

Page 15: Customer Roundtable (CRT) Meeting Wednesday, September 15, 2010 9 a.m. Eastern time (888) 808-6959; 9766076#

Agenda

Welcome /Introductions

DFS CFO Memorandum No. 1 and 2 (2010-2011)

Upcoming Upgrades

Analysis 3.0 Overview

MFMP Training Tours/Training Update [Anne Rabon]

Vendor Clean-up Activity

Open Items/Wrap-Up!

15

Agenda

9/15/10 CRT Meeting

Page 16: Customer Roundtable (CRT) Meeting Wednesday, September 15, 2010 9 a.m. Eastern time (888) 808-6959; 9766076#

Don’t have the time to spend in a full-day class for training? Consider one of our new training tours online.

Published tours include: Invoice eForm System Basics Receiving Analysis 3.0 Upgrade

training

http://dms.MyFlorida.com/mfmp_tours

9/15/10 CRT Meeting 16

New! Training Tours

Page 17: Customer Roundtable (CRT) Meeting Wednesday, September 15, 2010 9 a.m. Eastern time (888) 808-6959; 9766076#

We’re offering a free, in-person training workshop in Tallahassee on October 21.

Classes include: Florida Purchasing 101 State term contracts (STC) Advanced Requesting Advanced Invoicing

http://dms.MyFlorida.com/mfmp_buyer_training

9/15/10 CRT Meeting 17

Training Class Update

Page 18: Customer Roundtable (CRT) Meeting Wednesday, September 15, 2010 9 a.m. Eastern time (888) 808-6959; 9766076#

Agenda

Welcome /Introductions

DFS CFO Memorandum No. 1 and 2 (2010-2011)

Upcoming Upgrades

Analysis 3.0 Overview

MFMP Training Tours/Training Update

Vendor Clean-up Activity [Eric Swanson]

Open Items/Wrap-Up!

18

Agenda

9/15/10 CRT Meeting

Page 19: Customer Roundtable (CRT) Meeting Wednesday, September 15, 2010 9 a.m. Eastern time (888) 808-6959; 9766076#

Wrap-Up

DFS will require a new W-9 on file for all vendors by late 2011. The W-9 project will be requiring all vendors to submit a new W-9 in order to

be eligible to conduct business with the state.

All MFMP vendors with no activity will be deleted beginning November 2010. To reduce the workload, MFMP will review all vendors for activity to

determine if they have had business with Florida in the past two fiscal years. To be deleted from MFMP the vendor will have to meet four criteria over the

past two fiscal years: (1) They will have to have had no POs in MFMP ; (2) No payments in FLAIR; (3) Not accessed their VIP account; and (4) No bids in Sourcing.

Vendors can re-register at any time.  If a vendor is deleted and does want to do business with the state, they can

re-register at any time in VIP in a matter of a few minutes.

19

Vendor Clean-up Activity

9/15/10 CRT Meeting

Page 20: Customer Roundtable (CRT) Meeting Wednesday, September 15, 2010 9 a.m. Eastern time (888) 808-6959; 9766076#

Agenda

Welcome /Introductions

DFS CFO Memorandum No. 1 and 2 (2010-2011)

Upcoming Upgrades

Analysis 3.0 Overview

MFMP Training Tours/Training Update

Vendor Clean-up Activity

Open Items/Wrap-Up! [Eric Swanson]

20

Agenda

9/15/10 CRT Meeting

Page 21: Customer Roundtable (CRT) Meeting Wednesday, September 15, 2010 9 a.m. Eastern time (888) 808-6959; 9766076#

Wrap-Up

Open Forum for CRT members

Questions / Comments?

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Wrap-Up!

9/15/10 CRT Meeting

Page 22: Customer Roundtable (CRT) Meeting Wednesday, September 15, 2010 9 a.m. Eastern time (888) 808-6959; 9766076#

Team Member E-mail Phone Number

Communications Analyst

[email protected] (850) 294-3080

F&A Process Analyst

[email protected] (850) 294-0739

Chief, State Purchasing Operations

[email protected] (850) 766-7670

Purchasing Process Analyst

[email protected] (850) 294-0494

Vendor Management Analyst

[email protected] (850) 445-3894

Wrap-Up

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Contact Us

9/15/10 CRT Meeting