customer onboarding

Download Customer onboarding

Post on 14-Aug-2015




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  1. 1. Tumblr - A short list of random available usernames is shown to help get the user signed up right away. Dont make visitors think too much
  2. 2. Show elds instead of a new page
  3. 3. Fewer form elds Airbnb
  4. 4. Basecamp When there is a form eld error, the character on the left makes a surprising facial expression. Use simple interaction to keep user lling the form
  5. 5. Use Storytelling
  6. 6. Kickstarter - The email sign up eld proposes related email provider is it thinks you may have mistyped your email. Autocorrect email to reduce wrong address
  7. 7. Mailchimp - Reduces your price if you use two-factor authentication. Offer incentive for visitors to signup
  8. 8. Apple Events - When adding Apples Live event to your calendar using their link, It saves you the best seat in the house. Offer incentive for visitors to signup
  9. 9. Trip Advisor - Users can automatically signed-in on promotional email Make it easy for user to sign in
  10. 10. Optimised for mobile Mobile users are ve times more likely to abandon the task if the site isn't optimized for mobile
  11. 11. Grand St. - when you unsubscribe from their newsletter, they invite you to follow them on social networks instead. Offer other alternatives
  12. 12. Quick feedback Co Founder Treating app- Asking the user straight away inside the app message
  13. 13. Amazon - Thank you page Little things matters


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