customer programmes in temenos bank (bbds) bank - customer... · t24 – check service you need:...

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CUSTOMER PROGRAMMES IN TEMENOS BANK (BBDS) Author: [email protected] Navigation Pre-requisites Go to https://temenosbank.temenos.com/index.html > Click 1. T24 (click T24 icon) – Make Integration Service (BNK/IF.INTEGRATION.SERVICE) is AUTO 2. TAFj – Open TAFFJEE > Execute Servlet > And type START.TSM to start IF service 3. T24 – Check service You need: (a) T24 Customer ID (b) TCIB Retail Login ID / for purpose of demonstration we have used SIMONTCR (internet login ID) 1. T24: Change the mail Id of the customer to the id you want to receive the Campaign email By CUS, I CUSTOMER-ID. Also customer gender should be MALE.

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Page 1: CUSTOMER PROGRAMMES IN TEMENOS BANK (BBDS) Bank - Customer... · T24 – Check service You need: (a) T24 Customer ID (b) TCIB Retail Login ID / for purpose of demonstration we have

CUSTOMER PROGRAMMES IN TEMENOS BANK (BBDS)

Author: [email protected]

Navigation Pre-requisites

Go to https://temenosbank.temenos.com/index.html

> Click

1. T24 (click T24 icon) – Make Integration Service

(BNK/IF.INTEGRATION.SERVICE) is AUTO

2. TAFj – Open TAFFJEE > Execute Servlet > And type START.TSM

to start IF service

3. T24 – Check service

You need: (a) T24 Customer ID (b) TCIB Retail Login ID / for purpose of demonstration we have used SIMONTCR (internet login ID)

1. T24: Change the mail Id of the customer to the id you want to receive the Campaign email By CUS, I CUSTOMER-ID. Also customer gender

should be MALE.

Page 2: CUSTOMER PROGRAMMES IN TEMENOS BANK (BBDS) Bank - Customer... · T24 – Check service You need: (a) T24 Customer ID (b) TCIB Retail Login ID / for purpose of demonstration we have

2. TCIB Retail : Launch TCIB Retail Home page which initially includes no banner advertisement

3. T24 Browser / New Browser: Enter a FUNDS.TRANSFER for system to trigger a campaign. Launch FUNDS.TRANSFER,AC I F3. Amount: (any

value, but greater than $50) (Can be any Male customer)

4. Email: An email should arrive in your inbox, open it. The campaign engine will track the viewing of the email and then if you click the button

you will be redirected to the Blue Magic Bank Savings page. This click will also be tracked. Click on the Click Me! Button.

Page 3: CUSTOMER PROGRAMMES IN TEMENOS BANK (BBDS) Bank - Customer... · T24 – Check service You need: (a) T24 Customer ID (b) TCIB Retail Login ID / for purpose of demonstration we have

On click you will be redirected to the Bank’s Page (advertiser)

5. TCIB: Now go back to TCIB and refresh the accounts page. A customer front end trigger on this page invokes the campaign engine and now

due to the interest in the savings product (the click) another campaign is then found (Id: CI63).

You will see the Banner same as the advertisers Page (Email Click button)

Page 4: CUSTOMER PROGRAMMES IN TEMENOS BANK (BBDS) Bank - Customer... · T24 – Check service You need: (a) T24 Customer ID (b) TCIB Retail Login ID / for purpose of demonstration we have

6. Customer Programmes: Login as Inputter/123456. Below In your Campaign Section the campaign with ID CI63 is defined. Click on analysis

icon.

7. Campaign Analysis: Here you can see the campaign flow

A. Campaign Initiated- On Funds transfer

B. Campaign Viewed: - On Open the Campaign Email.

C. Campaign Click through- On click the button “Click Me!” from Email.