customer interaction ........... ......

Hans Kooistra nextpractice-instituteHousehold Supplies

30 mei 2013 Newport Huizen

innovationtrendsnews

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donderdag 30 mei 13

donderdag 30 mei 13

An older fish says: "morning boys. How's the water?"

donderdag 30 mei 13

An older fish says: "morning boys. How's the water?"

The younger fish swim in on silence until one says: "what the hell is water?"

donderdag 30 mei 13

donderdag 30 mei 13

http://www.technologyreview.com/news/514366/with-personal-data-predictive-apps-stay-a-step-ahead/

donderdag 30 mei 13

http://www.flickr.com/photos/ibm_media/8759226120/sizes/m/in/set-72157633530457195/

http://www.kurzweilai.net/ibm-watson-engagement-advisor-hopes-to-improve-customer-service

donderdag 30 mei 13

http://www.youtube.com/watch?v=GW7gMJUbQuE

donderdag 30 mei 13

PrimeSense 3D sensing technology digital devices the ability to observe a

scene in three dimensions.

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http://www.youtube.com/watch?feature=player_embedded&v=G7UhJa2j5Us#t=21s

http://www.primesense.com/casestudies/bodymatrics-pod/

http://www.primesense.com/casestudies/bodymatrics-pod/

donderdag 30 mei 13

PrimeSense 3D sensing technology digital devices the ability to observe a

scene in three dimensions.

TACH© Confidential Information

http://www.youtube.com/watch?feature=player_embedded&v=G7UhJa2j5Us#t=21s

http://www.primesense.com/casestudies/bodymatrics-pod/

http://www.primesense.com/casestudies/bodymatrics-pod/

donderdag 30 mei 13

Real-time Facebook likes in clothes hangers

C&A Brazil

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donderdag 30 mei 13

Burberry Sewed RFID chips into the linings of

coats and bags

http://newsroom.cisco.com/feature-content?type=webcontent&articleId=1177454

donderdag 30 mei 13

Google Glass scenario’sknow your customer by name

see where item X isaugmented customer interaction.....

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donderdag 30 mei 13

http://www.talkdesk.com

donderdag 30 mei 13

http://www.bain.com/publications/articles/hook-the-front-line-on-the-performance-improvement-habit.aspx

donderdag 30 mei 13

http://www.bain.com/publications/articles/management-tools-and-trends-2013.aspx

donderdag 30 mei 13