culture audit e2e pulse
TRANSCRIPT
Agenda
1. Culture at a Glance
2. Highlights of the Pulse
3. About Us
Restricted Circulation | All rights reserved with e2e People Practices Pvt. Ltd.
Culture at a Glance
Restricted Circulation | All rights reserved with e2e People Practices Pvt. Ltd.
Culture
“Culture of an organisation defines who you are and
what you stand for”
Restricted Circulation | All rights reserved with e2e People Practices Pvt. Ltd.
Importance of Culture
Restricted Circulation | All rights reserved with e2e People Practices Pvt. Ltd.
Israel
FranceSpain
Russia
Italy
U.S
Mexico
Saudi Arabia PhilippinesBrazil
Netherlands
DenmarkGermany
U.K
Sweden Korea
Japan
EMOTIONALLY EXPRESSIVE
EMOTIONALLY UNEXPPRESSIVE
AVOIDS CONFRONTATION
India
CONFRONTATIONAL
Harvard Business Review
The World as We See it
your view | their view | our view
Restricted Circulation | All rights reserved with e2e People Practices Pvt. Ltd.
The Approach is based on….
Restricted Circulation | All rights reserved with e2e People Practices Pvt. Ltd.
Focus Group Discussions
Coaching Services
Unconscious Bias Workshops
Restricted Circulation | All rights reserved with e2e People Practices Pvt. Ltd.
The Methodology
Business Need Analysis
Launch Culture Values Assessment (CVA)
Choose 10 values that represent who you are (personal values)
Choose 10 values that represent how your current organisational culture operates (current culture)
Choose 10 values you want to see in your future culture to achieve the highest potential (desired culture)
Your Report is generated highlighting Cultural Entropy & Recommendations
Half a day
Employees can undertake the CVA in the languages they are comfortable in i.e. Hindi, Telugu, Tamil, Bengali.
At this stage - Customise value template &
Confirm demographics-age, gender,
departments etc.
10-15 mins for client to take CVA
2- 4 weeks
Customised demographic CVA
report can be provided on request
In English
1 6
Assessment set up online(3 business days )
Restricted Circulation | All rights reserved with e2e People Practices Pvt. Ltd.
Highlights of Pulse
Restricted Circulation | All rights reserved with e2e People Practices Pvt. Ltd.
Risk-o-meter- Cultural Entropy
“Cultural entropy is the amount of energy consumed in doing
unproductive or unnecessary work.It is level of dysfunction in the
company.”
Restricted Circulation | All rights reserved with e2e People Practices Pvt. Ltd.
The main source of cultural entropy in an organisation is the fear-based actions and behaviours of the leaders, managers and supervisors.
CVA Highlights
Restricted Circulation | All rights reserved with e2e People Practices Pvt. Ltd.
Cultural Entropy
< 10 %Prime
11-20 %Minor
21-30 %Significant
31-40 %Serious
41% +Critical
Impact
This is a low and healthy level of Cultural Entropy
This level of cultural entropy reflects issues requiring cultural or structural adjustments
This level of cultural entropy reflects significant issues requiring cultural and structural transformation and leadership coaching.
This level of cultural entropy reflects serious problems requiring cultural and structural transformation and leadership development and coaching
This level of cultural entropy reflects critical problems requiring cultural and structural transformation selective changes in leadership, leadership development and coaching.
Examples
At this level the company is running at a healthy pace.
• Traces ofBureaucracy andShort term focus at this level.
• Rigid systems, processes and structures that can cause frustration.
• Hesitancy to embrace new ideas and staff feel uncertain about their future.
• Traces of Non feedback and Long hours at this level.
• Lack of internal communication and information sharing. Inefficient work management leading to stressful conditions.
• Traces of Manipulation and Blame at this level.
• Lack of trust in the company leading to decreased accountability
• Traces of Corruptionand Greed at this level.
• Business inefficiency, a damaged business image and widespread mistrust
• Huge losses resulting in liquidation of the company.
Restricted Circulation | All rights reserved with e2e People Practices Pvt. Ltd.
.
Background: Titanium Pvt. Ltd. is a privately heldresearch, analysis and consultancy business servingthe global metals, mining and fertilizer industry.(Market Analysis Company)
Mandate: After discussing with the stakeholders thefollowing issues were highlighted: The business faceda number of challenges – over and above the impactof the financial crisis – including low profit growth, asilo culture (silo by commodity and by businessfunction) and production inefficiencies.
Process Adopted: Gap Analysis- Values Assessment (Cultural & Leadership)-Identify key values & behaviours-Cultural Entropy Identified- Create culture development plan- Live values & grow desired culture
Results:• Double digit increase in revenue each year• Double digit profit increase each year• Dramatic increase in awareness & understanding of how the
business is performing
• Entropy dropped from 30% to 12%• Voluntary staff turnover reduced by 30%.• Potentially limiting values dropped from 5 to 1.
Case Study
Restricted Circulation | All rights reserved with e2e People Practices Pvt. Ltd.
Gives insights on female employees specifically and understand the entropy’s faced by them so as to eliminate those limiting factors in order to provide them a growth oriented environment
Gives insights into the average age of the organisation to identify the dominant values and motivations of individuals at each age bracket.
Gives insights into which grade of employees are facing problems-First line managers, Mid level or the Top Management in order to design tailor made programs/interventions for them
Gives insights into key workforce segments within the organisation which have max impact on the business. E.g. PhD’s in Research & Development centre
Gives insights into the value system of high performers so as to align them with the vision/mandate of the business more effectively
Gives insight into lateral hire behaviour to understand impact of the work environment.
Gives insights into the behaviour of the respective department to facilitate the need to realign individuals within the department
Gives cross cultural insights into what values aperson from the US holds important comparedto that of China. Therefore, it helpsunderstand their behaviours / motivators andalign them to the goals of the organisation.
Gives insights into the physical locations / branches of an organisation that can be mapped with the overall business mandate.
Gives insights into the value systems of individuals coming from different geographical religion. Customise your view
GradeAge
Gender
Qualification
Performance
Tenure Departments
Nationality
Work Location
Individual Location
Restricted Circulation | All rights reserved with e2e People Practices Pvt. Ltd.
Our ReportDashboard
Values Diagram Cultural Entropy Table Values Jump
Business Needs Scorecard Restricted Circulation | All rights reserved with e2e People Practices Pvt. Ltd.
Culture Audit
Promoting Women Innovation & Creativity
High Performer LeAPRestricted Circulation | All rights reserved with e2e People Practices Pvt. Ltd.
About Us
We are primarily a leadership audit firm and our main focus has been on
assisting our partners capture the value of a merger or an acquisition.
We have also successfully delivered programs / interventions pertaining to
leadership development (training workshops, coaching, performance
management systems, etc.)
Our clientele has been a combination of Fortune 100 companies, Educational Institutions, mid-sized firms and high
growth start-upsRestricted Circulation | All rights reserved with e2e People Practices Pvt. Ltd.
Core Team
Ms. Yeshasvini Ramaswamy, Managing Director
Career Highlights:.
1. Work experience spanning UK, US, Australia, Dubaiand China with global Fortune 100 companies
2. Co-created India's first student committed PGentrepreneurship program with guaranteed start-up funding and accelerated incubation efforts thatsaw 46 start-ups with a combined turn over of >$22mn USD and creation of >2000 jobs
3. Nominated by the US State Dept. to represent Indiaamong emerging 25 women leaders in the MostPowerful Women Program
4. Active community contribution through roles inNASSCOM and CII
Education & Experience: Bangalore University, IIM-B |15 years
Mr. Varun Gupta, Business AdvisorCareer Highlights:1. Founder & CEO, MeTripping; startup in the Travel-Tech industry2. Previously headed Corporate Strategy & IT at Trans Maldivian Airways (formed by the merger of two
400-500 member companies); member of the Corporate Executive Committee;3. Founded Zuna Capital Partners, a Search Fund with investors spanning US, UK and India;4. Business Development at Sesa Goa (Vedanta Group) – key member on a $375mn completed
acquisition & managed diligence process for potential acquisitions up to $1bn;5. Started career at KPMG’s audit practice and worked on several business combinations
Education & Experience: MBA (Harvard Business School), Chartered Accountant | 8 years
Restricted Circulation | All rights reserved with e2e People Practices Pvt. Ltd.
Mr. HN Shrinivas , Senior Business Advisor
Career Highlights:
1. CEO, Vocational Skill Development , TISS2. Adviser to the Tata Group3. Previously been the Senior Vice President at the Taj Hotels and Palaces (1984-2014)4. Introduced several innovative world class HR practices and helped companies adoptvalue based approaches to managing people5. Has won various awards from – Great Places to Work, Gallup Worldwide, Institute ofPublic Enterprises , Federation of Gujarat Industries to name a few
Education & Experience: LLB, MSW, IR (Bangalore University)| 33years
Milestones achieved
Started operations October 2009
Initiates its first rural skill development program in Trichy
with St. Josephs University2009 - 10
Successfully delivers its first BOT of a Training Company in Tecno
Park, Thiruvananthapuram, Kerala
2010-13
Sets up India’s first PG Entrepreneur Program with committed funding
through JGI Ventures. Consolidates Ventures Holding and Mentors 46
incubatees2011- Ongoing
Signs its first Fortune 100 client to deliver a culture
transformation intervention2009
Successfully delivers a pan India Management Consulting
Assignment with a Pvt. Bank2010-11
12
34
5
6
Makes a conscious shift towards scale. Launches LeAP & M&A Genome
2015 - Ongoing7
8
Wins Recognition for handling end to
end HR transformation for
Regional TV2010 -11
Introduces forward thinking HR practices
for India’s leading Association of Machine Tool
Manufacturers 2015
9
Consistently achieving a min sat score of >80% across 52clients and >2400 delegates
Stabling strong relationships with clients since inception
Restricted Circulation | All rights reserved with e2e People Practices Pvt. Ltd.
Training Programs
Most of the requirements we work
upon are customized as the nature of
the industry and the life cycle of the
respective client business are different
Regular courses Entry Middle Senior
Presentation Skills X X X
Email Etiquette X X
Campus to Corporate Workshops – Employability & Counseling
X
Premium courses Entry Middle Senior
Team Building - Building a highperformance team
X X X
Train the Trainer X X
Conflict Management X X X
Transformational leadership courses Middle Senior
Winning the Service Game X X
Learning from Great Companies X X
e2e custom Programs Entry Middle Senior
Innovation Praxis X X X
The Blue Ocean Personality X X X
PCMM - People Practices X X X
I/Entrepreneur Behavior EnablementProgram
X X X
Leveraging CSR to create CSO X X X
HR for HR X X X
Leadership Accelerator Program(LeAP)
X X X
Restricted Circulation | All rights reserved with e2e People Practices Pvt. Ltd.
Unique Runs
Game Changers
1. Ideal for Business Leaders
2. Content exclusively customized for ‘business context’ with a panel of high expertise.
3. Intensive | Experiential
4. High degree of business and life coaching
Double ‘U’ LeAP
1. Ideal for women who are on the cusp of growth
2. Based on the best selling author Rania Anderson’s: Undeterred, 6 Success Habits of Women in Emerging Economies
3. Technique of role modeling
4. Deep coaching / mentoring options
Restricted Circulation | All rights reserved with e2e People Practices Pvt. Ltd.
Other Services
L&D Programs
HR /OD
Consulting
MC Interventions
HR Consulting ServicesManagement Consulting
ServicesOur services cover
1. End to End support of complete employee life cycle management
a. Recruitment Support in psychometric tests and assessments reports
b. Induction Program Facilitationc. Job descriptions / Goal Setting
exercisesd. Appraisal management Supporte. Employee Surveys and Skip Level
Engagementsf. Exit management support
2. Policies (Regulatory & Business Aligned)3. Climate Studies & Engagement Surveys4. Business Coaching for High Performers /
Senior Leaders5. Performance Management Design and
Implementation Support
We have built a commendable track record in the following areas:
1. People & Culture Alignment post a merger or an acquisition
2. Restructure of reporting structures and organization departments to align better and efficient delivery of the intended promise
3. Hiring of senior executives (only)
4. Interventions on vision alignment and communication
We also undertake customised OD/E projects which get implemented as an intervention. Duration of such projects range from 1 year to 3 years. The mandate of such projects typically run with multiple objectives with a direct impact on strategic goals
These are typically customised requirements and we have handled Geos of US, UK, Aus,Finland, Dubai and India
Restricted Circulation | All rights reserved with e2e People Practices Pvt. Ltd.
Call us
Our team of Experts look forward to working with you
e2e People Practices Pvt Ltdwww.e2epeoplepractices.com
Your Business Catalyst
Mr. Deepak Rahul: +919916520301 or
+918041155269
Restricted Circulation | All rights reserved with e2e People Practices Pvt. Ltd.Restricted Circulation | All rights reserved with e2e People Practices Pvt. Ltd.