CURRENT CHALLENGES OF HRM

Presented by,

Anil Kumar TarigopullaArjeeta KoerKarunRajan SharmaTavneet Singh Sarna

Key HR Challenges for Today’s Managers: Environmental

Rapid changeWorkforce diversityGlobalizationInternet revolutionLegislationEvolving work and family rolesSkill Shortages Rise of the service sector

Competitive Position: Cost,Quality, distinctive capabilitiesDecentralizationDownsizingOrganizational restructuringSelf-managed work teamsSmall business growthTechnologyOutsourcing

Key HR Challenges for Today’s Managers: Organizational

Basic assumptions and beliefs shared by members of an organization…

rules, norms

behaviors

philosophy

dominant values

feeling or climate

Key HR Challenges for Today’s Managers: Cultural

Individual Challenges

Matching People and Organization Matching people and organizations Ethical dilemmas Social responsibility Productivity Empowerment Brain drain Job insecurity

Key HR Challenges for Today’s Managers: Individual

LEGAL CHALLENGES

Why is it Important? To do the Right thingLimitation of HR and legal departmentReduces the potential liability

Various ChallengesEmployment discrimination Fair employmentChallenges to Legal ComplianceSpecial Case in India context

BPO INDUSTRY: CHALLENGES

Brand equity Standard pre-job training:BenchmarksCustomer-companies tend to

demand better results from outsourcing partners than what they could actually expect from their own department  

Lack of focused training and certifications

KEY TO SUCCESS BPO INDUSTRY

The key to success in ramping up talent in BPO environment:

rapid training moduletraining component to be seen as

an important sub-process, requiring constant re-engineering.

HRM CHALLENGES DURING RECESSION: Tata Consultancy Services

Contingency PlanBrainstormingFlow of communication

Calm Atmosphere Evaluate Employee Performance Advice Managers

OVERCOMING CHALLENGESTata Consultancy Services

Keeping employees intactHR Innovation in TCS

Reduce the number of employees in the organization.

Strategic initiatives to increase the productivity and efficiency of the whole organization.

Redesign of the compensation scheme. Cancellation of several benefit

schemes.

WHAT MORE COULD BE DONETata Consultancy Services

Identifying the real key employees and to keep them in the organization.

Identifying the real top potentials and to strengthen their development program.

minimum costs not to cut the costs for the time being, but to make the organization stronger and ready for the future growth

Conducted by PricewaterhouseCoopers on behalf of the World Federation of Personnel Management Associations (WFPMA)

THANK YOU