customer communications management (ccm) solutions€¦ · customer communications management (ccm)...

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Managed Service and Customized Applications to support today’s omnichannel communications requirements Customer Communications Management (CCM) SOLUTIONS As a solution-focused partner with the deep expertise in CCM, companies of all sizes turn to BelWo to solve difficult programming issues, streamline workflows or provide staffing resources needed to rapidly scale up operations. From complex legacy document conversions to day-to-day document change requests, working with BelWo you have the support and resources you need to get beyond technical issues to create agile applications that meet today’s ever-changing business requirements. BelWo’s CCM Team has mastered the latest Quadient Inspire tools to create consistent content across multiple communications platforms: print, e-mail, mobile, and social media. PROVEN EXPERTISE IN Designing, Building and Delivering CCM Solutions Our goal is to ensure your technology investment will pay off quickly with the adaptability needed for broad adoption. From smaller scale document applications to entire omni-channel frameworks, BelWo designs, builds and implements world-class customer communication management (CCM) and customer experience solutions for enterprises and service providers worldwide. We bring decades of experience in complex CCM industries like insurance, healthcare, financial and retail. Leveraging the expertise of our strong international technical group, we can help you meet your strategic goals, add value, reduce costs and improve the workflows of your mission-critical customer communications processes. Software tools continue to evolve and improve, helping organizations in their efforts to create relevant, efficient business communications that support a better customer experience. As legacy systems with multiple software solutions are being retired for new single platform systems, there are complex challenges when it comes to migrating from multiple sources to one coherent platform. Whether your organization needs to modernize a legacy solution or perform a complete technology shift to a new platform, our flexible approach to project management and integration helps eliminate the trial and error that comes with performing a migration. Maximize your technology investment Remove the complexity out of migrations, upgrades & integrations

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Page 1: Customer Communications Management (CCM) SOLUTIONS€¦ · Customer Communications Management (CCM) SOLUTIONS As a solution-focused partner with the deep expertise in CCM, companies

Managed Service and Customized Applications to support today’s omnichannel communications requirements

Customer Communications Management (CCM) SOLUTIONS

As a solution-focused partner with the deep expertise in CCM, companies of all sizes turn to BelWo to solve difficult programming issues, streamline workflows or provide staffing resources needed to rapidly scale up operations. From complex legacy document conversions to day-to-day document change requests, working with BelWo you have the support and resources you need to get beyond technical issues to create agile applications that meet today’s ever-changing business requirements. BelWo’s CCM Team has mastered the latest Quadient Inspire tools to create consistent content across multiple communications platforms: print, e-mail, mobile, and social media.

PROVEN EXPERTISE IN

Designing, Building and Delivering CCM Solutions

Our goal is to ensure your technology investment will pay off quickly with the adaptability needed for broad

adoption. From smaller scale document applications to entire omni-channel frameworks, BelWo designs, builds and implements world-class customer communication management (CCM) and customer experience solutions for enterprises and service providers worldwide.

We bring decades of experience in complex CCM industries like insurance, healthcare, financial and retail. Leveraging the expertise of our strong international technical group, we can help you meet your strategic goals, add value, reduce costs and improve the workflows of your mission-critical customer communications processes.

Software tools continue to evolve and improve, helping organizations in their efforts to create relevant, efficient

business communications that support a better customer experience. As legacy systems with multiple software solutions are being retired for new single platform systems, there are complex challenges when it comes to migrating from multiple sources to one coherent platform.

Whether your organization needs to modernize a legacy solution or perform a complete technology shift to a new platform, our flexible approach to project management and integration helps eliminate the trial and error that comes with performing a migration.

Maximize your technology investment

Remove the complexity out of migrations,

upgrades & integrations

Page 2: Customer Communications Management (CCM) SOLUTIONS€¦ · Customer Communications Management (CCM) SOLUTIONS As a solution-focused partner with the deep expertise in CCM, companies

www.BelWo.com

Phone: 866.992.3596 Email: [email protected]

CCM WITH QUADIENT (GMC)INSPIRE

.NET APPLICATIONSDEVELOPMENT

24x7 PRODUCTIONSUPPORT

WORKFLOWAUTOMATION

QUALITY ASSURANCEAND TESTING

Our managed service capabilities are led in partnership with you by quality-assured and risk-managed full-service teams who maintain and

operate the solution on your behalf, ensuring your investments are reinforced with secure, stable, reliable performance.

Your application is hosted, serviced and maintained in BelWo’s highly-secure and reliable private or hybrid cloud, enabling profound transformation of your time-to-market, cost and flexibility in delivering customer communications and customer experience. We can also deliver your applications into your on-premise environment, or optionally assist you in servicing and maintaining the solution with experienced staff augmentation.

BelWo’s staff augmentation services allows you to add staff to your teams based on the skills needed to support your initiatives. Having the

ability to ramp up or down can help you fully leverage the CCM investment you already have in-house and meet changing demands without shouldering the cost and liabilities of additional full-time employees. You’ve already made the technology investment; BelWo can help you gain the benefits.

Our team of seasoned professionals reduces the implementation cycle and provides valuable testing and reporting to ensure every communication is accurate and uniform.

Take advantage of secure,

reliable hosting of your

solutions

Get the resources you

need when you need them