Intercultural Competencies for Leaders Certificate

Curriculum ValidationSeptember 27, 2016

Agenda• Welcome• Overview of ICL• Icebreaker Activity• Envisioning the

intercultural workplace of the future (gathering best practices)

• ICL program details• Questions/discussion• Wrap-up

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Canada is Changing:

CIC - 2014

Canada is Changing:

Calgary is Changing:

2005 2006 2007 2008 2009 2010 2011 2012 2013 20140

20,000

40,000

60,000

80,000

100,000

120,000

Annual Permanent Immigrants - City

Vancouver Calgary Toronto Montreal

CIC - 2015

Calgary is Changing:

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014

Proportionate Annual Permanent Immigrants - City

Vancouver Calgary Toronto Montreal

CIC - 2015

What is the Intercultural Advantage?:

• Able to manage culturally diverse workforce and clientele

• Culturally diverse workforce a competitive advantage

• Access new clientele and markets

• Innovate programs and services

• Programming not just for immigrants

Some Best Practices

• Recruitment and Retention

• Promoting Cultural Awareness

• Diversity Training

• Executive Support

Overview: Intercultural Competencies for Leaders Certificate Program

Intercultural Global Learning Outcomes at the CEIIA

1. Increase self-awareness

2. Demonstrate curiosity and openness

3. Foster engagement

4. Build empathy

5. Expand worldview

Overview: Intercultural Competencies for Leaders Certificate Program

• Rationale

• Program design

• Course #1: IIAD 9101 Intercultural Communication Skills to

Enhance Diversity and Inclusion in the Workplace I

Envisioning the Intercultural Workplace of the Future

Seeing the trends

Question #1What do you consider some of the most significant trends or developments shaping the intercultural workplace, today and in the future? • Working at your tables, generate a list 3-4 of trends or

developments you have experienced in your workplace.

Envisioning the Intercultural Workplace of the Future

Gathering Best Practices

Question #2What are some examples of best practices you are seeing at work or in the community that are currently identifying and promoting inclusion in the changing multicultural workplace? • Working at your tables, generate a list of 3-4 best practices that

are responding to the trends or developments in Question 1. A spokesman can summarize what the group discussed.

ICL Program Details

• Delivery method• Online (asynchronous and facilitated)

• Registration process• http://choose.bowvalleycollege.ca/icl/

• Dates• IIAD 9101: October 31 – November 25

• Classroom delivery options

Last words…

• Canada/Alberta Jobs Grant• Advisory Committee• Best Practices event• LinkedIn Group