cubeta philosophy managment libr204 081210b

8/7/2019 Cubeta Philosophy Managment LIBR204 081210b

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InternetInternet--based tools are used in libraries todaybased tools are used in libraries todaymainly for reference services, or to communicatemainly for reference services, or to communicatewith patrons, however, a library manager [can] usewith patrons, however, a library manager [can] useit in decisionit in decision--making, library management andmaking, library management and

administration (Ali & Farooq, 2005, p. 14).administration (Ali & Farooq, 2005, p. 14). It is important for leaders and managers to closeIt is important for leaders and managers to close

the divide by keeping up with the pace of the divide by keeping up with the pace of technology and ensuring their staff are tech savvy.technology and ensuring their staff are tech savvy.

Web tools can assist managers with the definition,Web tools can assist managers with the definition,planning, execution and closing phases of projectplanning, execution and closing phases of projectmanagement (Evans & Layzell Ward, 2007, p. 162).management (Evans & Layzell Ward, 2007, p. 162).

Introduction (1)Introduction (1)



Introduction (2)Introduction (2) Many managers have stepped out of theMany managers have stepped out of the

information service to take on a wider technologyinformation service to take on a wider technology

role within the organization (Evans & Layzell Ward,role within the organization (Evans & Layzell Ward,

2007, p. 456).2007, p. 456).

As the need for technologyAs the need for technology--based tools grows, thebased tools grows, theneed for eneed for e--leaders also increases.leaders also increases.

Part of the technology managers challenge is toPart of the technology managers challenge is to

deal with two issues . . . Integrated automationdeal with two issues . . . Integrated automation

systems used by staff in the daysystems used by staff in the day--toto--day performanceday performanceof their work, . . . and user access to services andof their work, . . . and user access to services and

collections (Evans & Layzell Ward, 2007, p. 461).collections (Evans & Layzell Ward, 2007, p. 461).



Assists with management, centralization andAssists with management, centralization and

oversight of documents, staff progress andoversight of documents, staff progress and

teamworkteamwork--based projects.based projects.

Helps manager keep track of delegated tasks.Helps manager keep track of delegated tasks.

Keeps staff abreast of, and interested in, latestKeeps staff abreast of, and interested in, latesttechnology.technology.

Makes communication between sites easier.Makes communication between sites easier.

Creates an optimal environment forCreates an optimal environment forcommunication with patrons via the web.communication with patrons via the web.

Is costIs cost--effectiveeffective many are free or not verymany are free or not very

expensive.expensive.

Why manage with web tools?Why manage with web tools?



��

A key element in team functionality is howA key element in team functionality is howconducive the environment is for teamwork, andconducive the environment is for teamwork, and

working to ensure such an environment is anworking to ensure such an environment is an

important function for a project leader (Evans &important function for a project leader (Evans &

Layzell Ward, 2007, p. 162).Layzell Ward, 2007, p. 162).

�� Virtual teamwork is gaining popularity in the libraryVirtual teamwork is gaining popularity in the library

profession . . . Libraries of all types are embracingprofession . . . Libraries of all types are embracing

the concept of virtual teams to meet theirthe concept of virtual teams to meet theircommunication needs within departments and withcommunication needs within departments and with

other libraries (Knecht, 2004, p. 24).other libraries (Knecht, 2004, p. 24).

Teamwork andTeamwork and collaborationcollaboration



Overview of web managementOverview of web management tools thattools thatcan assist with library administrationcan assist with library administration

WiggioWiggio ((http://wiggio.comhttp://wiggio.com):): Group collaborationGroup collaboration

DoodleDoodle ((http://doodle.comhttp://doodle.com):): Meeting schedulingMeeting scheduling

ElluminateElluminate ((http://www.elluminate.comhttp://www.elluminate.com):):

Meeting managementMeeting management

WikisWikis (example of free wiki for libraries:(example of free wiki for libraries:

http://pbworks.com/content/eduhttp://pbworks.com/content/edu--librarianslibrarians):):Shared content management systemShared content management system



WiggioWiggio featuresfeatures Communicate via group email, text and voice messagesCommunicate via group email, text and voice messages

Ability to organize and store shared files in foldersAbility to organize and store shared files in folders

Shared calendar with alertsShared calendar with alerts

Poll group in realPoll group in real--timetime

Keep track of groups tasks and resourcesKeep track of groups tasks and resources

Image source: http://wiggio.com (trial group by Jessica Cubeta)



Wiggio inWiggio in librarieslibraries

Facilitates communication between libraryFacilitates communication between libraryadministrators and staff, and/or amongst staff administrators and staff, and/or amongst staff members collaborating on a project.members collaborating on a project.

Can be used for specific team projects involving staff Can be used for specific team projects involving staff

from both onsite and offsite.from both onsite and offsite. Can serve as an administrative website where aCan serve as an administrative website where a

shared calendar, listing of upcoming meeting dates,shared calendar, listing of upcoming meeting dates,and files relevant to all library staff are stored.and files relevant to all library staff are stored.

Supervisors can easily track project progress andSupervisors can easily track project progress anddetermine who is contributing and who is not bydetermine who is contributing and who is not bymonitoring emails posted to the groups board.monitoring emails posted to the groups board.



Doodle features & use in librariesDoodle features & use in libraries Free meeting planningFree meeting planning

and polling softwareand polling software Dates and timesDates and times

available for eachavailable for eachinvitee are easilyinvitee are easily

viewableviewable Additional features if Additional features if

registered (e.g.registered (e.g.connects directly toconnects directly to

Microsoft Outlook)Microsoft Outlook)

Saves ample librarySaves ample librarystaff time on meetingstaff time on meetingplanningplanning

Image source: http://doodle.com

(test meeting by Jessica Cubeta)



Elluminate featuresElluminate features Hold faceHold face--toto--face meetings (video option)face meetings (video option)

Present PowerPoint slides & share filesPresent PowerPoint slides & share files

Chat feature for those who do not have a microphoneChat feature for those who do not have a microphone

Meetings recordedMeetings recorded

for future referencefor future reference Ability to shareAbility to share

desktop, which candesktop, which canserve as a remote ITserve as a remote IT

solutionsolution Low monthly coLow monthly costst

(for one room)(for one room)Image source: http://www.elluminate.com (free trial)



ElluminateElluminate in librariesin libraries Staff and administrators in different locations orStaff and administrators in different locations or

branches can use the software to host meetings.branches can use the software to host meetings.

For team projects, recorded meetings can beFor team projects, recorded meetings can bereviewed by supervisors if the need arises.reviewed by supervisors if the need arises.

Can work as a virtual reference deskCan work as a virtual reference desk goodgoodalternative to Ask a Librarian chat systemalternative to Ask a Librarian chat systembecause there is twobecause there is two--way audio and live video.way audio and live video.

The reference librarian can share his or her desktopThe reference librarian can share his or her desktop

with the patron providing visuals on searching.with the patron providing visuals on searching.

Can be used to present and record online libraryCan be used to present and record online library--related tutorials.related tutorials.



WikisWikis featuresfeatures Free wiki software is available, such as Pbworks.Free wiki software is available, such as Pbworks.

Users have full access to create pages and editUsers have full access to create pages and editcontent.content.

�� Wikis can couple asWikis can couple as

administrative websites.administrative websites.

�� Serves as a means of Serves as a means of

communication.communication.

�� Easy to updateEasy to update useruser

must know basic wikimust know basic wikicoding language.coding language.

�� Reduces the need for aReduces the need for a

webmaster.webmaster.

T he University of Minnesota's wiki-based staff homepage

is a great example of how wikis can be used to store and

organize information for staff. Image source:

https://wiki.lib.umn.edu/Staff/HomePage



Wikis in libraries (1)Wikis in libraries (1)

Wikis have recently been adopted to support aWikis have recently been adopted to support avariety of collaborative activities within librariesvariety of collaborative activities within libraries

(PBworks, 2008).(PBworks, 2008).

Uses of wikis in library settingsUses of wikis in library settings data from 33data from 33

libraries (Bejune, 2007, p. 33)libraries (Bejune, 2007, p. 33)



�� PBworks is widely regarded to be the best softwarePBworks is widely regarded to be the best software

currently available, for which basic workspaces arecurrently available, for which basic workspaces are

free to librarians (Cambridge University Library,free to librarians (Cambridge University Library,

2010).2010).

�� Librarians are currently using wikis for a variety of Librarians are currently using wikis for a variety of

purposes: to produce staff manuals and subjectpurposes: to produce staff manuals and subject

guides, to manage projects, and as Intranetsguides, to manage projects, and as Intranets(Cambridge University Library, 2010).(Cambridge University Library, 2010).

Wikis in libraries (2)Wikis in libraries (2)



Leaders who do not acknowledge theLeaders who do not acknowledge theimportance of keeping up with technologyimportance of keeping up with technology

Staff who are not technically inclined and areStaff who are not technically inclined and are

reluctant to learnreluctant to learn

Technical supportTechnical support although many of these toolsalthough many of these tools

are free, some require tech support for setupare free, some require tech support for setup

and troubleshootingand troubleshooting

Problems with technologyProblems with technology when the powerwhen the powergoes out or other technical problems occur, theregoes out or other technical problems occur, there

may be limited or no access to the programs.may be limited or no access to the programs.

PossiblePossible challenges of web toolschallenges of web tools



This is not new!This is not new!�� Libraries have been using a number of online tools toLibraries have been using a number of online tools to

streamline organization and communication both internallystreamline organization and communication both internallyand externally for years.and externally for years.

�� The University of Cambridge Library developedThe University of Cambridge Library developed T he 23T he 23T hings Cambridge University Blogspot T hings Cambridge University Blogspot , which lists 23 web, which lists 23 webtools that are helpful to librarians, including Doodle & wikis.tools that are helpful to librarians, including Doodle & wikis.

The 23 Things Cambridge University Blogspot. Image source:

http://23thingscambridge.blogspot.com



ConclusionsConclusions

Implementation of online tools proves leader is techImplementation of online tools proves leader is techsavvy and concerned with keeping up with the latestsavvy and concerned with keeping up with the latesttechnology.technology.

Leaders can use webLeaders can use web--based tools to help staff staybased tools to help staff stay

organized and focused.organized and focused. Online tools provide an easy means of Online tools provide an easy means of

communication between library branches.communication between library branches.

WebWeb--based tools can be used to assist patrons withbased tools can be used to assist patrons with

reference services.reference services.�� With ample training, web tools should be easilyWith ample training, web tools should be easily

implemented.implemented.



ReferencesReferencesAli, Y., & Farooq, U. (2005). Internet as a Tool for Library Operations, Services andAli, Y., & Farooq, U. (2005). Internet as a Tool for Library Operations, Services and

Management.Management. Pakistan Library & Information Science Journal Pakistan Library & Information Science Journal ,, 3636(2), 14(2), 14--24.24.Retrieved from:Retrieved from: http://www.pu.edu.pk/dlis/pjlis/index.htmlhttp://www.pu.edu.pk/dlis/pjlis/index.html

Bejune, M.M. (2007). Wikis in Libraries.Bejune, M.M. (2007). Wikis in Libraries. Information T echnology and LibrariesInformation T echnology and Libraries..

2626(3S), 28(3S), 28--38.38.

Cambridge University Library. (2010).Cambridge University Library. (2010). 23 T hings Cambridge University Library 23 T hings Cambridge University Library

Blogspot.Blogspot. Retrieved from:Retrieved from: http://23thingscambridge.blogspot.comhttp://23thingscambridge.blogspot.com. Last. Last

accessed: August 10, 2010.accessed: August 10, 2010.

Evans, G.E., & Ward, P.L. (2007).Evans, G.E., & Ward, P.L. (2007). Management basics for informational Management basics for informational

professionals professionals (2(2ndnd ed.). New York: Neal Schuman.ed.). New York: Neal Schuman.

K

necht, M. (2004). Virtual teams in libraries.K

necht, M. (2004). Virtual teams in libraries. Library Administration &Library Administration &Management Management .. 1818(1), 24(1), 24--29.29.

PBworks. (2008). Library Wikis. Retrieved from:PBworks. (2008). Library Wikis. Retrieved from: http://librarywikis.pbworks.comhttp://librarywikis.pbworks.com..

Last accessed: August 10, 2010.Last accessed: August 10, 2010.

cubeta philosophy managment libr204 081210b

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