CTD PanelSpeakers

Isabelle Donovan – The Boeing Company

Dena Eades – WellPoint, Inc.

Dona Vinall - Law School Admission Council, Inc.

Stats

Air Spend $313M

Hotel Spend $120M

GDS & OBTSabre & Concur

OBT Adoption 94%

Isabelle Donovan

When did you become a CTD and why?

Senior Manager Global Travel and Expense, The Boeing Company

Why is a CTD important to your company?

Describe your structure: in-sourced, outsourced, both……who does what?

Stats

Air Spend $18.5M

Hotel Spend $12M

GDS & OBTSabre & GetThere

OBT Adoption 95%

Dena Eades

When did you become a CTD and why?

Travel Services Consultant, WellPoint, Inc.

Why is a CTD important to your company?

Describe your structure: in-sourced, outsourced, both……who does what?

Stats

Air Spend $1.2M

Hotel Spend$275K plus$2.5M in Meetings

GDS & OBTSabre & None

OBT Adoption N/A

Dona Vinall

When did you become a CTD and why?

Coordinator - Travel & Meetings, Law School Admission Council, Inc.

Why is a CTD important to your company?

Describe your structure: in-sourced, outsourced, both……who does what?

Topic #1: Dealing with Suppliers

• As a CTD, what are the Pros and Cons when dealing with your Suppliers?

• How do you balance the relationships you have with your Suppliers and your TMC?

© 2012 CTDA, All Rights Reserved. 5

6© 2012 CTDA, All Rights Reserved.

Topic #2: The World is Changing

• How do you deal with threats and distractions to your program such as:• Travel 2.0• Supplier Loyalty Programs• Social Media’s emerging impact in travel• Daily Offers Engines• Emergence of Mobile and its growing impact on travel

• Do you ever get uncomfortable or feel defensive about your program?

7© 2012 CTDA, All Rights Reserved.

Topic #3: Looking Forward

• What are your goals for 2013?

• What are the biggest threats to those goals?

• What keeps you awake at night?

8© 2012 CTDA, All Rights Reserved.

Predictions

Thank You!Speakers

Isabelle Donovan – The Boeing Company

Dena Eades – WellPoint, Inc.

Dona Vinall - Law School Admission Council, Inc.