csi value added web platform
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Domestic and Global Award Fulfillment Centers
Custom Gift Manufacturer
CSI International
• Celebrating 30 Years experience in manufacturing exclusive awards and gifts• Comprised of four major divisions:
CorporateCollegeGolfMilitary/Government
• 1.4 Million Gifts Shipped in 2008 • Customers Include:
3000+ Corporate Clients 2500+ Universities in North America 250 U.S. Military Bases Worldwide 300 Tournament Golf Courses and Events 1000+ Retail Locations
• 4 U.S. Distribution Centers• 7 International Distribution Centers• 30 U.S. Regional Sales Offices• Toronto, Canada Distribution Center • Financially sound and listed with Dun & Bradstreet
Our Recognition Partners
World HeadquartersToronto, ON
US HeadquartersNiagara Falls, NY
US Distribution CentersAtlanta, GAChicago, ILSalt Lake City, UT
US Regional Offices
Why is Employee Recognition Important?
Tools available to attract, retain and motivate employees
BenefitsWork ExperienceCompensation
Work experience (recognition, work/life balance, culture and the environment) is the only factor in your reward/motivational mix that cannot be immediately duplicated by your competition. It is proprietary.
Recognition Drives Retention
Top 5 Reasons Good Workers Leave
Limited chance for advancement 41%Lack of recognition 25%Low salary/benefits 15%Unhappy with management 10%Bored with the job 5%Don’t Know/No Answer 4%
Source: Robert Half International
Cost to Replace an Employee:$13,295
500 Employee Company X 10% turn over = 50 X $13,295 = 664,750 By 2010, 75 million Baby Boomers are leaving the work force. Who is replacing them?
Source: Aberdeen
The U.S. Department of Labor estimates that today’s learner will have 10 to 14 jobs…
By the time they reach 38
Our Workforce…
1 out of 4 workers today is working for a company for whom they have been employed less than 1 year
Source US Department of Labor
More than 1 out of 2 are working for a company for whom they have worked for less than 5 years
Source: US Department of Labor
“Make a Difference” In Someone’s Life
The most flexible program available today: • Print-On-Demand Choice
Program• Ease of Administration
• Customer Care
• High Impact Presentation for the Important Anniversary Date
Promotes Meaningful Presentations
• The Corporate Struggle Solution Commemorative (Logo) vs. Contemporary (Lifestyle)
• Print-on-demand posters, payroll stuffers, tent cards, etc.
• The most customizable (featuring your logo and design concepts) program available today
• The most personalized (featuring your employee’s name) program available today
Celebration Pack Celebration Deluxe Box
Celebration Award Packaging
CelebrationLite Box
Celebration Leather Box Celebration Rosewood Box
• Personalized Cover page
• Personalized President’s Congratulations Letter
• Personalized Framed Certificate
• Personalized Order Form
• Commemorative and/or Contemporary Award Selections
Celebration Pack
• Personalized Cover page
• Personalized Order Form
• Commemorative and/or Contemporary Award Selections
• Medallion Key Chain or other available awards
CelebrationLite Box
• Personalized Cover page
• Personalized President’s Congratulations Letter
• Personalized Framed Certificate
• Personalized Order Form
• Commemorative and/or Contemporary Award Selections
• Medallion Key Chain or other available awards
Celebration Deluxe Box
• Personalized Cover page
• Personalized President’s Congratulations Letter
• Personalized Framed Certificate
• Personalized Order Form
• Commemorative and/or Contemporary Award Selections
• Medallion Key Chain or other available awards
Celebration Leather Box
• Personalized Cover page
• Personalized President’s Congratulations Letter
• Personalized Framed Certificate
• Personalized Order Form
• Commemorative and/or Contemporary Award Selections
• Medallion Key Chain or other available awards
Celebration Rosewood Box
Celebration Packaging Alternative Awards
Variable Print-on-Demand Technology
• Commemorative Collection – All Logo Awards
• Contemporary Collection – Lifestyle No Logo Awards
• Graphic Designs to your Corporate Theme
• Award Selections can be Customized
• Brochures are Specific to the Anniversary
Evolution of Service Awards• Emblematic
• Jewelry and Emblematic
• Limited Gift Selections
• Full Pre-Printed Choice Programs
• Print-On-Demand Choice Programs
Commemorative Awards
• Average - 35 Selections per budget level
• Virtual library to customize selections
• Award values from $36 to over $3200
• 20 pre-selected budget levels for pre-printed or print-on-demand brochures
• All awards include corporate identification medallion
Commemorative Selections
• Logo is artfully reproduced on gold and silver Medallions
• Symbolic Medallions are manufactured exclusively by CSI and plated in 23K Gold or Silver for a lifetime of beauty
• Our proprietary acid-etching process provides unbelievable detail
• The Medallion is an integral component of the award…not a glue-on attachment
• The value is in the award, not the corporate identity
Proprietary Corporate Identity Process
Contemporary Awards
Contemporary Awards
• Average - 50 selections per budget level
• Virtual library to customize selections
• Award values from $36 to over $3200
• 20 pre-selected budget levels for pre-printed or print-on-demand brochures
• No corporate identity
Over 400 Hand Finished Paintings
CSI Art Collection
• Designer Collection • Contemporary Art
• Signature Collection• Signed Limited Editions
• Museum Collection• Picasso, Rembrandt and more
CSI Personalized Art Portraits
• Both Collections in one Package־ Offers the Logo־ Offers the Lifestyles
Balanced Recognition
• All Commemorative Awards are Corporately Identified with a Customized Medallion of the Company Logo
• All Jewelry is Packaged in a Presentation Gift Box with the Medallion Embedded in the Top
• Contemporary Awards are not Corporately Identified
The Awards
• Award Fulfillment Centers Located in Toronto, Canada, Niagara Falls, NY, Chicago, IL and Atlanta, GA
• Each of the 20 Budget Levels Average over 80 Award Selections
• Variety to Satisfy Different Personal Taste and Demographics
• 5 Year Warranty on all Awards
• Value
The Awards
2008 Shipping Analysis
Collection OfferingPercentage by Redemption
Commemorative 44.0%
Contemporary 56.0%
Commemorative Contemporary
• Administrative Home Page Features Program Overview of all Pertinent Data
• Easy Data Manipulation, Upload and Conversion Capabilities
• Logistical Controls for Brochures and Award Distribution to Unique Locations
• Complete Order Processing• 24 / 7 Web-based Ad Hoc
Administrative Reporting• Interactive Assistant (Just in Case)
Posters
• Build internal excitement by displaying full color posters illustrating award selection examples – all featuring your company logo
• 11”x17” to display in break rooms or on bulletin boards throughout the company
Table Tent CardsPayroll Stuffers
View Only Program Display Allows all your employees to view the anniversary award selections
Manager E-mail Notification
We provide automated notifications to Managers for upcoming anniversaries and upcoming birthdays
Employee Surveys
Get measured results on how CSI performed and employee satisfaction. Questions can be customized.
Why do we only recognize milestone anniversaries?
What about the in-between years of service?
The Award Presentation
49%
79%
89%
0% 20% 40% 60% 80% 100%
79% 75%
71%
57%
0%
10%
20%
30%
40%
50%
60%
70%
80%
89% of recipients were satisfied when their awards were presented at a special event/banquet.
79% of recipients were satisfied when the awards were presented at a staff gathering.
79% of recipients were satisfied when they received their awards on their actual anniversary dates.
75% of recipients were satisfied when they received their awards within a week of their anniversary dates.
57% of recipients were satisfied when they received their awards more than one week after their anniversary dates.
Watch the Presentation Timing
How is the Award Presented?
The award presentation is a critical part to the success of any recognition program. What does it take to make the presentation effective?
71% of recipients were satisfied when they received their awards more than one week prior to their anniversary dates.
49% of recipients were satisfied when receiving awards handed indirectly to them without a presentation.
Survey of Fortune 1000 Recipients
CSI Manager Training
• “Building the Recognition Culture” is an on-site management training curriculum that introduces guiding principals which effect employee recognition programs. This 1 hour seminar is HRCI certified.
• “How to Make an Effective Presentation” is an easy to read “do’s and don’ts” guide to prepare for the award presentation. It is available on-line or in print.
• “Recognition & Engagement Experiences” Six month e-learning application directed at managers.
Building Employee Building Employee Recognition and Creating the Culture
CSI facilitated management training which explores key fundamentals of employee recognition
Memorable Presentations
A quick and easy to read booklet with tips on how to make an strong impact recognition award presentation – a handy reference for managers
Also Located atwww.csistars.com
“Recognition & Engagement Experiences” e-Learning Application
First online course based on the exclusive research of Peter F. Drucker PHD, Dr. Bob Nelson and CSI.
12 core modules, each requiring 20-30 minutes per week
Learning Dashboard
Students are first asked questions to gage their understanding before taking the lesson
1) Checking In Section
Best practices & competencies by Dr. Bob Nelson, world’s leading independent authority on employee motivation & management.
2) Lessons Section
• Simulations
• Online role playing
• Interactive testing
• Real-time feedback & coaching
3) Experiences Section
Compares results to the earlier “Checking In” section
1) Checking Back Section
Steps to help managers practice, drill and rehearse in real life settings
Manager Action Plans
Track:• Completio
n Status• Attitudes• Skills• Knowledge
Track Results
Total Recognition – We’re Ready When You Are
CSI offers comprehensive Total Recognition solutions• Robust web-platform to link multiple programs, awards, and
administration • Communications and training support • Strategy and program development
CSI is excited to introduce the new standard for saying “Thanks”...
Presentation Packaging with Supporting Theme or Corporate Logo and Matching Letterhead
To comply with the rules, and be free of taxes, awards must:
1. Be part of a "qualified plan" that does not discriminate in favor of highly compensated employees.
2. Be an item of Tangible Personal Property awarded as part of a meaningful Presentation.
3. Fall under an average award cost of $400 with an upper limit of $1,600.
4. Service Awards may be given every five years beginning at five years of service.
5. Program is Tax Deductible for Company and non-taxable income for the recipient.
U.S. Service Awards Tax Liabilities
Why Companies are Buying Our New STARS program …
We Solve the Age-old Problem:
• Management wants the logo identification
• Award recipient wants the choice
With CSI Commemorative Awards
• Over 1500 Unique, Elegant Awards (20 Levels)• Symbolic Awards With Unobtrusive Identification• All Include Unique, Acid-Etched 23K Gold or Silver
Logo Medallion
Corporate Identification Awards
Lifestyle (No Logo) Awards
With CSI Contemporary Awards Over 1500 Lifestyle Awards (20 Levels)• All Brand Names Without Corporate Logo• Available in Virtual Product Library For Selection
• Both Collections in one Package־ Offers the Logo־ Offers the Lifestyles
Balanced Recognition
• Easy to Use• 24 / 7 Program Overview• Painless Setup• Instant Re-cap of all Activity• Ad Hoc Reporting
We Include (at no charge)
There are No Hidden Charges
Award Price Includes Everything!• Customized Program Website • Customized “E-Admin” System• Customized Awareness Campaign Materials• Choice of Commemorative or Contemporary Awards (or both)• Customized Print-On-Demand Brochures • Personalized Congratulations Letter & Award Order Form • Framed certificate (print-on-demand flexibility)• Access to comprehensive recognition system (CelebrationLite
and our Crystal, Emblematic and Medallion Collections
No surprises…guaranteed!
Enough Flexibility to DesignYour Program Your Way …..
• Standard or Deluxe Presentation Packages• Print-on-demand award selection brochures • Commemorative and/or Contemporary awards • 20 Budget Levels • Virtual award library (3000 awards) • Print-on-demand award certificates• Print-on-demand posters, payroll stuffers, tent
cards, etc. • Paperless Award System – web-based
notification and ordering
Very Appealing Presentation
“You never get a second chance to make a first impression”
We Care!CSI will help you every step of the way and our proven track record assures you 100% satisfaction
