customer case study: dixons carphone
TRANSCRIPT
CUSTOMER CASE STUDY Dixons Carphone
From of 1996 Dixons Carphone has achieved great success with Uniface, developing large complex applications that serve their worldwide customers.
CUSTOMER CASE STUDY Dixons Carphone
Dixons Carphone started trading in 1989, and is now the largest independent retailer of mobile
communications in Europe, with over 1,300 stores in ten countries and a 22% market share in the UK.
CUSTOMER CASE STUDY Dixons Carphone
The group employs over 8,000 people working in retail stores, support centers, online and direct sales teams.
ISe-Net Solutions Ltd is a wholly owned subsidiary, providing technology solutions exclusively to
Dixons Carphone.
CUSTOMER CASE STUDY Dixons Carphone
The Uniface ChallengeDixons Carphone was in need of an agile development environment that was fast and easy to learn, platform
independent and able to adapt to the latest technologies when required.
A productive and scalable solution that responds quickly to Dixons Carphone business requirements.
CUSTOMER CASE STUDY Dixons Carphone
We could clearly see that the Uniface developers are two or three times more productive in terms of turning round solutions. That’s important to us, because being in the mobile market, we need to be able to respond to our customers very quickly.”
Farhad Bastani, Head of Retail Development
CUSTOMER CASE STUDY Dixons Carphone
The Uniface SolutionUniface’s modular, loosely coupled applications enabling them to be upgraded in stages, making
maintenance and ongoing development much easier.
Scalability and performance that can support 800 to 900 stores across Europe all using the applications in
real-time.
CUSTOMER CASE STUDY Dixons Carphone
The Uniface SolutionUniface’s consistent look and feel, whether it is an
application Dixons Carphone would develop today or several years ago.
Uniface’s three-tier architecture enabling flexibility of deployment.
CUSTOMER CASE STUDY Dixons Carphone
The Results with UnifaceUniface’s scalability and performance that now
supports 800 to 900 stores across Europe all using the applications in real-time.
Proven technology that Dixons Carphone can rely on and work with. Seeing the value that traditional
development environments offer and is committed to the tool.
CUSTOMER CASE STUDY Dixons Carphone
Two years ago we were going to develop our application in Java, this year we didn’t think twice, we automatically went down the route of Uniface.”
Farhad Bastani, Head of Retail Development
CUSTOMER CASE STUDY Dixons Carphone
The Future with UnifaceDixons Carphone’s Uniface team comprises of around
23 dedicated developers and expects to grow.
Continue to improve the efficiency of its applications with Uniface. Faster processing means less waiting for customers and the ability for retail stores to increase
their business.
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