customer engagement - ntza and new expressway

16
Customer Experience Booth (NZTA)

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Page 1: Customer Engagement - NTZA and New Expressway

Customer Experience Booth (NZTA)

Page 2: Customer Engagement - NTZA and New Expressway

“RoadMap”

Page 3: Customer Engagement - NTZA and New Expressway

Info & Feedback / Suggestions

Page 4: Customer Engagement - NTZA and New Expressway

Keeping World Safe

Page 5: Customer Engagement - NTZA and New Expressway

Touchscreen Info

Page 6: Customer Engagement - NTZA and New Expressway

Site / Store Feedback

Page 7: Customer Engagement - NTZA and New Expressway

Impact to you – audio/visual

Page 8: Customer Engagement - NTZA and New Expressway

Making it real

Page 9: Customer Engagement - NTZA and New Expressway

Environment Impact

Page 10: Customer Engagement - NTZA and New Expressway

Community

Page 11: Customer Engagement - NTZA and New Expressway

Building explained – video SME

Page 12: Customer Engagement - NTZA and New Expressway

Users of new experience

Page 13: Customer Engagement - NTZA and New Expressway

Interactive – My impact?

Page 14: Customer Engagement - NTZA and New Expressway

Change Detail

Page 15: Customer Engagement - NTZA and New Expressway

Journey Map - Detail

Page 16: Customer Engagement - NTZA and New Expressway

The floor…..end