customer contact guide - collins...

CUSTOMER CONTACT GUIDE

utcaerospacesystems.com

2 U T C A E R O S PAC E SYS T E M S

CUSTOMER CONTACT GUIDE

Table of Contents

Customer Support TeamsActuation Systems ............................................................ 4

Customer Strategy and Growth .......................................... 6

Aerostructures ................................................................... 6

Air Management System .................................................... 8

Customer Service .............................................................. 8

Electric Systems ..............................................................10

Engine Components ........................................................ 11

Engine Control Services ..................................................12

Engineered Polymer Products .........................................12

Government Programs ....................................................13

Headquarters ..................................................................13

Interiors ........................................................................... 14

ISR Systems ....................................................................18

Landing Gear .................................................................20

Propeller Systems ..........................................................21

Sensors and Integrated Systems ......................................22

Space Systems ...............................................................25

Wheels and Brakes ..........................................................26

Cage Code ReferenceAll Locations ...............................................................28-33

Any change requests to this document should be forwarded to: [email protected]

3C U S TO M E R C O N TAC T G U I D E

UTC Aerospace Systems is one of the world’s largest suppliers of technologically advanced aerospace and defense products. We design, manufacture and service best-in-class products and systems for commercial, regional, business and military aircraft, helicopters and other platforms.

This booklet provides points of contact for every UTC Aerospace Systems division to assist you with all your needs be it product support, maintenance services, or spares provisioning. We hope you find it a valuable resource. Where ingenuity takes off™

[email protected]


CUSTOMER CONTACTS

Actuation SystemsStafford Road, FordhousesWolverhamptonWV10 7EHUK

Advanced Carbon Fiber CompositesEngine ActuationEnvironmental Control SystemsField ServiceFlight ControlsMissile Actuation SystemsNacelle ActuationRotor ActuationSpecialty ProductsThrust Reverser ActuationUtility Actuation

24-7 AOG Service

UTC Aerospace Systems Customer Response Center (CRC): Phone: +1 877 808 7575 (Outside U.S.: +1 860 654 2500)Email: [email protected]

Business Development/Program Management/Sales and Marketing

Lee TimbrellHead of Business Development, Actuation SystemsStafford Road, FordhousesWolverhampton WV10 7EH UKPhone: Not AvailableMobile: +44 (0) 7775 704276Email: [email protected]

Fabienne CortesHelicopter and Regional Aircraft Product Support Manager, Specialty Products, Actuation Military and Helicopter106, rue FournyF-78530 BucFrancePhone: +33 (0) 1 39 20 53 19Fax: +33 (0) 1 39 20 52 96 Mobile: +33 (0) 6 13 22 88 13Email: [email protected]

Sabine LeppertOE Sales Manager, Airbus Germany, Actuation Large Commercial and Composites106, rue FournyF-78530 BucFrancePhone: +33 (0) 1 39 20 53 03Fax: +33 (0) 1 39 20 52 96 Mobile: +33 (0) 6 23 80 76 98Email: [email protected]

Jean-Guy MutezBusiness Development Manager, Helicopters, Actuation Military and Helicopter106, rue FournyF-78530 BucFrancePhone: +33 (0) 1 39 20 52 20Mobile: +33 (0) 6 21 88 63 46Email: [email protected]

Customer Service/Customer Support

Sanjay PatelAccount Manager, Actuation ServicesStafford Road, FordhousesWolverhampton WV10 7EHUKPhone: +44 (0) 1902 624384Email: [email protected]

Herve BrochardCustomer Support Account Manager, Actuation Services106, rue FournyF-78530 BucFrancePhone: +33 (0) 1 39 20 52 93Fax: +33 (0) 1 39 20 52 93 Mobile: +33 (0) 6 61 87 28 36Email: [email protected]

David WatkissProgramme and Contract Manager, Actuation ServicesStafford Road, FordhousesWolverhampton WV10 7EHUKPhone: +44 (0) 1902 624761Fax: +44 (0) 1902 782197 Mobile: +44 (0) 7887 635455Email: [email protected]

Field Service/Technical Support

Kelvin TongProduct Specialist, Actuation ServicesSingaporePhone: +65 65 45 99 75Fax: +65 65 80 59 58 Mobile: +65 90 66 00 66Email: [email protected]

Product Support

Peter MurrayEngineering Director, Actuation SystemsStafford Road, FordhousesWolverhampton WV10 7EHUKPhone: +44 (0) 1902 62 4625Fax: +44 (0) 1902 782 197 Mobile: +44 (0) 7771 997347Email: [email protected]

Didier CadoretProduct Support Manager, Airbus Components, Actuation Large Commercial and Composites13, Avenue de l’EguilletteB.P. 7186, F-95056 Cergy-Pontoise CedexF-95310 Saint Ouen l’AumoneFrancePhone: +33 (0) 1 34 32 63 32Fax: +33 (0) 1 34 32 63 16 Mobile: +33 (0) 6 13 14 83 65Email: [email protected]


Thierry CharbonnierSenior In Service Program Manager, Actuation Services13, Avenue de l’EguilletteB.P. 7186, F-95056 Cergy-Pontoise CedexF-95310 Saint Ouen l’AumoneFrancePhone: +33 (0) 1 34 32 54 30Fax: +33 (0) 1 34 32 63 16 Mobile: +33 (0) 6 24 3301 61Email: [email protected]

Richard HarrisEngineering and Quality Manager, Actuation ServicesStafford Road, FordhousesWolverhampton WV10 7EHUKPhone: +44 (0) 1902 624732Fax: +44 (0) 1902 782197 Mobile: +44 (0) 7880 784692Email: [email protected]

Philippe JouaninA380 In Service Program Manager, Actuation Services13, Avenue de l’EguilletteB.P. 7186, F-95056 Cergy-Pontoise CedexF-95310 Saint Ouen l’AumoneFrancePhone: +33 (0) 1 34 32 55 90Mobile: +33 (0) 6 13 14 86 27Email: [email protected]

Graham ArnoldProduct Support Engineer, Actuation ServicesStafford Road, FordhousesWolverhampton WV10 7EHUKPhone: +44 (0) 1902 624757Fax: +44 (0) 1902 782197 Email: [email protected]

Martin DillonProject Leader, Airbus, Actuation ServicesStafford Road, FordhousesWolverhampton WV10 7EHUKPhone: +44 (0) 1902 624731Fax: +44 (0) 1902 782197 Email: [email protected]

Andy LewisProduct Support Engineer, Actuation ServicesStafford Road, FordhousesWolverhampton WV10 7EHUKPhone: +44 (0) 1902 624481Fax: +44 (0) 1902 782197 Email: [email protected]

Senior Management

Rishi GroverPresidentStafford Road, FordhousesWolverhampton WV10 7EH UKPhone: Not AvailableEmail: [email protected]

Paul MartinDirector, Finance, Actuation SystemsStafford Road, FordhousesWolverhampton WV10 7EHUKEmail: [email protected]

Phil GodfreyDirector, Commercial and Contracts and ITCStafford Road, FordhousesWolverhampton WV10 7EHUKPhone: +44 (0) 1902 624745Email: [email protected]

Alex PlumleyExecutive Director, Human ResourcesStafford Road, FordhousesWolverhampton WV10 7EH UKPhone: +44 (0) 1902 624778Mobile: +44 (0) 7500 078460Email: [email protected]

Ian PalinDirector, Quality and ACEStafford Road, FordhousesWolverhampton WV10 7EHUKPhone: +44 1902 624600Email: [email protected]

Eugenia ValenteDirector, Supply ChainStafford Road, FordhousesWolverhampton WV10 7EH UKPhone: +44 (0) 1902 627006Email: [email protected]

Paul WeedonDirector, Actuation EngineeringStafford Road, FordhousesWolverhampton WV10 7EHUKEmail: [email protected]

Robert HupferGeneral Manager, Actuation ServicesStafford Road, FordhousesWolverhampton WV10 7EH UKPhone: +44 (0) 1902 624611Fax: Not AvailableEmail: [email protected]

Andy MuellerGeneral Manager, Actuation ServicesStafford Road, FordhousesWolverhampton WV10 7EH UKPhone: Not AvailableEmail: [email protected]

Craig AskewGeneral Manager, Actuation ServicesStafford Road, FordhousesWolverhampton WV10 7EHUKPhone: Not AvailableFax: Not Available Email: [email protected]


CUSTOMER CONTACTS

Service Center Site Leaders

Cedric FaucherManager, Delivery Assurance, Actuation Services106, rue FournyF-78530 BucFrancePhone: +33 (0) 1 39 20 59 02Fax: +33 (0) 6 11 59 15 55 Email: [email protected]

Andy OwenManager, Operations StrategyStafford Road, FordhousesWolverhampton WV10 7EHUKPhone: +44 (0) 1902 624938Fax: +44 (0) 1902 782197 Mobile: +44 (0) 7770 605644Email: [email protected]

Spares Administration

Service Desk-Spares Ordering, Pricing and Catalog Enquiries-Asia Pacific:Hours: 7:30 Till 17:00 (Singapore Local Time)Phone: +65 6545 9975Fax: +65 6543 0419 Email: [email protected]

Service Desk-Spares Ordering, Pricing and Catalog Enquiries-Americas, Europe, Middle East and Africa:Hours: 8:00 till 20:00 (UK Local Time)Phone: +44 (0) 121 788 5858Fax: +44 (0) 121 788 5817 Email: [email protected]

Valerie PaillasseurHelicopter and Military Spares Sales, Actuation Services43, rue des PresF-27950 Saint-Marcel, VernonFrancePhone: +33 (0) 2 32 64 70 60Email: [email protected]

Warranty

Warranty Administrator, Actuation France13, Avenue de l’EguilletteB.P. 7186, F-95056 Cergy-Pontoise CedexSaint Ouen l’AumoneFrancePhone: +33 (0) 1 34 32 64 89Fax: +33 (0) 1 34 32 63 16 Email: [email protected]

Warranty Administrator, Wolverhampton, UKStafford Road, FordhousesWolverhampton WV10 7EHUKPhone: +44 (0) 1902 624644Email: [email protected]

Customer Strategy and GrowthOne Hamilton RoadWindsor Locks CT 06069-1000 USA


John EspositoVice President, Business Development and Customer StrategyOne Hamilton RoadMail Stop 1-2-B7Windsor Locks CT 06096 USAPhone: +1 860 654 3912Fax: +1 860 660 3243Email: [email protected]

Aerostructures850 Lagoon DriveChula Vista CA 91910-2098 USA

Engineered Polymer ProductsField ServiceNacelles SystemsPylonsThrust Reversers

24-7 AOG Service

24 Hour AOG Desk:850 Lagoon DriveChula Vista CA 91910-2098 USANumber: +1 619 691 2089Fax: +1 619 691 3916Fax: +1 619 691 6195Email: [email protected]

Business Development/ Program Mgmt/Sales/Mktg

Steven GauthierManager, Business Development850 Lagoon DriveChula Vista CA 91910-2098 USANumber: +1 619 691 3417Fax: +1 619 691 6189Mobile: +1 619 623 9504Email: [email protected]

John TorelliValue Stream Leader, Military Business Development850 Lagoon DriveChula Vista CA 91910-2098 USANumber: +1 619 691 2107Fax: +1 619 691 2107Mobile: +1 619 398 6591Email: [email protected]


Allan MillerDirector, Commercial Airline Sales/(Acting) Regional Business Manager, Africa and Middle East, Customer Service/Customer Support, Chula Vista850 Lagoon DriveChula Vista CA 91910-2098 USANumber: +1 619 691 2669Fax: +1 619 691 6195Mobile: +1 619 691 2669Email: [email protected]


Erwin EnglerRegional Business Manager, Asia Pacific, Customer Service/Customer Support, Chula Vista850 Lagoon DriveChula Vista CA 91910-2098 USANumber: +1 619 691 3502Fax: +1 619 691 6195Mobile: +1 619 368 0199Email: [email protected]

Zane JohnsonRegional Business Manager, Southern Europe, Customer Service/Customer Support, Chula Vista850 Lagoon DriveChula Vista CA 91910-2098 USANumber: +1 619 691 2638Mobile: +1 619 793 9162Email: [email protected]

Sunny NettleRegional Business Manager, China, Customer Service/Customer Support, Chula Vista850 Lagoon DriveChula Vista CA 91910-2098 USANumber: +1 619 691 3652Fax: +1 619 691 6195Mobile: +1 619 213 2305Email: [email protected]

Max ShepherdRegional Business Manager, US and Canada, Customer Service/Customer Support, Chula Vista850 Lagoon DriveChula Vista CA 91910-2098 USANumber: +1 619 691 4379Fax: +1 619 691 6195Mobile: +1 619 788 9621Email: [email protected]

Eva ValdezRegional Business Manager, Latin America, Customer Service/Customer Support, Chula Vista850 Lagoon DriveChula Vista CA 91910-2098 USANumber: +1 619 498 7878Email: [email protected]

Andreas WesselRegional Business Manager, Northern Europe, Customer Service/Customer Support, Chula Vista850 Lagoon DriveChula Vista CA 91910-2098 USANumber: +1 619 691 6415Fax: +1 619 691 6195Mobile: +1 619 565 8355Email: [email protected]

Ken KarlValue Stream Leader, Integrated Nacelle Services, Customer Service/Customer Support, Chula Vista850 Lagoon DriveChula Vista CA 91910-2098 USANumber: +1 619 691 2766Fax: +1 619 691 6195Mobile: +1 619 813 2766Email: [email protected]


Kevin BrowneManager, New Programs and EIS, Field Service/Technical Support, Chula Vista850 Lagoon DriveChula Vista CA 91910-2098 USANumber: +1 619 691 2647Fax: +1 619 498 7218Mobile: +1 619 727 7660Email: [email protected]

Ken BryanManager, Technical Support850 Lagoon DriveChula Vista CA 91910-2098 USANumber: +1 619 691 2409Fax: +1 619 691 2157Mobile: +1 619 708 2409Email: [email protected]

Colin SandersManager, Regional Technical Support, E urope/Africa/Mid EastFirst Floor Price HouseMeridian Office Park, Osborn WayHook Hampshire RG27 9HYUKNumber: +44 (0) 1256 748424Fax: +44 (0) 1256 748430Mobile: +44 (0) 7802 423001Email: [email protected]

Product Support

Enrique ChavezManager, Legacy Programs850 Lagoon DriveChula Vista CA 91910-2098 USANumber: +1 619 498 7493Fax: +1 619 698 7218Mobile: +1 619 822 9367Email: [email protected]


Hing Gee CheamVice President and General Manager, Rohr Aero Services, Service Center Site LeadersSingapore Service Center41 Changi North Crescent499638 SingaporeNumber: +65 6580 6272Fax: +65 6546 1060Mobile: +65 9638 7622Email: [email protected]

Steve CallanManaging Director, Prestwick Service Center, Service Center Site Leaders, Prestwick, South Ayrshire, Scotland1 Dow AvenuePrestwick International Aerospace ParkPrestwick, South Ayrshire KA9 2SA, ScotlandUKNumber: +44 (0) 1292 670201Fax: +44 (0) 1292 672854Mobile: +44 (0) 7968 063253Email: [email protected]

John AgarDirector, Marketing and Sales, European Service Centers, Service Center Site Leaders, Prestwick, South Ayrshire, Scotland1 Dow AvenuePrestwick International Aerospace ParkPrestwick, South Ayrshire KA9 2SA, ScotlandUKNumber: +44 (0) 1292 670231Fax: +44 (0) 1292 670297Mobile: +44 (0) 7812 592324Email: [email protected]


CUSTOMER CONTACTS

Patrick GalopinDirector, Programs, Purchasing and Aftermarket, UTC Aerospace Systems Europe36, Avenue Jean MonnetB.P. 152F-31774 Colomiers CedexFranceNumber: +33 (0) 561 305 729Fax: +33 (0) 561 305 714Email: [email protected]

Sam LimDirector, Sales and Marketing, Aerostructures Service Center, Asia, Service Center Site LeadersSingapore Service Center41 Changi North Crescent499638 SingaporeNumber: +65 6580 6228Fax: +65 6546 1060Mobile: +65 9686 3969Email: [email protected]

Lori GilletteGeneral Manager111 Airport DriveFoley AL 36535-1568 USANumber: +1 251 952 3302Fax: +1 251 952 3376Mobile: +1 251 233 9016Email: [email protected]


24 Hour AOG Desk:850 Lagoon DriveChula Vista CA 91910-2098 USANumber: +1 619 691 2089Fax: +1 619 691 3916Fax: +1 619 691 6195Email: [email protected]

Dan CassidyTeam LeaderChula Vista CA 91910-2098 USANumber: +1 619 691 4037Fax: +1 619 691 6195Email: [email protected]

Warranty

Michael VanderklokWarranty ManagerChula Vista CA 91910-2098 USANumber: +1 619 691 2336Fax: +1 619 691 6195Email: [email protected]

Phillip SacculloWarranty AdministratorChula Vista CA 91910-2098 USANumber: +1 619 691 2529Mobile: +1 619 204 7379Fax: +1 619 691 6195Email: [email protected]

Air Management SystemsOne Hamilton RoadWindsor Locks CT 06096-1000 USA

Bleed and NGSEnvironment Control Systems MRO Campus

24-7 AOG Service


Business Development/Program Management/Sales/Marketing

Daniel HughesOne Hamilton RoadWindsor CT 06096-1000 USAPhone: +1 860 654 7044

Email: [email protected]

Kai LiebigVictor-Slotosch-Strasse 20Suite 500D-60388 Frankfurt am MainGermanyPhone: +49 (0) 6109 303 240Fax: +49 (0) 6109 303 332Mobile: +49 160 9062 3615Email: [email protected]

Warranty

Terri WaxlerCentral Warranty Administration/In-House Warranty Claims4747 Harrison AvenueP.O. Box 7002Rockford IL 61125-7002 USAPhone: +1 815 226 6133Fax: +1 860 660 5960Email: [email protected]

Customer ServiceFour Coliseum Centre2730 West Tyvola RoadCharlotte NC 28217-4578 USA

AOG SupportCustomer SupportField ServiceMaintenance, Repair and Overhaul ServicesSpares AdministrationSupply Chain ManagementTechnical Support

Technical Support

24-7 AOG Service

UTC Aerospace Systems Customer Response Center (CRC)Phone: +1 877 808 7575 (Outside U.S.: +1 860 654 2500)Email: [email protected]

Business Development/ Program Mgmt/Sales/Mktg

Steve AshRegional Sales Lead, Civil, Middle East and Africa503, City Tower 2Sheikh Zayed RoadP.O. Box 71662DubaiUnited Arab EmiratesPhone: +971 (0) 4 332 7747Fax: +1 (860) 660 7611Mobile: +971 (0) 50 708 3370Email: [email protected]

Harold CounetRegional Sales Lead, Civil, Europe/CISHorsterweg 7NL-6199AC MaastrichtThe NetherlandsPhone: +31 (0) 43 35 88 872Fax: +31 (0) 43 35 88 772Mobile: +31 6 130 44 611Email: [email protected]

Bruce DunnettRegional Sales Lead, Civil, Americas3201 NW 167th StreetOpa Locka,FL 33056Phone: +1 305-622-4507Mobile: +1 954 444-4436Email: [email protected]


Corey HoltzRegional Sales Manager, Military, U.S. Government14300 Judicial RoadBurnsville MN 55306 USAPhone: +1 952 892 4240Mobile: +1 952 451 6612Email: [email protected]

Xiaofan HouRegional Sales Lead, Civil, ChinaUnit 1104-1105, Building ANo. 868 Yinghua RoadPudong New AreaShanghai 201204People’s Republic of ChinaPhone: +86 (0) 21 6036 0658Fax: +86 (0) 21 6360 8803Mobile: +86 (0) 15 9215 52695Email: [email protected]

Gus MartinsRegional Sales Lead, Civil, Americas3601 Flamingo RoadMiramar FL 33027 USAPhone: +1 954 538 8934Fax: +1 860 660 7934Mobile: +1 954 806 1714Email: [email protected]

Greg MarchakRegional Sales Manager, Military, Non-U.S. Government and Channel Partners6225 Oak Tree BoulevardIndependence OH 44131-2509 USAPhone: +1 216 429 4142Mobile: +1 216 798 1905Email: [email protected]

Mike BradleyRegional Sales Manager, Military, Europe, Middle East & AfricaStafford RoadFordhousesWolverhampton, West Midlands WV10 7EHUnited KingdomPhone: +44 (0) 1902 624644Mobile: +44 (0) 7855 805421Email: [email protected]

Martin WilliamsonRegional Sales Manager, Asia-PacificAddress: Not AvailablePhone: Not AvailableMobile: Not AvailableEmail: [email protected]

Jack MorrisonRegional Sales Lead, Civil, Asia Pacific (Except China)No. 9 Lengkuk Keluli 2Bukit Raja Industrial Estate41050 Klang, SelangorMalaysiaPhone: +60 (0) 3 3344 3000, ext. 104Fax: +860 660 9504Mobile: +60 (0) 12 238 6375Email: [email protected]

Customer Service/ Customer Support


Harold CounetRegional Sales Lead, Civil, Europe/CISHorsterweg 7NL-6199AC MaastrichtThe NetherlandsPhone: +31 (0) 43 35 88 872Fax: +31 (0) 43 35 88 772Mobile: +31 6 130 44 611Email: [email protected]

Steve AshRegional Sales Lead, Civil, Middle East and Africa503, City Tower 2Sheikh Zayed RoadP.O. Box 71662DubaiUnited Arab EmiratesPhone: +971 (0) 4 332 7747Fax: +1 (860) 660 7611Mobile: +971 (0) 50 708 3370Email: [email protected]

Jack MorrisonRegional Sales Lead, Civil, Asia Pacific (Except China)No. 9 Lengkuk Keluli 2Bukit Raja Industrial Estate41050 Klang, SelangorMalaysiaPhone: +60 (0) 3 3344 3000, ext. 104Fax: +860 660 9504Mobile: +60 (0) 12 238 6375Email: [email protected]

Xiaofan HouRegional Sales Lead, Civil, ChinaUnit 1104-1105, Building ANo. 868 Yinghua RoadPudong New AreaShanghai 201204People’s Republic of ChinaPhone: +86 (0) 21 6036 0658Fax: +86 (0) 21 6360 8803Mobile: +86 (0) 15 9215 52695Email: [email protected]

Gus MartinsRegional Sales Lead, Civil, Americas3601 Flamingo RoadMiramar FL 33027 USAPhone: +1 954 538 8934Fax: +1 860 660 7934Mobile: +1 954 806 1714Email: [email protected]

Bruce DunnettRegional Sales Lead, Civil, Americas3201 NW 167th StreetOpa Locka,FL 33056Phone: +1 305-622-4507Mobile: +1 954 444-4436Email: [email protected]

Greg MarchakRegional Sales Manager, Military, Non-US Government & Channel Partners6225 Oak Tree BoulevardIndependence OH 44131-2509 USAPhone: +1 216 429 4142Mobile: +1 216 798 1905Email: [email protected]

Corey HoltzRegional Sales Manager, Military, U.S. Government14300 Judicial RoadBurnsville MN 55306 USAPhone: +1 952 892 4240Mobile: +1 952 451 6612Email: [email protected]


CUSTOMER CONTACTS

Mike BradleyRegional Sales Manager, Military, Europe, Middle East & AfricaStafford RoadFordhousesWolverhampton, West Midlands WV10 7EHUnited KingdomPhone: +44 (0) 1902 624644Mobile: +44 (0) 7855 805421Email: [email protected]

Martin WilliamsonRegional Sales Manager, Asia-PacificAddress: Not AvailablePhone: Not AvailableMobile: Not AvailableEmail: [email protected]

Customer Portal - Legacy Goodrich ProductsPhone: +1 877 664 6655Email: [email protected]

myHS - Legacy Hamilton Sundstrand ProductsPhone: +1 877 808 7575 (Outside U.S.: +1 860 654 2500)Email: [email protected]

Field Service/ Technical Support

Martin SezackRegional Field Service Manager726 Liberty RoadMount Laurel NJ 08054 USAPhone: +1 856 642 0920Mobile: +1 609 304 6069Email: [email protected]

Juan ManzanoField Service Network Manager850 Lagoon DriveChula Vista CA 91910 USAPhone: +1 619 691 3379Mobile: +1 619 822 7624Email: [email protected]

Kimberly SassoRegional Field Service Manager, AmericasFour Coliseum Centre2730 West Tyvola RoadCharlotte, NC 28217Phone: +1 704-988-6896Mobile: +1 860-690-9486Email: [email protected]

Angelo CasadidioRegional Field Service Manager, EMEA: All but U.K., France and GermanyViale di Marino, 81I-00043 Ciampino (RM)ItalyPhone: +39 (0) 06 6501 0414Mobile: +39 (0) 335 650 8784Email: [email protected]

Jerome DewitteRegional Field Service Manager, EMEA: U.K., France and Germany22, chemin de la CrabeB.P. 53223F-31027 ToulouseFrancePhone: +33 (0) 5 61 30 57 33Mobile: +33 (0) 7 62 93 41 61Email: [email protected] Jeffrey YapRegional Field Service Manager, Asia-Pacific8/F, South Tower, Cathay Pacific City, 8Lantau, Hong KongPhone: Not AvailableMobile: +852-9185-3761Email: [email protected]

David LeongRegional Field Service Manager, Asia-Pacific41 Changi North Crescent499638 SingaporePhone: +65-6580-6590Mobile: +65-9362-3155Email: [email protected]

Technical Publications, Legacy Hamilton SundstrandPhone: Not AvailableEmail: [email protected]

Field Service/Technical SupportTechnical Publications, Legacy GoodrichPhone: Not Available

Warranty

Diane WiggsCentral Warranty Administration/In-House Warranty Claims4747 Harrison AvenueP.O. Box 7002Rockford IL 61125-7002 USAPhone: +1 815 226 6327Fax: +1 860 660 6040Email: [email protected]

Electric Systems4747 Harrison AvenueP.O. Box 7002Rockford IL 61125-7002 USA

Analog and Digital Devices for Power ControlElectric Motor PumpsElectrical Power Generating SystemsEmergency Power SystemsIndustrial Generators and ComponentsIntegrated Drive GeneratorMotor ControllerPrimary Power Distribution SystemsRam Air TurbineSecondary Power Distribution SystemSolid State Power ControllerSolid State Power ModulesVariable Frequency GeneratorVariable Frequency Starter Generator

24-7 AOG Service

UTC Aerospace Systems Customer Response Center (CRC)Phone: +1 877 808 7575 (Outside U.S.: +1 860 654 2500)Email: [email protected] Development/Program Management/Sales/Marketing

Tim WelchAssociate Director, Business Development and Strategy Planning4747 Harrison AvenueP.O. Box 7002Rockford IL 61125-7002 USAPhone: +1 815 226 5422Fax: +1 860 660 7697Mobile: +1 779 208 2297Email: [email protected]

Warranty

Terri WaxlerCentral Warranty Administration/In-House Warranty Claims4747 Harrison AvenueP.O. Box 7002Rockford IL 61125-7002 USAPhone: +1 815 226 6133Fax: +1 860 660 5960Email: [email protected]


Engine Components811 Fourth StreetP.O. Box 65100West Des Moines IA 50265-0100 USA

Aircraft Power Take-Off Shafts and CouplingsDisksEngine Nozzle Hydraulic PumpsField ServiceFuel Flow Metering ValvesFuel Injection SystemsFuel Manifold SystemsGas Turbine Engine ComponentsHelicopter Drive Shafts and CouplingsHelicopter Drive SystemsImpellersIndustrial Shafts and CouplingsOil Lube/Flow Control InjectorsRepair and Overhaul ServicesRotating AssembliesShroudsSpray NozzlesTurbine AirfoilsPower Transmission SystemsTurbine Component ServicesTurbine Fuel TechnologiesTurbomachinery Products

24-7 AOG Service



Pete HattaschProgram Management, Aero Blades and Vanes3405 South 5th StreetPhoenix AZ 85040 USAPhone: +1 480 337 8642Fax: +1 602 243 2396Email: [email protected]

Ed MarronManager, Business Development, Aerospace, Power Transmission Systems104 Otis StreetRome NY 13441-4714 USAPhone: +1 315 838 1352Fax: +1 315 838 1480Email: [email protected]

Jeff MeredithProgram Management, Aftermarket, Power Transmission Systems104 Otis StreetRome NY 13441-4714 USAPhone: +1 315 838 1362Fax: +1 315 838 1480Email: [email protected]

Lou deLaunayProgram Manager, Aftermarket Sales and Service811 Fourth StreetP.O. Box 65100West Des Moines IA 50265-0100 USAPhone: +1 512 608 9406Mobile: +1 817 301 4206Email: [email protected]

Justin MillerProgram Manager, Aerospace Gas Turbine Components811 Fourth StreetP.O. Box 65100West Des Moines IA 50265-0100 USAPhone: +1 602 633 5911Mobile: +1 480 352 2173Email: [email protected]

Jason WhitsonProgram Management, Aerospace Gas Turbine Components811 Fourth StreetP.O. Box 65100West Des Moines IA 50265-0100 USAPhone: +1 515 271 7228Fax: +1 515 271 7201Email: [email protected]


Jeff MeredithProgram Management, Power Transmission Systems104 Otis StreetRome NY 13441-4714 USAPhone: +1 315 838 1362Fax: +1 315 838 1480Email: [email protected]

Michael MackProgram Management, Power Transmission Systems104 Otis StreetRome NY 13441-4714 USAPhone: +1 315 838 1318Fax: +1 315 838 1480Email: [email protected]

Michelle WilliamsManager, Business Development, Industrial Products, Delavan Ltd.Gorsey LaneWidnes Cheshire WA8 ORJUKPhone: +44 151 422 4419Fax: +44 151 495 1043Email: [email protected]

Warranty

Jeff MeredithProgram Management, Aftermarket, Power Transmission Systems104 Otis StreetRome NY 13441-4714 USAPhone: +1 315 838 1362Fax: +1 315 838 1480Email: [email protected]


CUSTOMER CONTACTS

Engine Control ServicesThe RadleysMarston GreenBirmingham B33 0HZ UK

Logistics/Integrator ServicesMRORotables/Asset ManagementSparesTechnical Support and Training

24-7 AOG Service



Gary SmithBusiness Development and Contracts Director The RadleysMarston GreenBirmingham B33 0HZUKPhone: +44 (0) 121 788 5150Fax: +44 (0) 121 779 5712Mobile: +44 (0) 777 166 6523Email: [email protected]


Jonathan PetersService Delivery Director, Engine Control ServicesThe RadleysMarston GreenBirmingham B33 0HZUKPhone: +44 (0) 121 708 5745Fax: +44 (0) 121 779 5712Mobile: +44 (0) 7789 878 434Email: [email protected]

Operations RoomThe RadleysMarston GreenBirmingham B33 0HZUKPhone: +44 (0) 870 879 3600Fax: +44 (0) 121 707 5415Email: [email protected]


Adrian GriffithsHead of Engineering, Engine Control ServicesThe RadleysMarston GreenBirmingham B33 0HZUKPhone: +44 (0) 121 788 5050Fax: +44 (0) 121 779 5712Mobile: +44 (0) 7747 837 549Email: [email protected]


Service Desk-Spares Ordering, Pricing and Catalog Enquiries - Asia PacificHours: 7:30 till 17:00 (Singapore Local Time)Phone: +65 6545 9975Fax: +65 6543 0419Email: [email protected]

Service Desk-Spares Ordering, Pricing and Catalog Enquiries - Americas, Europe, Middle East and AfricaHours: 8:00 till 20:00 (UK Local Time)Phone: +44 (0) 121 788 5858Fax: +44 (0) 121 788 5817Email: [email protected]

Goodrich Customer Portalhttps://customers.goodrich.com

Engineered Polymer Products6061 Goodrich BoulevardJacksonville FL 32226-3402 USA

Acoustic StructuresCompositesEngineered CompositesField ServiceFire ProtectionRubber ProductsUrethane

24-7 AOG Service



John D. SullivanBusiness Development Manager6061 Goodrich BoulevardJacksonville FL 32226-3402 USAPhone: +1 904 696 4168Fax: +1 904 757 7116Email: [email protected]

Drew WannamakerBusiness Development Manager6061 Goodrich BoulevardJacksonville FL 32226-3402 USAPhone: +1 904 696 4141Fax: +1 904 757 7116Email: [email protected]

Erika HahneBusiness Development Coordinator6061 Goodrich BoulevardJacksonville FL 32226-3402 USAPhone: +1 904 696 4116Fax: +1 904 757 7116Email: [email protected]




Engineering




Product Support


Warranty


Government ProgramsArlington, VA Office1530 Wilson BoulevardSuite 320Arlington VA 22209-2447 USA


Jim DalbergDirector, Navy Programs1530 Wilson BoulevardSuite 320Arlington VA 22209-2447 USAPhone: +1 703 558 8244Fax: Not AvailableMobile: +1 571 451 7757Email: [email protected]

John FyfeDirector, Air Force Programs1530 Wilson BoulevardSuite 320Arlington VA 22209-2447 USAPhone: +1 703 558 8231Fax: Not AvailableEmail: [email protected]

Fred ManzoDirector, Army Programs1530 Wilson BoulevardSuite 320Arlington VA 22209-2447 USAPhone: +1 703 243 4104Fax: Not AvailableEmail: [email protected]

Edward McKeeDirector, Redstone Arsenal Programs5025 Bradford DriveBuilding 1, Suite 135Huntsville AL 35805-1973 USAPhone: +1 256 721 9881Mobile: +1 256 476 6296Email: [email protected]

Sam RyalsDirector, Research and Development Programs5100 Springfield PikeSuite 401Dayton OH 45431-1264 USAPhone: +1 937 813 8768Fax: + 937 813 8768Email: [email protected]

Rick PyattSenior Director, Government Programs1530 Wilson BoulevardSuite 320Arlington VA 22209-2447 USAPhone: +1 703 243 4102Fax: Not AvailableMobile: +1 202 321 2573Email: [email protected]

HeadquartersFour Coliseum Centre2730 West Tyvola RoadCharlotte NC 28217-4578 USA

Public Relations

Annie DonnellyManager, Communications, CharlotteFour Coliseum Centre2730 West Tyvola RoadCharlotte NC 28217-4578 USAPhone: +1 704 423 7534Email: [email protected]


CUSTOMER CONTACTS

Interiors3420 South 7th StreetSuite 100Phoenix AZ 85040-1169 USA

Advanced Concept Ejection Seats (ACES)Aircrew Escape SystemsAviation Life RaftsBooth Veneers, Aviation Plywood, VeneerProducts for Corporate and Head-of State

AircraftCabin Attendant SeatsCabin Management Systems (CMS) andIn-Flight Entertainment (IFE)Cargo Handling SystemsCrashworthy Troop SeatsCrew SeatsEnergetic DevicesEvacuation SystemsExterior Lighting SystemsField ServiceHarness and CableHigh Comfort Cabin Attendant SeatsInterior Lighting SystemsLinear Explosive ProductsLuxury Seats, Divans and TablesMechanical Conveyance SystemsMilitary Aircrew Escape SystemsPassenger Service UnitsPower Drive UnitsPropulsion SystemsSpecialty Seating SystemsSpace and Missile Products

24-7 AOG Service

UTC Aerospace Systems Customer Re-sponse Center (CRC)Phone: +1 877 808 7575 (Outside U.S.: +1 860 654 2500)Email: [email protected]


Damian LopezBusiness Development ManagerHolly Cottage21 College RideBagshot, Surrey GU19 5EWUKPhone: +44 (0) 1276 475440Fax: +44 (0) 1276 475428Mobile: +44 (0) 7884 266 405Email: [email protected]

Mike KerlsakeBusiness Development Manager, Americas, Evacuation Systems3420 South 7th StreetSuite 100Phoenix AZ 85040-1169 USAPhone: +1 602 243 2255Mobile: +1 480 650 2868Email: [email protected]

Broc YuskinBusiness Development Manager, Asia Pacific, Specialty Seating3420 South 7th StreetSuite 100Phoenix AZ 85040-1169 USAPhone: +1 602 243 2395Mobile: +1 480 436 9063Email: [email protected]

Mike WagnerDirector, Commercial Aftermarket, Interiors3420 South 7th StreetSuite 100Phoenix AZ 85040-1169 USAPhone: +1 602 232 4057Fax: +1 602 243 2313Email: [email protected]

Butch KohsSenior Manager, International Trade Compliance, Interiors3420 South 7th StreetSuite 100Phoenix AZ 85040-1169 USAPhone: +1 602 243 2221Fax: +1 602 323 8713Email: [email protected]

Bob MarcumBusiness Development, Military, Lighting Systems3445 South 5th StreetSuite 180Phoenix AZ 85040 USAPhone: +1 937 552 2396Fax: Not AvailableEmail: [email protected]

Doug NelsonBusiness Development Manager, Interiors, Propulsion Systems3530 Branscombe RoadP.O. Box KKFairfield CA 94533 USAPhone: +1 707 399 1871Fax: +1 707 422 3749Email: [email protected]

Jack M. ReedManager, Hurricane Mesa Test Facility, InteriorsOne Mesa RoadP.O. Box 1218 (Hurricane, UT 84737)Virgin UT 84779-7737 USAPhone: +1 435 635 9629Fax: +1 435 635 7345Mobile: +1 435 590 4826Email: [email protected] Paul CistoldiAM Program Manager, Evacuation Systems3414 South 5th StreetPhoenix AZ 85040-1169 USAPhone: +1 602 243 2234Mobile: +1 480 307 2348Email: [email protected]

Chuck ThompsonBusiness Development Manager, Helicopters, Interiors, Winslow Life Raft Company11700 Winslow DriveLake Suzy FL 34269-1902 USAPhone: +1 941 613 6666Fax: +1 941 613 6677Mobile: +1 941 807 3182Email: [email protected]

Robert SchultenProgram Manager Aftermarket, Lighting SystemsBertramstrasse 8D-59557 LippstadtGermanyPhone: +49 (0) 2941 7676 2506Fax: Not AvailableMobile: Not AvailableEmail: [email protected]


Stefan ZimmermannManaging Director/Chairman of the Board, Lighting SystemsBertramstrasse 8D-59557 LippstadtGermanyPhone: +49 (0) 2941 7676 8595Fax: Not AvailableMobile: Not AvailableEmail: [email protected]

Natascha SapegoBusiness Development, Emerging Markets and Rotorcraft, Lighting SystemsBertramstrasse 8D-59557 LippstadtGermanyPhone: +49 (0) 2941 7676 2831Fax: Not AvailableMobile: Not AvailableEmail: [email protected]

Rollie StahlhutAM Program Manager, Interiors, Cargo Systems2604 Highway 20 NorthJamestown ND 58401-9623 USAPhone: +1 701 253 7424Fax: +1 701 251 1046Mobile: +1 701 269 4013Email: [email protected]

Mike Van WingerdenTransformation Manager, Customer Service4115 Corporate Center DriveMonroe NC 28110-1313 USAPhone: +1 704 282 2535Fax: +1 704 290 5958Mobile: +1 980 328 3859Email: [email protected]

Jane VigilProgram Manager, Aftermarket Seating, Interiors, Specialty Seating Systems1275 North Newport RoadColorado Springs CO 80916-2779 USAPhone: +1 719 638 2152Fax: +1 719 323 8775Email: [email protected]

Rolf BroelemannBusiness Development, Boeing and Business Jets, Lighting SystemsBertramstrasse 8D-59557 LippstadtGermanyPhone: +49 (0) 2941 7676 2167Fax: Not AvailableEmail: [email protected]

Kevin CernyBusiness Development Manager, EMEA Region3420 South 7th StreetSuite 100Phoenix AZ 85040-1169 USAPhone: +1 602 232 4180Mobile: +1 602 321 6759Email: [email protected]

Craig OlinProgram Manager, Military Seating, Interiors, Specialty Seating Systems1275 North Newport RoadColorado Springs CO 80916-2779 USAPhone: +1 719 380 0020Fax: +1 719 323 8775Email: [email protected]

Joe KellySite Leader, VIP Seating, Interiors, Specialty Seating Systems701 Maple StreetPeshtigo WI 54157-1347 USAPhone: +1 715 582 4517Fax: +1 860 755 8056Email: [email protected]

Arvid FischerBusiness Development, Airbus, Lighting Systems1 NessprielD-21129 HamburgGermanyPhone: Not AvailableFax: +49 (0) 173 744 2584Email: [email protected]

Martin GuennewigBusiness Development COMAC and East Asia, MITAC, Lighting SystemsBertramstrasse 8D-59557 LippstadtGermanyPhone: +49 (0) 2941 7676 2165Fax: Not AvailableEmail: [email protected]

Benno HeissigBusiness Development, Military, Lighting SystemsBertramstrasse 8D-59557 LippstadtGermanyPhone: +49 (0) 2941 7676 8593Fax: Not AvailableEmail: [email protected]

Richard HerringBusiness Development, Bombardier, Lighting Systems5471 Royalmount AvenueMontreal H4P 1J3 QUCanadaPhone: +1 514 507 9665Fax: Not AvailableEmail: [email protected]

Trevor LindleyProduct Marketing Manager, Lighting SystemsMathisen WayColnbrookSlough, Berkshire SL3 0HBUKPhone: +44 (0) 1753 766 223Fax: Not AvailableMobile: Not AvailableEmail: [email protected]

Mark LipyeatProduct Marketing Manager, Lighting SystemsMathisen WayColnbrookSlough, Berkshire SL3 0HBUKPhone: +44 (0) 1753 766 245Fax: Not AvailableMobile: Not AvailableEmail: [email protected]


Martin SommerHead of Customer Service and Repair, Lighting SystemsBertramstrasse 8D-59557 Lippstadt GermanyPhone: +49 (0) 2941 7676 2848Fax: +49 (0) 2941 7676 4 2848Email: [email protected]

Ursula SchraderCustomer Service Representative, Airbus, Interiors, Lighting SystemsBertramstrasse 8D-59557 LippstadtGermanyPhone: +49 (0) 2941 7676 2152Fax: +49 (0) 2941 7676 8257Email: [email protected]


CUSTOMER CONTACTS

Mirko LoebusCustomer Service Representative, Boeing, Interiors, Lighting SystemsBertramstrasse 8D-59557 LippstadtGermanyPhone: +49 (0) 2941 7676 2543Fax: +49 (0) 2941 7676 8257Email: [email protected]

Irene Biecki-HoffCustomer Service Representative, Bombardier, Interiors, Lighting SystemsBertramstrasse 8D-59557 LippstadtGermanyPhone: +49 (0) 2941 7676 2990Fax: +49 (0) 2941 7676 8257Email: [email protected]

Stefanie FriedrichCustomer Service Representative, Military, Interiors, Lighting SystemsBertramstrasse 8D-59557 LippstadtGermanyPhone: +49 (0) 2941 7676 2954Fax: +49 (0) 2941 7676 8257Email: [email protected]

Alan T. KeneyCustomer Service Manager, Aircraft Systems, Monroe4115 Corporate Center DriveMonroe NC USAPhone: +1 704 282 2635Fax: +1 860 660 2112Mobile: Not AvailableEmail: [email protected]

David R. CliniteSenior Manager, Commercial Business Administration, Spare Administration, Lighting Systems4747 Harrison AvenueRockford IL 61125-7002 USAPhone: +1 815 226 5974Fax: +1 860 660 5124Mobile: Not AvailableEmail: [email protected]

Tammy SkinnerCoordinator/Group Leader, Customer Service4115 Corporate Center DriveMonroe NC 28110-1313 USAPhone: +1 704 282 2689Fax: Not AvailableMobile: Not AvailableEmail: [email protected]

Shalet CoelhoCustomer Service Representative, Dubai MRO CampusJebel Ali Free ZoneP.O. Box 17698DubaiUnited Arab EmiratesPhone: +971 (0) 4 810 1600Fax: +971 (0) 4 810 1692Email: [email protected]

David DrobnyCustomer Service Representative, Maintenance, Repair and Overhaul, Interiors, Specialty Seating Systems1275 North Newport RoadColorado Springs CO 80916-2779 USAPhone: +1 719 638 2230Email: [email protected]

Patricia EgrotCustomer Service Representative, Interiors, Paris Service Center11, rue de la Grande BorneF-77990 Le Mesnil AmelotFrancePhone: +33 (0) 1 64 02 67 67Fax: +33 (0) 1 64 02 60 61Email: [email protected]

Marjorie OmondiCustomer Service Representative, Dubai MRO CampusJebel Ali Free ZoneP.O. Box 17698DubaiUnited Arab EmiratesPhone: +971 (0) 4 810 1514Fax: +971 (0) 4 810 1692Email: [email protected]

Tina WangCustomer Service Supervisor, Xiamen MRO CampusGaoqi International Airport20 Dai Liao RoadXiamen, Fujian Province 361006People’s Republic of ChinaPhone: +86 (0) 592 570 7695Email: [email protected]

Kitty YangCustomer Service Supervisor, Xiamen MRO CampusGaoqi International Airport20 Dai Liao RoadXiamen, Fujian Province 361006People’s Republic of ChinaPhone: +86 (0) 592 570 7682Email: [email protected]

Cargo SystemsMaintenance, Repair and Overhaul (MRO)Gaoqi International AirportPhone: +1 701 253 7677Email: [email protected]

Field Service/ Technical Support

Mike BrooksManager, Field Service Network4747 Harrison AvenueP.O. Box 7002Rockford IL 61125-7002USAPhone: +1 815 966 8333Mobile: +1 779 208 0011Email: Not Available

Philippe BoquetField Support Manager, Europe, Middle East and Africa, Interiors, Paris Service Center11, rue de la Grande BorneF-77990 Le Mesnil AmelotFrancePhone: +33 (0) 1 64 02 67 67Fax: +33 (0) 1 64 02 60 61Email: [email protected]

Martin FunkeProduct Support Manager, Interiors, Lighting SystemsBertramstrasse 8D-59557 LippstadtGermanyPhone: +49 (0) 2941 7676 8888Fax: +49 (0) 2941 7676 8257Email: [email protected]

Gary NickersonProduct Support Manager, Interiors, Cargo Systems2604 Highway 20 NorthJamestown ND 58401-9623 USAPhone: +1 701 253 7555Fax: +1 701 253 7477Email: [email protected]


Cheryl StevensManager, Technical, Publications3414 South 5th StreetPhoenix AZ 85040-1169 USAPhone: +1 602 243 2307Mobile: +1 602 284 9485Email: [email protected]

Didier ThomasField Support Manager, Europe, Middle East and Africa, Interiors, Paris Service Center11, rue de la Grande BorneF-77990 Le Mesnil AmelotFrancePhone: +33 (0) 1 64 02 67 67Fax: +33 (0) 1 64 02 60 61Email: [email protected]

Steve McQueenField Support Representative, Interiors - Americas Region2604 Highway 20 NorthJamestown ND 58401-9623 USAPhone: +1 701 253 7604Mobile: +1 701 658 9088Email: [email protected]

Product Support

Martin FunkeProduct Support Manager, Interiors, Lighting SystemsBertramstrasse 8D-59557 LippstadtGermanyPhone: +49 (0) 2941 7676 8888Fax: +49 (0) 2941 7676 8257Email: [email protected]

Mareike KornekProduct Support Manager, Interiors, Lighting SystemsBertramstrasse 8D-59557 LippstadtGermanyPhone: +49 (0) 89 8956 5322Email: [email protected]

Jody LindboProduct Support Manager, Interiors, Cargo Systems3414 South Fifth StreetPhoenix AZ 85040 USAPhone: +1 602 243 2214Fax: Not AvailableEmail: [email protected]

Customer Technical Support, Interiors, Cargo SystemsPhone: Not AvailableEmail: [email protected]

Senior Management

Henry BrooksPresidentFour Coliseum Center2730 West Tyvola RoadCharlotte NC 28217-4578 USAPhone: +1 704 423 7000Email: [email protected]

Mike KeefeDirector, Interiors, Regional, Business Jet and Military3420 South 7th StreetSuite 100Phoenix AZ 85040-1169 USAPhone: +1 480 857 5701Fax: +1 602 243 2300Email: [email protected]

Mike WagnerDirector, Commercial Aftermarket, Interiors3420 South 7th StreetSuite 100Phoenix AZ 85040-1169 USAPhone: +1 602 232 4057Fax: +1 602 243 2313Email: [email protected]


Jeremy GoossensOperations Director, Interiors, Paris Service Center11, rue de la Grande BorneF-77990 Le Mesnil AmelotFrancePhone: +33 (0) 1 64 02 67 67Fax: +33 (0) 1 64 02 60 61Mobile: +33 (0) 6 11 59 15 55Email: [email protected]

Greg RayeBusiness Development Director, Customer Service, Monroe MRO Americas, Cargo and Lighting Systems4115 Corporate Center DriveMonroe NC 28110-1313 USAPhone: +1 704 282 2546Fax: +1 704 282 2581Mobile: +1 980 328 3269Email: [email protected]

Lyndsay LentineCustomer Representative Manager, Dubai MRO CampusJebel Ali Free ZoneP.O. Box 17698DubaiUnited Arab EmiratesPhone: +971 (0) 4 810 1519Fax: +971 (0) 4 810 1692Mobile: +971 (0) 566 868 594Email: [email protected]

Brian StegallOperations Manager, Interiors, Phoenix Service Center3405 South 5th StreetPhoenix AZ 85040-1169 USAPhone: +1 602 232 4152Fax: +1 602 232 4170Mobile: +1 623 202 3593Email: [email protected]

Daven TayOperations Manager, Asia Pacific MRO39 Changi North Crescent499642 SingaporePhone: +65 6580 5859Fax: +65 6543 0419Mobile: +65 9723 2007Email: [email protected]

Joe ZhuoOperations Manager, Customer Service, Xiamen MRO CampusGaoqi International Airport20 Dai Liao RoadXiamen, Fujian Province 361006People’s Republic of ChinaPhone: +86 (0) 592 570 7676Email: [email protected] Steve BorchertACE Master, Customer Service4115 Corporate Center DriveMonroe NC 28110-1313 USAPhone: Not AvailableFax: +1 860 622 3300Mobile: +1 954 257 9282Email: [email protected]


Warranty

Astrid MatuschekMRO Manager, Interiors, Lighting SystemsBertramstrasse 8D-59557 LippstadtGermanyPhone: +49 (0) 2941 7676 2801Fax: +49 (0) 2941 7676 8257Email: [email protected]

Mareike KornekProduct Support Manager, Interiors, Lighting SystemsBertramstrasse 8D-59557 LippstadtGermanyPhone: +49 (0) 89 8956 5322Fax: Not AvailableEmail: [email protected]

Tammy SkinnerCoordinator/Group Leader, Customer Service4115 Corporate Center DriveMonroe NC 28110-1313 USAPhone: +1 704 282 2689Fax: Not AvailableMobile: Not AvailableEmail: [email protected]

ISR Systems7 Technology Park DriveWestford MA 01886-3141 USA

Airborne Reconnaissance Cameras/ Sensors, High, Medium and Low Altitude, Digital and Film

Airborne Surveillance and Reconnaissance Systems

Autonomous Unmanned Air SystemsAPDsAttitude SystemsAutopilot Flight Management SystemsAvalanche PhotodiodesCamerasChemical/Biological Agent DetectionChemical Detection Scanner ModulesData Links and Ground StationsDual Spectral Band SensorsElectro-Optical Products and Systems for

Critical Military MissionsElectro-Optical Products and Systems for

Military and Commercial Space MissionsFlight Management SystemsFocal Plane ArraysImage FusionImagersImaging SystemsImage Reference LibraryInertial Measurement SensorsIntegrated Product Support: Field Service

Engineers; Technical Manuals; Training and Test Equipment

Intelligence Exploitation SystemsIndium Gallium ArsenideInGaAsLaser Warning SystemsLinear ArraysMissile and Launch VehiclesMultispectral Imaging (MSI) SensorsNear-InfraredNight VisionNIROptical ProductsPayloads and Payload SubsystemsPersistent Surveillance Sensors, Wide AreaPhotodetectorsPower Generation, Management and

DistributionPrecision OpticsProcessing, Exploitation and DisseminationSatellite and Launch Vehicle ElectronicsSensing and DetectionShortwave Infrared (SWIR)

Spacecraft Avionics, Sensors and ActuatorsSpacecraft Bus ComponentsSpecial-Purpose Developments to Support

Critical Military and Commercial Space Missions

Stabilized Camera SystemsStabilized Imaging MicrogimbalsSWaP Shortwave Infrared Camera for

Unmanned VehiclesTactical Reconnaissance SensorsTeraHertz SpectrometersThermal ControlThrust Vector Control


Charles D. CoxDirector, Special Programs100 Wooster Heights RoadDanbury CT 06810-7589 USAPhone: +1 203 796 7023Fax: +1 203 797 5114Email: [email protected]

Julie HeinnemanMarketing Support Manager, ISR Systems (Cloud Cap Technology and Sensors Unlimited) 205 Wasco LoopSuite 202Hood River OR 97031-1270 USAPhone: +1 541 387 2120, ext. 248Email: [email protected]

CUSTOMER CONTACTS


Julie MearsMarketing Communications Manager Malvern Hills Science ParkGeraldine RoadMalvern, Worcester WR14 3SZUKPhone: +44 (0) 1684 899777Email: [email protected]

Larry CassidyAttitude Sensing Systems100 Wooster Heights RoadDanbury CT 06810-7589 USAPhone: +1 203 797 2314Email: [email protected]

Robert JonesPRN Sales and Marketing, ISR Systems (Sensors Unlimited)330 Carter RoadSuite 100Princeton NJ 08540-5914 USAPhone: +1 609 333 8377Fax: +1 609 333 8100Email: [email protected]

Martha NicolDirector, Business Development7 Technology Park DriveWestford, MA 01886-3141 USAPhone: +1 978 490 2290Email: [email protected]

Larry MaverInternational Airborne Reconnaissance7 Technology Park DriveWestford MA 01886-3141 USAPhone: +1 978 490 2159Fax: +1 978 490 2806Mobile: +1 339 927 2310Email: [email protected]


Karen JeffersMarketing Communications Specialist330 Carter RoadSuite 100Princeton NJ 08540-5914 USAPhone: +1 609 333 8208Fax: +1 609 333 8100Email: [email protected]

Senior Management

Thomas BergeronPresident7 Technology Park DriveWestford MA 01886-3141 USAPhone: +1 978 490 2129Fax: +1 978 490 2808Email: [email protected]

Andreas NonnenmacherSenior Vice President100 Wooster Heights RoadDanbury CT 06810-7589 USAPhone: +1 203 797 5248Fax: +1 203 797 5114Email: [email protected]

Kevin RafteryVice President and General Manager7 Technology Park Drive Westford MA 01886-3141 USAPhone: +1 978 490 2182Fax: +1 978 490 2809Email: [email protected]

Al AllardVice President and General Manager, ISR Systems (Sensors Unlimited)330 Carter RoadSuite 100Princeton NJ 08540-5914 USAPhone: +1 609 333 8236Fax: +1 6609 333 8100Email: [email protected]

Dave ImbrognoDirector, Defense Systems100 Wooster Heights RoadDanbury CT 06810-7589 USAPhone: +1 203 797 6323Fax: +1 203 797 5114Email: [email protected]

Leslie DoodyDirector, Finance7 Technology Park DriveWestford, MA 01886-3141 USAPhone: +1 978 490 2290Email: [email protected]

Jim PawsonManaging DirectorMalvern Hills Science ParkGeraldine RoadMalvern, Worcester WR14 3SZUKPhone: +44 (0) 1684 899779Email: [email protected]


Dr. Richard WilemanInternational Business Development DirectorMalvern Hills Science ParkGeraldine RoadMalvern, Worcester WR14 3SZUKPhone: +44 (0) 1684 899797Email: [email protected]


Dave ImbrognoDirector, Precision Engagement Systems100 Wooster Heights RoadDanbury CT 06810-7589 USAPhone: +1 203 797 6323Fax: +1 203 797 5114Email: [email protected]

Warranty

Dave ImbrognoDirector, Defense Systems100 Wooster Heights RoadDanbury CT 06810-7589 USAPhone: +1 203 797 6323Fax: +1 203 797 5114Email: [email protected]

Lawrence NymanQC Manager330 Carter RoadSuite 100Princeton NJ 08540-5914 USAPhone: +1 609 333 8371Mobile: +1 609 213 7167Email: [email protected]

Landing Gear 6225 Oak Tree BoulevardIndependence OH 44131-2509 USA

Field ServiceLanding Systems

24-7 AOG Service



Selin GokceokanSenior Program Manager, Landing Gear Services5415 North Service RoadBurlington L7L 5H7 ONCanadaPhone: +1 905 319 3006, ext. 6224Fax: +1 905 319 2249Email: [email protected]

Mike HartValue Stream Manager, CRJ, Aftermarket Landing Gear1400 South Service Road, WestOakville L6L 5Y7 ONCanadaPhone: +1 905 469 2773Fax: +1 905 825 6320Email: [email protected]

Raman MalikValue Stream Manager, A380 and Gulfstream, Aftermarket Landing Gear1400 South Service Road, WestOakville L6L 5Y7 ONCanadaPhone: +1 905 469 7959Fax: +1 905 825 6320Email: [email protected]

Theo MakriyannisValue Stream Manager, Q400, Aftermarket Landing Gear1400 South Service Road, WestOakville L6L 5Y7 ONCanadaPhone: +1 905 825 7889Fax: +1 905 825 6320Email: [email protected]

Simon StewartValue Stream Manager, Boeing, Aftermarket Landing Gear1400 South Service Road, WestOakville L6L 5Y7 ONCanadaPhone: +1 905 469 2798Fax: +1 905 825 6320Email: [email protected]


Michel BabinDirector, Technical Services Aftermarket, Landing Systems1400 South Service Road, WestOakville L6L 5Y7 ONCanadaPhone: +1 905 825 6326Fax: +1 905 825 6326Mobile: +1 905 407 1012Email: [email protected]

Senior Management

Jim WhartonPresident, Landing Systems101 Waco StTroy, OH 45373-0340 USAPhone: +1 937 440 2182Email: [email protected]

CUSTOMER CONTACTS


Richard JonesDirector, Boeing Programs, Landing Systems101 Waco StreetP.O. Box 340Troy, OH 45373-3872 USAPhone: +1 973 440 3364Fax: +1 973 440 5399Email: [email protected]

Frank KarakasGeneral Manager, Airbus Landing Systems1400 South Service Road, WestOakville L6L 5Y7 ONCanadaPhone: +1 905 825 1572Fax: +1 905 825 1583Email: [email protected]

Matt MaurerGeneral Manager, Military Programs, Landing Systems101 Waco StreetTroy, OH 45373-0340 USAPhone: +1 937 440 3332Fax: +1 817 808 6022Email: [email protected]


Adam PayneSite Director, Landing Gear Services5415 North Service RoadBurlington L7L 5H7 ONCanadaPhone: +1 905 592 6239Fax: +1 905 319 2249Email: [email protected]


Bob CorbeilDirector, Landing Gear Spares and MRO, Material Planning1400 South Service Road, WestOakville L6L 5Y7 ONCanadaPhone: +1 905 465 4588Fax: +1 905 825 6320Email: [email protected]

John RyanManager, Military Aftermarket, Landing Gear6225 Oak Tree BoulevardIndependence OH 44131-2509 USAPhone: +1 216 429 4179Fax: +1 216 429 4800Email: [email protected]

Warranty

Warranty, Contracts and PricingPhone: Not AvailableEmail: [email protected]

Lindsay GaultWarranty Administrator, A380/Boeing, Landing Gear1400 South Service Road, WestOakville L6L 5Y7 ONCanadaPhone: +1 905 465 4584Fax: +1 905 825 6320Email: [email protected]

Sherrie McKaySenior Warranty Administrator, Regional, Landing Gear1400 South Service Road, WestOakville L6L 5Y7 ONCanadaPhone: +1 905 465 4108Fax: +1 905 825 6320Email: [email protected]

Propeller Systems Avenue RatierB.P. No. 2F-46101 Figeac CedexFrance

Cabin EquipmentCockpit ControlsPropellerTrimmable Horizontal Stabilizer Actuator

Systems

24-7 AOG Service



Francois GaianiCommercial and Contracts Director, Propellers, Cabin Equipment, Cockpit Controls, THSAAvenue RatierB.P. No. 2F-46101 Figeac CedexFrancePhone: +33 (0) 5 65 50 50 63Fax: +33 (0) 5 65 34 23 63Email: [email protected]

Nicolas LerissonAftermarket DirectorAvenue RatierB.P. No. 2F-46101 Figeac CedexFrancePhone: +33 (0) 5 65 50 50 12Fax: +33 (0) 5 65 34 51 51Email: [email protected]



Gilles TremouletBusiness Development, Customer Support Propellers, Cabin Equipment, Cockpit Controls, THSAAvenue RatierB.P. No. 2F-46101 Figeac CedexFrancePhone: +33 (0) 5 65 50 50 51Fax: +33 (0) 5 65 34 51 15Email: [email protected]


Corinne DaydeTechnical Support Manager, Propellers, Cabin Equipment, Cockpit Controls, THSAAvenue RatierB.P. No. 2F-46101 Figeac CedexFrancePhone: +33 (0) 5 65 50 51 28Fax: +33 (0) 5 65 34 51 15Email: [email protected]


Francois MestreMRO Operation Manager, Propellers, Cabin Equipment, Cockpit Controls, THSAAvenue RatierB.P. No. 2F-46101 Figeac CedexFrancePhone: +33 (0) 5 65 50 52 82Fax: +33 (0) 5 65 50 04 02Email: [email protected]

David RavelloRepair Business Sales Manager , Propellers, Cabin Equipment, Cockpit Controls, THSA Avenue RatierB.P. No. 2F-46101 Figeac CedexFrancePhone: +33 (0) 5 65 50 52 66Fax: +33 (0) 5 65 34 51 15Email: [email protected]


Stephanie ManiavalSpare Manager, Propellers, Cabin Equipment, Cockpit Controls, THSAAvenue RatierB.P. No. 2F-46101 Figeac CedexFrancePhone: +33 (0) 5 65 50 50 14Fax: +33 (0) 5 65 34 51 15Email: [email protected]

Spares Ordering, PricingAvenue RatierB.P. No. 2 F-46101 Figeac CedexFrancePhone: +33 (0) 5 65 50 50 14Fax: +33 (0) 5 65 34 51 15Email: [email protected]

Warranty

Florian FajouWarranty Administrator, Propellers, Cabin Equipment, Cockpit Controls, THSAAvenue RatierB.P. No. 2F-46101 Figeac CedexFrancePhone: +33 (0) 5 65 50 59 70Fax: +33 (0) 5 65 34 51 15Email: [email protected]

Sensors and Integrated Systems 14300 Judicial RoadBurnsvilleMN 55306-4898 USA

Air Data Sensors and Sensing SystemsAircraft Data Management Angle of Attack and Stall Warning SystemsAvionicsCargo WinchesDe-Icing and Ice Protection SystemsElectro-Mechanical Actuation SystemsElectronic Flight BagsEngine Sensors and Sensing SuitesFire Detection and Protection SystemsFuel Measurement and Management

SystemsGuidance Navigation and Control SystemsHealth and Usage Management Systems

(HUMS) Micro-Electro-Mechanical Systems

(MEMS)Potable Water SystemsProximity Sensing SystemsRate Gyros and Inertial SensorsRescue HoistsSmartProbe (R) Air Data SystemsSmoke Detection SystemsSpecialty Composites and HeatersTemperature SensorsVideo Security and Surveillance SystemsWindshield Wiper Systems

24-7 AOG Service



Sensors and Integrated Systems (US)250 Knotter DriveCheshire CT 06410-1137 USAPhone: +1 203 205 3500Fax: +1 203 205 6912Email: [email protected]

CUSTOMER CONTACTS


Sensors and Integrated Systems (UK)Clittaford RoadSouthwayPlymouth, Devon PL6 6DEUKPhone: +44 (0) 1752 695695Email: [email protected]

Michael Weber(Acting) Vice President and General Manager, Global Customer Management, Commercial, Military, Rotorcraft and Engine OEM and Aftermarket Business, ChinaLochhamerstrasse 13D-82152 MartinsriedGermanyPhone: +49 (0) 89 8956 5310Fax: +49 (0) 89 8956 5340Mobile: +49 (0) 151 43900048Email: [email protected]

Daniel EckertDirector, Global Customer Management, Commercial, Military, Rotorcraft and EngineAftermarket Business, Europe, Middle East, Africa, CIS and IndiaLochhamerstrasse 13D-82152 MartinsriedGermanyPhone: +49 (0) 89 8956 5316Fax: +49 (0) 89 8956 5340Mobile: +49 (0) 175 5707386Email: [email protected]

Bernd EwersDirector, Global Customer Management, Commercial, Military, Rotorcraft, Engine, RBGA and Integrators OEM Business, Europe, Middle East, Africa, CIS and India22, Chemin de la CrabeF-31027 ToulouseFrancePhone: +33 (0) 561 305 814Fax: +33 (0) 561 305 810Mobile: +33 (0) 689 953 233Email: [email protected]

Wee Beng KohDirector, Global Customer Management, Commercial, Military, Rotorcraft, OEM, Aftermarket BusinessArea (ex. China)41, Changi North Crescent499638 SingaporePhone: +65 6580 6586Fax: +65 6546 3040Mobile: +65 981 65758Email: [email protected]

Bruce SeitzDirector, Global Customer Management, Commercial, Military, Rotorcraft, Engine, RBGA and Integrators OEM and Aftermarket Business, The Americas and Australia14457 Old Creek RoadSan Diego CA 92131 USAPhone: +1 858 774 1382Mobile: +1 858 774 1382Email: [email protected]


Ben WeimertCommercial/Regional Customer Support, Aftermarket Customer Support, Minnesota14300 Judicial RoadBurnsville MN 55306-4898 USAPhone: +1 952 892 8354Fax: +1 952 892 4949Email: [email protected]

Dave BakerSenior Representative, Customer Service, Aftermarket Customer Support, California2727 East Imperial HighwayBrea CA 92821-6713 USAPhone: +1 714 984 1510Fax: +1 714 984 1675Email: [email protected]

Michaela DillonCommercial/Regional Customer Support, Aftermarket Customer Support and Military Programs, Vermont100 Panton RoadVergennes VT 05491-1008 USAPhone: +1 802 877 4422Fax: +1 802 877 4114Email: [email protected]

Cathy NoorlunMilitary Customer Support, Aftermarket Customer Support, Military Programs, Minnesota14300 Judicial RoadBurnsville MN 55306-4898 USAPhone: +1 651 681 5853Fax: +1 952 892 4949Email: [email protected]

Lindsey PepperineAftermarket Military Customer Support, Military Programs, Vermont100 Panton RoadVergennes VT 05491-1008 USAPhone: +1 802 877 4553Fax: +1 802 877 4114Email: [email protected]

Angela PutnamAftermarket Military Customer Support, Military Programs, Vermont100 Panton RoadVergennes VT 05491-1008 USAPhone: +1 802 877 4577Fax: +1 802 877 4114Email: [email protected]

Bernie McDonaldMilitary Customer Support14300 Judicial RoadBurnsville MN 55306-4898 USAPhone: +1 952 892 4243Fax: +1 952 892 4949Email: [email protected]

Jessica StillionMilitary Customer Support, Ohio1555 Corporate Woods ParkwayUniontown OH 44685-8799 USAPhone: +1 330 374 2306Email: [email protected]


John NewmanField Service Engineer, Southern US, Central and Southern South AmericaCorinth TX 76210 USAPhone: +1 940 497 8258Fax: +1 940 497 8258Email: [email protected]

Raphael ChambonField Service Engineer, EMEA and India22, Chemin de la CrabeB.P. 53223F-31027 Toulouse Cedex 3FrancePhone: +33 (0) 5 61 30 5931Email: [email protected]


Anthony GangeField SupportJacksonville FL 32259 USAPhone: +1 904 477 4441Fax: +1 904 287 7808Email: [email protected]

Andy GocherField Service Engineer, Rotorcraft, EuropeBridgend CF35 5LNUKPhone: +44 (0) 1656 863587Email: [email protected]

Product Support

Dave BaldwinDirector, Product Support100 Panton RoadVergennes VT 05491-1008 USAPhone: +1 802 877 4503Fax: +1 802 877 4113Email: [email protected]

Greg CurlerProduct Support Engineer100 Panton RoadVergennes VT 05491-1008 USAPhone: +1 802 877 4152Fax: +1 802 877 4114Email: [email protected]

Russ CynewskiProduct Support Engineer100 Panton RoadVergennes VT 05491-1008 USAPhone: +1 802 877 4812Fax: +1 802 877 4114Email: [email protected]

Steve DonleyProduct Support Engineer100 Panton RoadVergennes VT 05491-1008 USAPhone: +1 802 877 4605Fax: +1 802 877 4114Email: [email protected]

Jerry HansardProduct Support Engineer1555 Corporate Woods ParkwayUniontown OH 44685-8799 USAPhone: +1 330 374 3708Email: [email protected]

Molly StibanerProduct Support Engineer1555 Corporate Woods ParkwayUniontown OH 44685-8799 USAPhone: +1 330 374 3496Email: [email protected]

Rob HumbleCustomer Support Engineer2727 East Imperial HighwayBrea CA 92821-6713 USAPhone: +1 714 984 1590Email: [email protected]

Tim SchreinerProduct Support Engineer14300 Judicial RoadBurnsville MN 55306-4898 USAPhone: +1 952 892 4303Email: [email protected]

Shawn TenneyProduct Support Engineer100 Panton RoadVergennes VT 05491-1008 USAPhone: +1 802 877 4782Fax: +1 802 877 4114Email: [email protected]

Tomomi UedaTeam Leader, Product Support Engineering100 Panton RoadVergennes VT 05491-1008 USAPhone: +1 802 877 4506Fax: +1 802 877 4114Email: [email protected]

Quinn MoynihanProduct Support14300 Judicial RoadBurnsville MN 55306-4898 USAPhone: +1 952 892 4904Email: [email protected]

Doug DetischTechnical Publications14300 Judicial RoadBurnsville MN 55306-4898 USAPhone: +1 952 892 4861Email: [email protected]

Senior Management

Justin KeppyPresident14300 Judicial RoadBurnsville MN 55306-4898 USAPhone: +1 952 892 8118Fax: +1 952 892 4800Email: [email protected]


David SchermerManager, Installation and Maintenance Center6032 West Airport DriveP.O. Box 267 (Green, OH 44232)North Canton OH 44720-1448 USAPhone: +1 330 784 5477Fax: +1 330 494 4228Email: [email protected]

Duane StineManager, Service Center, Sensors and Inte-grated Systems, Minnesota14300 Judicial RoadBurnsville MN 55306-4898 USAPhone: +1 952 892 8318Fax: +1 952 892 4848Email: [email protected]

Joseph BeaudoinManager, Service Center, Sensors and Integrated Systems, Vermont100 Panton RoadVergennes VT 05491-1008 USAPhone: +1 802 877 4941Fax: +1 802 877 4114Email: [email protected]


Miechelle TerranovaIATA II and IATA III Manager, Commercial Spares Administration4747 Harrison AvenueRockford IL 61125-7002 USAPhone: +1 815 226 6707Fax: +1 860 660 6065Email: [email protected]

CUSTOMER CONTACTS


Cindy SchulzIATA I Manager, Commercial Spares Administration4747 Harrison AvenueRockford IL 61125-7002 USAPhone: +1 815 226 6899Fax: +1 860 660 6067Email: [email protected]

Space Systems100 Wooster Heights RoadDanbury, CT 06810-7589

ActuationAir Independent Fuel Cell PowerAtmosphere MonitoringChemical/Biological Agent Detection

(Maritime)Crewed SystemsEnvironmental Control and Life Support

(Maritime and Space)Extravehicular Mobility Unit (Space Suit)Fire Detection and SuppressionFlight SoftwareLaunch VehiclesPEM Fuel Cell PowerPower Generation, Management and

DistributionSensing and Detection Systems

(Maritime and Space)Space and Defense SystemsThermal ControlThrust Vector ControlUniversal Waste Management System


Gary AdamsonAdvanced TechnologiesOne Hamilton RoadWindsor Locks CT 06096-1000 USAPhone: +1 860 654 2646Email: [email protected]

Roy ButlerMilitary Vehicles & Proprietary ProgramsOne Hamilton RoadWindsor Locks CT 06096-1000 USAPhone: +1 860 654 4529Mobile: +1 860 306 0721Email: [email protected]

Bill DeuerlingPower Management4747 Harrison AvenueP.O. Box 7002Rockford IL 61125-7002 USAPhone: +1 815 394 3566Mobile: +1 815 985 3931Email: [email protected]

Bill EarnestOil and Gas18054 Saturn LaneSuite 400Houston TX 77058-3536 USAPhone: +1 281 333 8767Mobile: +1 281 217 3844Email: [email protected]

Carl NunziatoMaritime SystemsOne Hamilton RoadWindsor Locks CT 06096-1000 USAPhone: +1 860 654 9886Mobile: +1 860 508 4247Email: [email protected]

Bill KeenanSpace Launch Systems4747 Harrison AvenueP.O. Box 7002Rockford IL 61125-7002 USAPhone: +1 815 226 6329Mobile: +1 815 904 4219Email: [email protected]

Tim NaletteECLSS (Environmental Controls and Life Support Systems) Advanced TechnologiesOne Hamilton RoadWindsor Locks CT 06096-1000 USAPhone: +1 860 654 2403Email: [email protected]

Eric NewmanMissile and Launch Vehicles555 Discovery DriveHuntsville AL 35806 USAPhone: +1 256 922 2584Mobile: +1 281 222 8668Email: [email protected]

Darren SamplatskyHuman Space/ECLSS (Environmental Controls and Life Support Systems) Advanced Technologies Business Development One Hamilton RoadWindsor Locks CT 06096-1000 USAPhone: +1 860 654 3112Email: [email protected]

Mark LantzakisMaritime SystemsOne Hamilton RoadWindsor Locks CT 06096-1000 USAPhone: +1 860 654 3303Mobile: +1 860 306 7930Email: [email protected]


Peggy GuirgisGeneral Manager, Space and DefenseOne Hamilton RoadWindsor Locks CT 06096-1000 USAPhone: +1 860 654 4596Mobile: +1 713 483 4507Email: [email protected]

Vladimir JovanovicGeneral Manager, Space and Defense4747 Harrison AvenueP.O. Box 7002Rockford IL 61125-7002 USAPhone: +1 815 226 3207Email: [email protected]

John RussoGeneral Manager, Space and Defense2771 North Garey AvenuePomona CA 91767-1809 USAPhone: +1 281 333 8793Mobile: +1 281 853 4297Email: [email protected]

Mary Ann GrantGeneral Manager, Space and Defense18054 Saturn LaneSuite 400Houston TX 77058-3536 USAPhone: +1 281 333 8708Mobile: +1 281 908 9387Email: [email protected]


John RussoGeneral Manager, Space and Defense18054 Saturn LaneSuite 400Houston TX 77058-3536 USAPhone: +1 281 333 8793Mobile: +1 281 853 4297Email: [email protected]

Wheels and BrakesCommercial, Regional, Business and Military101 Waco StreetP.O. Box 340Troy OH 45373-3872 USA

Brake Control SystemsCarbon Braking SystemsHigh Temperature Composites

24-7 AOG Service



Jeff AtkinsonDirector, Military Programs101 Waco StreetP.O. Box 340Troy OH 45373-3872 USAPhone: +1 937 440 3221Fax: +1 937 440 3831Email: [email protected]

Shawn McChesneyDirector, Airline Sales, Europe, Middle East, Africa and India101 Waco StreetP.O. Box 340Troy OH 45373-3872 USAPhone: +1 937 440 2411Fax: +1 937 440 5307Email: [email protected]

Mark EckertDirector, Regional Programs101 Waco StreetP.O. Box 340Troy OH 45373-3872 USAPhone: +1 937 440 2354Email: [email protected]

Matt SchreinerDirector, Boeing Programs101 Waco StreetP.O. Box 340Troy OH 45373-3872 USAPhone: +1 937 440-3241Email: [email protected]

Marcia Evers Director, Airline Sales, Americas101 Waco StreetP.O. Box 340Troy OH 45373-3872 USAPhone: +1 937 440 2256Fax: +1 937 440 3631Email: [email protected]

Jay SpencerDirector, Airline Sales, Asia Pacific101 Waco StreetP.O. Box 340Troy OH 45373-3872 USAPhone: +1 937 440 0100Fax: +1 937 440 3854Email: [email protected]

Richard ZitaDirector, Business Programs1400 South Service Road, WestOakville, ON L6L 5Y7 CANADAPhone: +1 905 825 1518Email: [email protected]


Customer ServicePhone: Not AvailableEmail: [email protected]

Steve CampbellManager, Sustaining and Customer Support Engineering 101 Waco StreetP.O. Box 340Troy OH 45373-3872 USAPhone: +1 937 440 2168Fax: +1 937 440 3344Email: [email protected]

Ted BouchierManager, Field Service Engineering1400 South Service Road, WestOakville ON L6L 5Y7 CANADAPhone: +1 905 825 1537Email: [email protected]

Shelly DavisManager, Customer Service101 Waco StreetP.O. Box 340Troy OH 45373-3872 USAPhone: +1 937 440 2147Email: [email protected]

Product Support

Tony YannielliMilitary Product Support Engineer101 Waco StreetP.O. Box 340Troy OH 45373-3872 USAPhone: +1 937 440 3214Email: [email protected]

Tony BakerProduct SupportBoundary Point Boundary WayHemel Hempstead, Hertfordshire HP2 7SU UKPhone: +44 1442 430740Fax: +44 1442 430756Email: [email protected]

CUSTOMER CONTACTS


Ben EeProduct Support41 Changi North Crescent499638 SingaporePhone: +65 6580 6239Fax: +65 6546 3040Email: [email protected]

Rene VillanuevaProduct SupportOriente 182 #300Col Moctezuma, 2a. Secc15530 Mexico City, D.F.MexicoPhone: +52 (0) 55 5785 2682Fax: +52 (0) 55 5785 2682Email: [email protected]

Adrian LeeProduct SupportJapan Airlines Maintenance-Kiso BuildingRoom 737, 7th Floor1-6-3- Haneda AirportOta-ku, Tokyo 144-0041JapanPhone: +81 (0) 90 9100 1056Fax: +860 353 4187Mobile: +81 (0) 90 9100 1056Email: [email protected]

Lawrence YikProduct SupportUnit 6-7, 1/F, World Trade Square21 On Lok Mun StreetFanling, New Territories, Hong KongPhone: Not AvailableMobile: +852 6122 9714Fax: +852 2683 0163Email: [email protected]

Senior Management

Jim WhartonPresident101 Waco StreetP.O. Box 340 Troy OH 45373-3872 USAPhone: +1 937 440 2182Fax: +1 937 440 2492Email: [email protected]

Ernie D'AmicoGeneral Manager, MRO and Service101 Waco StreetP.O. Box 340Troy OH 45373-3872 USAPhone: +1 937 440 2205Fax: +1 937 440 3250Email: [email protected]

Cory MayGeneral Manager, Airline Sales101 Waco StreetP.O. Box 340Troy OH 45373-3872 USAPhone: +1 937 440 2396Email: [email protected]

Richard JonesGeneral Manager, Boeing Programs, Landing Systems101 Waco StreetP.O. Box 340Troy OH 45373-3872 USAPhone: +1 937 440 3364Fax: +1 937-440-5399Email: [email protected]


Hosrow BordbarService Center Site Leader9920 Freeman AvenueSanta Fe Springs CA 90670-3421 USAPhone: +1 562 944 4441Fax: +1 562 944 7902Mobile: +1 949 275 6141Email: [email protected]

Howard EnglishService Center Site LeaderBoundary Point Boundary WayHemel Hempstead, Hertfordshire HP2 7SU UKPhone: +44 1442 430740Fax: +44 1442 430756Email: [email protected]

Joe KhouryService Center Site LeaderWetherill Service Center29C Davis RoadWetherill Park NSW 2164 AustraliaPhone: +61 (0) 2 9723 2100Fax: +61 (0) 2 8781 0801Email: [email protected]

Joe NorsworthyService Center Site Leader7100 Intermodal DriveSuite GLouisville KY 40258-2882 USAPhone: +1 502 995 3353Fax: +1 502 995 3167Mobile: +1 502 718 1876Email: [email protected]

Joe NorsworthyService Center Site Leader7016 Pueblo StreetSuite BWichita KS 67209-2937 USAPhone: +1 316 943 4280Fax: +1 316 943 2848Mobile: +1 502 718 1876Email: [email protected] Tony TsangService Center Site Leader1st Floor, 80 Chun ChoiTseung Kwan O Industrial EstateTseung Kwan OSai Kung District, New TerritoriesHong KongPeople's Republic of ChinaPhone: +852 (0) 2682 9293Fax: +852 (0) 2683 0163Email: [email protected]

Warranty

Doug ChitwoodManager, Product Services101 Waco StreetP.O. Box 340Troy OH 45373-3872 USAPhone: +1 937 440 3216Fax: +1 937 440 3253Email: [email protected]

CAGE CODE REFERENCE

Table of Contents

Actuation Systems ...........................................................29

Aerostructures .................................................................29

Engineered Polymer Products ...................................29

Air Management Systems ...............................................29

Customer Service ............................................................29

Engine Components ........................................................30

Engine Control Services ..................................................31

Interiors ............................................................................31

ISR Systems ....................................................................31

Landing Gear ..................................................................32

Propeller Systems ...........................................................32

Sensors and Integrated Systems .....................................32

Space Systems ................................................................33

Wheels and Brakes .........................................................33

Any change requests to this document should be forwarded to: [email protected]

29C AG E C O D E R E F E R E N C E

Actuation Systems

Cage Code: K0377Cage Code: K0642Facility Site: WolverhamptonLocation: West Midlands, UKPhone: +44 9 (0) 1902 624644

Cage Code: FA3T1Facility Site: St. Ouen l’AumoneLocation: Paris, FrancePhone: +33 (0) 1 34 32 63 00

Cage Code: F1688Facility Site: VernonLocation: Saint-Marcel, FrancePhone: +33 (0) 2 32 64 70 00

Cage Code: A0076Facility Site: Torino, Brugherio and LusernaLocation: Italy

Cage Code: K0659Facility Site: ClaverhamLocation: Bristol, Claverham UKPhone: +44 1934 839331Email: [email protected]

Cage Code: 99167Facility Site: RockfordLocation: Rockford, IL USAOffice Hours: 7:30 AM - 4:30 PM Central Time Zone (GMT - 06:00)Website: www.myhs.com Phone: +1 815 226 6481Fax: +1 815 226 2624SITA: HVNHT7X

Aerostructures

Cage Code: 51563Facility Site: AerostructuresLocation: Chula Vista, CA USAOffice Hours: 24/7/365Website: www.parts.asg.goodrich.com Phone: +1 619 691 2006 +1 619 691 2089 (24/7 AOG Support)Fax: +1 619 691 6195Email: [email protected]: SANRHCR

Cage Code: 51563 Facility Site: MilitaryContact: John TorelliPhone: +1 619 691 2107Email: [email protected]

Cage Code: 5D386 Facility Site: AerostructuresContact: Jan MessinaPhone: +1 619 691 2144Email: [email protected]

Engineered Polymer ProductsCage Code: OBBK9Facility Site: Engineered Polymer ProductsLocation: Jacksonville, FL USA

Air Management Systems

Cage Code: 73030 (Military)Location: Windsor Locks, CT USAContact: Elaine JonesPhone: +1 860 654 3321Email: [email protected]

Nord-MicroCage Code: C0002Location: Frankfurt, GermanyOffice Hours: 7:00 AM - 5:00 PM Central European Time Zone (GMT + 01:00)Website: www.nord-micro.de Phone: +49 6109 303 435 or 230 or 229Fax: +49 6109 303 641Email: [email protected] SITA: FRANOCR

Customer Service

Cage Code: 3TAH8Facility Site: Monroe (Repair)Location: Monroe, NC USAPhone: +1 704 282 2546

Cage Code: 4PCY6Facility Site: Monroe (Spares)Location: Monroe, NC USA

Cage Code: Z1170Facility Site: SydneyLocation: Sydney, AustraliaPhone: +61 (0) 2 9315 3700

Cage Code: FAUX2Facility Site: ParisLocation: Paris, FrancePhone: +33 (0) 1 64 02 67 67

CAGE CODE REFERENCE


Cage Code: FAOD3Facility Site: Dijon Repair Station SASLocation: Dijon, FrancePhone: +33 (0) 3 80 38 35 60Email: [email protected]

Cage Code: HOC11Facility: Maastricht Repair StationLocation: Maastricht, The NetherlandsPhone: +31 (0) 43 358 8893Email: [email protected]

Cage Code: SCA12Facility Site: XiamenLocation: Xiamen, People’s Republic of ChinaPhone: +86 (0) 59 2573 0089

Cage Code: QB396Facility Site: SingaporeLocation: SingaporePhone: +65 6545 9975

Cage Code: U1603Facility Site: Marston Aerospace LimitedLocation: Wolverhampton, UKPhone: +44 (0) 190 257 2704Email: [email protected]

Cage Code: S9859Facility Site: Shannon Repair StationLocation: Clare, IrelandPhone: +353 (0) 61 707 141Email: [email protected]

Cage Code: SCG62Facility Site: DubaiLocation: Dubai, United Arab EmiratesPhone: +971 (0) 4 810 1500

Cage Code: K0131Facility Site: ShirleyLocation: Solihull, UK

Cage Code: 1VJX1Facility Site: Miramar Repair StationLocation: Hollywood, FL USAPhone: +1 815 226 6949Email: [email protected]

Cage Code: OCAM5Facility Site: Phoenix Repair StationLocation: Phoenix, AZ USAPhone: +1 602 462 2636Email: [email protected]

Cage Code: 0VUU6Facility Site: Puerto RicoLocation: Santa Isabel, Puerto RicoPhone: +1 787 845 4343Email: [email protected]

Cage Code: QB470Facility Site: Fuel Accessory Service Technology (FAST)Location: SingaporePhone: +65 654 613 50Email: [email protected]

Cage Code: QB353Facility Site: Pacific Aerospace (Pte) Ltd.Location: SingaporePhone: +65 6249 6559Email: [email protected]

Cage Code: Y0206Facility: Malaysia Repair CentreLocation: Selangor, MalaysiaPhone: +60 (0) 3 3344 3000Email: [email protected]

Cage Code: SZ086Facility Site: Xiamen Location: Xiamen, Fujian ChinaPhone: +86 (0) 592 570 3908Email: [email protected]

Engine Components

Delavan, Inc.Cage Code: 71895Facility Site: Fuel Injection SystemsLocation: West Des Moines, IA USAPhone: +1 515 274 1561

Aero Blades and VanesCage Code: 58556Facility Site: Aero Blades and VanesLocation: Phoenix, AZ USA

Delavan, Inc. Cage Code: 1CR56Facility Site: Engine Controls Location: Carroll, IA USA

Blades and Vanes Cage Code: 3Z433Location: Peabody, MA USAPhone: +1 978 532 2350

CAGE CODE REFERENCE


Power Transmission SystemsCage Code: 99551Facility Site: Power Transmission SystemsLocation: Rome, NY USAPhone: +1 315 838 1480

Engine Control Services

Cage Code: U9231Facility Site: Marston GreenLocation: Birmingham, UK

Cage Code: C0297Facility Site: NeussLocation: Neuss, GermanyPhone: +49 (0) 2131 953 0

Interiors

Cage Code: 0ACH4Facility Site: Interiors Headquarters and Evacuation SystemsLocation: Phoenix, AZ USAOffice Hours: 7:30 AM - 4:30 PM Mountain Time Zone (GMT - 06:00)Website: www.parts.interiors.goodrich.com Phone: +1 602 232 4000Fax: +1 602 794 8786

Cage Code: 0ACH4Facility Site: Evacuation SystemsLocation: Phoenix, AZ USAWebsite: www.parts.interiors.goodrich.comEmail: [email protected]

Cage Code: 0EXK2Facility Site: Cabin Seating SystemsLocation: Peshtigo, WI USAPhone: +1 715 582 4517Email: [email protected]: www.parts.interiors.goodrich.com

Cage Code: 7PSW4Facility Site: Booth VeneersLocation: Jeffersonville, IN, USAWebsite: http://boothveneers.com/Phone: +1 812 704 5200Email: [email protected]

Cage Code: 55438Facility Site: Lighting SystemsLocation: Phoenix, AZ USAWebsite: www.parts.interiors.goodrich.com Phone: +1 602 243 2200 Email: [email protected]

Cage Code: 17610Facility Site: Propulsion SystemsLocation: Fairfield, CA USA

Cage Code: 31218Facility Site: COS Manufacturing/Specialty Seating SystemsLocation: Colorado Springs, CO USAWebsite: www.parts.interiors.goodrich.com Phone: +1 719 380 0020Email: [email protected]

Cage Code: 31645Facility Site: Cargo SystemsLocation: Jamestown, ND USAWebsite: www.parts.interiors.goodrich.comEmail: [email protected]

Cage Code: D8095 (Goodrich Lighting Systems GmbH)Cage Code: DD704 (airsigna GmbH + Co. KG)Cage Code: K0673 (Page Aerospace)Facility Site: Lighting SystemsLocation: Lippstadt, GermanyWebsite: www.parts.interiors.goodrich.com Phone: +49 (0) 2941 7676 0Email: [email protected]

Cage Code: IT3K6Facility Site: WINSLOW Life Raft CompanyLocation: Lake Suzy, FL USA Website: www.winslowliferaft.comPhone: +1 941 613 6666Email: [email protected]

ISR Systems

Cage Code: 05WL4Facility Site: ISR SystemsLocation: Westford, MA USA

Cage Code: 1D568Facility Site: Surveillance and Reconnaissance SystemsLocation: Beale AFB, CA USA

Cage Code: 47PP5Facility Site: RockfordLocation: Rockford, IL USA

Cage Code: 8F963Facility Site: ISR SystemsLocation: Danbury, CT USA

Cage Code: 0TGF6Facility Site: SUILocation: Princeton, NJ USA


CAGE CODE REFERENCE

Cage Code: 1TR27Facility Site: Cloud Cap TechnologyLocation: Hood River, OR USA

Cage Code: KCQ22Facility Site: ISR SystemsLocation: Malvern, UK

Landing Gear

Cage Code: 13002Facility Site: IndependenceLocation: Independence, OH USA

Cage Code: 1RYZ3Facility Site: Landing Gear ServicesLocation: Miami Gardens, FL USA

Cage Code: 02KZ1Facility Site: Landing Gear ServicesLocation: Burlington, ON Canada

Cage Code: 02121Facility Site: Landing GearLocation: Oakville, ON Canada

Propeller Systems

Cage Code: F0221Facility Site: Ratier FigeacLocation: Figeac, FranceOffice Hours: 8:00 AM - 5:30 PM (GMT +1:00)Phone: +33 (0) 5655 05014Fax: +33 (0) 5655 05115Email: [email protected]

Sensors and Integrated Systems

Cage Code: 59885Facility Site: Sensors and Integrated SystemsLocation: Burnsville, MN USAPhone: +1 952 892 4000

Cage Code: 3HRL4Cage Code: 3SDT5Facility Site: Sensors and Integrated SystemsLocation: Brea, CA USAPhone: +1 714 984 1461

Cage Code: 63395Facility Site: Sensors and Integrated SystemsLocation: Cheshire, CT USAPhone: +1 203 250 3697

Cage Code: 61423 Facility Site: Sensors and Integrated Systems (Fire Protection Systems)Location: Wilson, NC USA Phone: +1 252 246 7004

Cage Code: 0AJJ0Facility Site: Sensors and Integrated SystemsLocation: Uniontown, OH USAPhone: +1 330 374 3040

Cage Code: 89305Facility Site: Sensors and Integrated SystemsLocation: Vergennes, VT USAPhone: +1 802-877-4000

Cage Code: 3K820Facility Site: Sensors and Integrated SystemsLocation: Union, WV USAPhone: +1 304 772 3062

Cage Code: F9211Facility Site: Sensors and Integrated Systems (Fire Protection Systems), L’HotellierLocation: Antony Cedex, France Phone: +011 331 5559 0948

Cage Code: FA3T1Cage Code: F6103Facility Site: Sensors and Integrated SystemsLocation: St. Ouen l’Aumone, France

Cage Code: D4394Facility Site: Sensors and Integrated Systems (Fire Protection Systems), Kidde DeugraLocation: Ratingen, GermanyPhone: +011 49 2102 405113

Cage Code: K1536Facility Site: Sensors and Integrated Systems (Fire Protection Systems), Kidde GravinerLocation: Berkshire, UKPhone: +011 441 753 766 261


Cage Code: U6441Cage Code: U8539Facility Site: Sensors and Integrated SystemsLocation: Plymouth, UKPhone: +011 44 01752 695695

Space Systems

Cage Code: 73030Facility Site: Windsor LocksLocation: Windsor Locks, CT USA

Cage Code: 71120Facility Site: HoustonLocation: Houston, TX USA

Wheels and Brakes

Cage Code: 97153Facility Site: Wheel and Brake Location: Troy, OH USAOffice Hours: 7:30 AM - 4:15 PM Eastern Time ZoneWebsite: https://customers.goodrich.com Phone: +1 937 339 3811Fax: +1 937 440 5315Email: [email protected]

Cage Code: 1Y2V1Facility Site: Wheel and Brake Service CenterLocation: Santa Fe Springs (Los Angeles), CA USAPhone: +1 562 944 4441

For additional information:Four Coliseum Centre2730 West Tyvola RoadCharlotte, NC 28217-4578 USAwww.utcaerospacesystems.com

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