cti smm presentation
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![Page 1: CTI SMM Presentation](https://reader033.vdocuments.mx/reader033/viewer/2022061206/5482251db07959330c8b471e/html5/thumbnails/1.jpg)
Filling a Major Gap in Services
for Seniors. An Introduction to the
Senior Move Management Industry
Jim Stevens, Caring Transitions, Inc.Fairhill Partners
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What is the third most stressful event in life?
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Challenges of later life transitions
Anxiety/worry/fear Overwhelmed/paralyzed Fatigue Apathy Difficulty making decisions Poor health Complex family dynamics
Relocation = Change = Stress
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How to reduce the stress of moving. Ask about the persons feelings and
wants. LISTEN Identify and honor what is essential
to make the new home, really “home.”
Remain patient and tolerant. Make use of professionals in mental
health and senior relocation
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Traditional Services for Seniors
Home Health Care Elder Law Attorneys Geriatric Care Managers CCRC’s (Senior Apartments, ALF, Skilled Nursing)
Home Modification Adult Day Care
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A vital service is missing.
Individuals who voluntarily decide to downsize to a new home or move to be closer to family.
Individuals who are unable to remain at home for many reasons.
How do they transition from one place to another without the stress?
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Senior Move Managers Started by “baby boomers” seeing
an unmet need in the mid 1990’s. Our goal is to ease the physical
and emotional aspects of a later life move, while delivering of our services with compassion and respect.
National Association of Senior Move Managers (NASMM)founded in 2002.
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What is a Senior Move Manager? One who specializes in helping
older adults and their families with the physical and emotional aspects of moving.
One who provides support and comfort for the third most stressful event in life, transitioning from one home to another.
A project manager for their clients.
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What do Senior Move Managers do? Oversee all aspects of the project (move). Help with sorting and organizing Determine what will fit in the new home. Arrange for disposal of unwanted items. Schedule and coordinate with moving
company Supply all packing material and pack Fully unpack and resettle the new home
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What do Senior Move Managers do? Trouble shoot Problem solve Coordinate Communicate Mediate Listen
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What to look for in a Senior Move Manager. Experience (Years/
# of moves.) References to past
clients Staff Employees or
Independent Contractors
Workers Compensation
Liability Insurance
Written contracts Realistic estimates Staff training NASMM Member
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How does Caring Transitions Inc. measure up?
Started 2003. 250+ moves Staff of 7 part-
time fully trained employees
Fully insured through Ohio BWC
Fully insured through Travelers Insurance Co
Free written estimates Contracts on all jobs NASMM Member
since 2004.
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Caring Transitions Inc. has been featured: 11 O'clock News WKYC-TV 3 Golden Opportunities Entrepreneur magazine Crain’s Cleveland Business Plain Dealer Currents/CV Times
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What our clients have to say I can’t tell you how much stress you saved me when left
alone facing removal of beds, furniture, etc. I appreciated your advice, wisdom, experience, and exhausting work you and your people accomplished-you are a “stress reliever” in many ways. If you ever need a recommendation to one of your prospects or communities, let me know! Mr. Arthur S. Cleveland, OH
Thank you for your excellent care of my father’s “things”. You have been a Godsend. The first shipment arrived beautifully! Thanks for the recent pictures you sent-that is a big help. You have a terrific business. Thanks again. Helen B. Los Angeles, CA
Each one of you did such an outstanding job for me; it made this move quite stress less for me. It started looking like home here very quickly, thanks to all of your help. I’m sure I’ll be very content here. Mrs. John B. F. Chagrin Falls, OH
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Contact Information
Call us for a no cost no obligationestimate. Our offices are located
at:Fairhill Center
12200 Fairhill Rd. C447Cleveland, OH 44120
216-346-2367
Or visit:www.caringtrans.com