CSTS Data Training

The Cardiac Surgery Translation Study (CSTS) JHU Quality And Safety Research Group

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Training AgendaTraining Agenda• Introductions

– Datus Wall, mdlogix– Bickey Chang, QSRG– George Kim, QSRG– David Thompson, QSRG

• Learning Objectives• Available Learning Aids• User Roles and Functions• Training Scenarios• Scenario Demonstrations• Participant Initial Login• Next Steps• Q&A

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Orientation ObjectivesOrientation Objectives

• To understand the current system structure and functional capabilities

• To understand the processes for adding Facilities, Units and Data Entry Users

• To provide hands on experience through the use of user test scripts and the test site

• Prepare the team for effective performance and usability reporting

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Available Learning AidsAvailable Learning Aids

• User ManualCardiac Surgery Translation Study (CSTS) User ManualV 3.2 7/01/2011

• User Test Scripts•Facility Administrator (FA)•Unit Data Entry (UDE)

• PowerPoint Training Guides (FA and UDE)

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User Roles and FunctionsUser Roles and Functions

Roles System Functions

   

Project Administrator (PA) – QSRG TEAM

Create, View, and Edit SponsorsCreate, View, and Edit Health Systems

Create, View, and Edit Facilities

Create, View, and Edit Users (FA)

Create, View, and Edit Units   

Facility Administrator (FA)

Create, View, and Edit Users

Create, View, and Edit Units

Complete, View, and Edit Forms (as UDE user)Hospital Survey on Patient Safety (HSOPS) Requests

   

Unit Data Entry (UDE) Complete, View, and Edit Forms

   

Data Viewer (DV) View Forms Data

   

Reporter ( R ) View Reports

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Training ScenariosTraining Scenarios

Facility Administrator (FA) System LoginFA Create UnitFA Create Unit Data Entry (UDE) UserFA HSOPS Link Request UDE System LoginUDE CLABSI Baseline Data EntryUDE CLABSI Form CompletionUDE Team Check Up Tool CompletionUDE HSOPS Completion

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IntroductionCSTS is a Web Based Application

Requires:Internet Access

Web Browser:•IE 6, 7, 8•Safari•Chrome•Firefox

Training Web Address:http://csts-beta.mdlogix.com

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Facility Admin System Login

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User name is your e-mail

Copying and pasting your password from your e-mail works well for many

Facility Admin System Login

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Facility Admin System Login

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Facility Admin System Login

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Create Unit

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Create Unit

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Create Unit

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Create Unit Data Entry User

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Create Unit Data Entry User

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Create Unit Data Entry User

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Create Unit Data Entry User

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Create Unit Data Entry User

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Create Unit Data Entry User

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Create Unit Data Entry User

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Create Unit Data Entry User

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Create Unit Data Entry User

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CSTS HSOPS Introduction

Completed Once a Year

Very Important Part of the Improvement Process

Must Hit Submit to Complete the Survey

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CSTS HSOPS Components

Hospital Survey on Patient Safety (HSOPS)

Relational Coordination

System Thinking Scale

COMPLETED ONLY ONCE A YEAR

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HSOPS Completion Process

FA requests Survey Link for the unit to be surveyed

FA must provide the number of unit survey participants

FA receives the HSOPS link via e-mail

Participant reporting allows for percent complete real time

The link is unique to the unit only; not to any unit members

FA provides the link to the survey participants via e-mail

Surveys are considered complete upon submission

Unit members must complete the survey within 2 weeks

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FA HSOPS Link Request

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FA HSOPS Link Request

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FA HSOPS Link Forwarding

Facility Admin

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Unit Data Entry User

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Unit Data Entry System Login

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User name is your e-mail

Copying and pasting your password from your e-mail works well for many

Unit Data Entry System Login

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Unit Data Entry System Login

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Unit Data Entry System Login

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UDE CLABSI Baseline Completion

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UDE CLABSI Baseline Completion

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UDE CLABSI Baseline Completion

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UDE CLABSI Baseline Completion

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UDE CLABSI Baseline Completion

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UDE CLABSI Form Completion

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UDE CLABSI Form Completion

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UDE CLABSI Form Completion

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UDE CLABSI Form Completion

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UDE CLABSI Form Completion

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UDE TCT Form Completion

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UDE TCT Form Completion

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UDE TCT Form Completion

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UDE TCT Form Completion

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UDE TCT Form Completion

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UDE HSOPS Completion

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UDE HSOPS Completion

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Sample User Test ScriptsSample User Test ScriptsScript # Function Script Name

TS1 Login First Login

TS2 Login Invalid Login

TS3 Login Forgot Password

TS4 Data EntryFill out unlocked ICU Team Checkup Tool form

TS5 Data EntryFill out unlocked ICU CLABSI form

TS6 Data EntryFill out unlocked ICU VAP form

TS7 Data EntryFill out unlocked ICU SSI form

TS8 Data EntryFill out unlocked CVOR Team Checkup Tool form

TS9 Data EntryFill out unlocked CVOR SSI form

TS10 Data EntryView all forms for a unit

TS11 Data Entry Exit out of a form

If a user tries to log in with either an invalid username or password, they will receive a notice stating: "The username and/or password you entered is incorrect. Please check your username and password and re-enter. Thank you."

Clicking the "I Forgot My Password" link will send an email containing the user's new password.

Data Entry User Test ScriptsDescription

New users will be sent an email with a default password. The user will be required to change their password the first time they log in, and will be taken to a change password page.

In the "My Units and Forms" tab, view a list of all forms available to be completed for a unit.

After opening a form for data entry, users will be able to both exit with saving and exit without saving any changes.

In the "My Units and Forms" tab, fill out an unlocked ICU Team Checkup Tool form from an existing unit and facility.

In the "My Units and Forms" tab, fill out an unlocked ICU CLABSI form from an existing unit and facility.

In the "My Units and Forms" tab, fill out an unlocked ICU VAP form from an existing unit and facility.

In the "My Units and Forms" tab, fill out an unlocked ICU SSI form from an existing unit and facility.

In the "My Units and Forms" tab, fill out an unlocked CVOR Team Checkup Tool form from an existing unit and facility.

In the "My Units and Forms" tab, fill out an unlocked CVOR SSI form from an existing unit and facility.

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Sample User Test ScriptsSample User Test Scripts

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Usability Reporting ProcessUsability Reporting Process

If you have any problems, questions, or comments, please email us at csts@jhmi.edu, and we will address your concerns as soon as possible. We truly appreciate your feedback.