CSI-09 COMMUNICATION TECHNOLOGY

INTRANET

AUTHOR - V. V. SUBRAHMANYAM

INTRANET

It is the implementation of Internet technologies within an organization, rather than for external connection to the global Internet.

It is based on communication standards of the Internet and the content standards of WWW.

ADVANTAGES OF INTRANET

COST EFFECTIVE EASILY UPDATABLE EASY TO DELIVER INFORMATION EASY TO HAVE INFORMATION

AVAILABLE ON DEMAND SECURE EASY TO USE, CONFIGURE AND MANAGE

CONTD.. WELL SUITED FOR MULTIMEDIA

APPLICATIONS GATEWAY OF INTERNET INTEGRATABLE WITH INTERNAL

CORPORATE DATABASES CAN BE SET UP COMPANY WIDE AND

ALSO BY DEPARTMENT OR FUNCTIONAL AREA

EXTRANET

An Extranet is a set of content also share by a well defined group, but one that crosses enterprise boundaries.

PROBLEMS SOLVE BY THE INTRANET

FROM A BUSSINESS PERSPECTIVEBetter decision making Improved customer relationsBetter bottom line

CONTD…

FROM AN OPERATIONS PERSPECTIVEMake information easy to find, get and useMake bi-directional digital communication available

to everyoneMake development faster and cheaperAllow distributed development and management

CONTD… FROM A FUNCTIONAL PERSPECTIVE

Administrative functions Materials Distribution Education and training Project management Human resources Market research Help desk Purchasing Software Distribution

INTRANET MANAGEMENT ROLES

Five roles have been identified to support the formal Intranet content:Web AdministratorWebmasterPublishersEditorsAuthors

ROLES OF A WEB ADMINISTRATOR

Primarily a manager and facilitator. Responsible for facilitating cooperative

opportunities among the various organizations in the enterprise and administering the enterprise content management infrastructure.

Chairs the Enterprise Web council and could report to either CIO or the Vice President of Strategy.

ROLES OF A WEBMASTER

Webmaster generally is an extension to or modification of existing systems administrator roles.

Webmasters are taking on more training responsibilities as part of their job function.

ROLES OF A PUBLISHER Publishers represent their organization on the

Enterprise Web Council and may create and chair an Editorial board with in their own organization.

Publisher own the processes and policies that both the enterprise and their organization require officially sanctioned information to follow.

May delegate the monitoring and implementation of policy conformance to editors.

ROLES OF AN EDITOR

Editors are found in organizations that have multiple product lines or service areas.

Editors determines what official information will be created for specific activities and manages the information creation and update process, including the formal review cycles.

ROLES OF AN AUTHOR

Authors create the content.

INTRANET APPLICATIONS

MAIL SHARED WHITE BOARDS THREADED DISCUSSION FORMS OF DATABASE DATABASE TO HTML VOICE AND VIDEO CONFERENCING WEB BASED DISCUSSION FORUM

CONTD…

ONLINE POLLS COMPANY FORMS POLICY AND PROCEDURE MANUALS LIVE CHAT EMPLOYEE PHONE DIRECTORY ORGANIZATIONAL CHART