cultivating cult brand culture: how top brands attract & retain top talent

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Cultivating Cult Brand Culture How Top Brands Attract & Keep Top Talent Enlightenment Series: January 2014

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Today's marketers must play a greater role in attracting and retaining talent than they currently play. Cultivating a cult brand culture is far more important than most of the activities that marketers spend time or money on. No amount of advertising can build brand affinity if you have a dysfunctional culture or disengaged workforce.

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Page 1: Cultivating Cult Brand Culture: How Top Brands Attract & Retain Top Talent

Cultivating Cult Brand Culture

How Top Brands Attract & Keep Top Talent

Enlightenment Series: January 2014

Page 2: Cultivating Cult Brand Culture: How Top Brands Attract & Retain Top Talent

FEBRUARY 19 - 20, 2014 www.CultGathering.com

Page 3: Cultivating Cult Brand Culture: How Top Brands Attract & Retain Top Talent

Cult Brand Nominees (but non winners)

Page 4: Cultivating Cult Brand Culture: How Top Brands Attract & Retain Top Talent

66% Senior executives fear that lack of skills and talent shortages are going to have a major impact on their brand.

2012 Economist Intelligence Unit survey of 350 executives from multinational companies

Page 5: Cultivating Cult Brand Culture: How Top Brands Attract & Retain Top Talent

HR is vitally important, but under qualified and/or under-resourced to attract and groom brand ambassadors. Their skillsets are increasingly focused on: -  Interviewing and counseling -  Benefits administration -  Legal compliance issues -  Performance reviews -  Administrative (i.e. record keeping)

Page 6: Cultivating Cult Brand Culture: How Top Brands Attract & Retain Top Talent

THE RISE OF HR MARKETING

- Forbes, What Should HR Leaders Focus on in 2014

HR is on a collision course with Marketing…

“The right people can bring a brand to life in remarkable ways, but as brands increasingly rely on their culture as a differentiator, attracting

remarkable talent is becoming more complex.”

Page 7: Cultivating Cult Brand Culture: How Top Brands Attract & Retain Top Talent

4 Things To Consider

1.  Employer Positioning 2.  Policies & Procedures 3.  Candidate outreach 4.  Show some personality

Page 8: Cultivating Cult Brand Culture: How Top Brands Attract & Retain Top Talent

1) Employer Positioning:

“Leading brands with great talent have acknowledged the importance of transparency and committing to a higher purpose within the marketplace.”

Forbes, 5 Lessons on Influencer Marketing & Brand Transparency – 2013

Page 9: Cultivating Cult Brand Culture: How Top Brands Attract & Retain Top Talent
Page 10: Cultivating Cult Brand Culture: How Top Brands Attract & Retain Top Talent

SCHILLER GROUNDS CARE: Before

Page 11: Cultivating Cult Brand Culture: How Top Brands Attract & Retain Top Talent

SCHILLER GROUNDS CARE: After

The site and manifesto was transformed to better appeal to candidates by accentuating Schillers’ authenticity through its manifesto and company history and by including compelling visuals and compelling content to help inspire candidates of the Schillers brand.

Page 12: Cultivating Cult Brand Culture: How Top Brands Attract & Retain Top Talent

<20% Of organizations have an employer branding strategy, so the opportunity for greater interdisciplinary collaboration is HUGE!

EBI “Rise of Employer Brand Research”, Lynda Gratton Hot Spots Movement

Page 13: Cultivating Cult Brand Culture: How Top Brands Attract & Retain Top Talent

2) Policies & Procedures

“Creating customer loyalty, one employee at a time, generates competitive advantage.”

- Hani Kafoury M.A. Psychology & Business Consultant

Page 14: Cultivating Cult Brand Culture: How Top Brands Attract & Retain Top Talent

One cannot create engaged customers without first having engaged employees.

Page 15: Cultivating Cult Brand Culture: How Top Brands Attract & Retain Top Talent

Attracting candidates - just like attracting customers - begins with understanding their needs, values

and behaviours.

Page 16: Cultivating Cult Brand Culture: How Top Brands Attract & Retain Top Talent
Page 17: Cultivating Cult Brand Culture: How Top Brands Attract & Retain Top Talent

3. Candidate outreach

Job seekers perceive a brand’s presence in emerging media and alignment with current issues as indication of how progressive the

brand is and how vibrant the brand’s work environment is.

How Top Brands Attract & Keep Top Talent, 2013

Page 18: Cultivating Cult Brand Culture: How Top Brands Attract & Retain Top Talent
Page 19: Cultivating Cult Brand Culture: How Top Brands Attract & Retain Top Talent

K+S: The CHALLENGE

Page 20: Cultivating Cult Brand Culture: How Top Brands Attract & Retain Top Talent

4. Show some personality

The right people can bring a brand to life in remarkable ways, but as brands increasingly rely on their

culture as a differentiator, attracting remarkable talent is

becoming more complex.

How Top Brands Attract & Keep Top Talent, 2013

Page 21: Cultivating Cult Brand Culture: How Top Brands Attract & Retain Top Talent
Page 22: Cultivating Cult Brand Culture: How Top Brands Attract & Retain Top Talent

WHOLESALE SPORTS OUTDOOR OUTFITTERS

Page 23: Cultivating Cult Brand Culture: How Top Brands Attract & Retain Top Talent

WE PRACTICE WHAT WE PREACH...

Facebook for Culture

Creative Job Descriptions

Website: Employee Fun Facts

Page 24: Cultivating Cult Brand Culture: How Top Brands Attract & Retain Top Talent

My Point… Often, the reason why business strategies fail is people mistakenly assume that the organization can get the right talent to perform the strategy.

All too often organizations cannot attract or develop it, and as a result, the strategy is not feasible.

What Should HR Leaders Focus on in 2014 - Forbes

Page 25: Cultivating Cult Brand Culture: How Top Brands Attract & Retain Top Talent

cult.ca @CultIdeas [email protected] 403-228-7949

The path to marketing enlightenment starts here.

© 2014 Cult Collective Ltd.