cs peopleclick authoria citrixsystems

8162019 CS Peopleclick Authoria CitrixSystems

httpslidepdfcomreaderfullcs-peopleclick-authoria-citrixsystems 14

Cirix Sysems has long been ahead o he curve in erms o bringing people and echnology ogeher

Since is incepion in 1989 Cirix has been a pioneer in he sofware indusry and has grown up rom

a eam o early innovaors o he marke leader i is oday Wih globally-recognizable producs such

as XenDeskop GooMeeing and NeScaler his as-paced company hrives on he growh and

conribuions o is people and has a business imperaive o atrac reain and develop grea employee

Adapting the Recruiting Environment to Changing Business ModelsCirix Human Resources has been using Peopleclick Auhoria Recruimen Managemen Sysem

(RMS) or quie some ime In 2007 he company ransiioned rom an ousourced recruiing provid

o an in-house model Te new approach required knowledgeable recruiers o work closely wih HR

Business Parners and hiring managers o develop unique recruiing sraegies or differen pars o

he business o aciliae he ransormaion Marilyn Monarch Group Direcor HR Consuling amp

Services a Cirix brough he Peopleclick Auhoria eam back o Cirix o ake a resh look a he RMS

configuraion and ensure ha i was opimized o suppor he new global process

Cirix HR eams around he world successully use he echnology o monior heir alen pipeline mi

Cirixrsquos coninually expanding daabase o candidaes and execue boh acive and passive recruiing

sraegies Te curren RMS configuraion and uncionaliy has proven flexible enough o adap o lo variaions in he process including special requiremens o hard-o-fill posiions

Given he changing economic environmen Cirix has seen a shif o increased employee reerrals and

raffic on heir career sie How has Cirix uilized hese changes o effecively atrac heir nex eam

members Firs employee reerrals have always been a large par o heir hiring sraegy Bu in 2010

Cirix has seen his rend increase hroughou he company RMSrsquos abiliy o ideniy he source-o-

hire during he recruimen process has provided Cirix he abiliy o hone in on successul recruiing

sraegies such as employee reerral programs ldquoA-players mos always associae wih oher A-players

so we encourage our eam o share career opporuniies wih heir neworkrdquo said Brady Fulon Vice

Presiden o HR Operaions a Cirix ldquoRigh now almos 30 percen o new hires come rom our

employee reerral program and harsquos he very bes way o fill a hard-o-fill role Hisorically employeereerrals generae high-caliber candidaes who have a very accurae idea o wha he company is like an

why hey wan o join he eam So as a rule hey urn ino saisfied successul employeesrdquo

Second he company uses he library o sandard repors wihin he Peopleclick Auhoria Business

Inelligence Plaorm o discover which eam members are sreamlining he recruiing process mos

effecively hen shares hese rends and bes pracices wih he res o he eam RMS has helped boos

recruier and hiring manager produciviy hroughou he enire company Wih a successul alen

acquisiion sraegy he Cirix HR eam recognized hey also had o nurure he alen ha was alread

in house

Peopleclick Authoria Case Study

Citrix Systems Powers their Talent Management Strategywith Peopleclick Authoria

Citrix Systems at a Glance

COMPANY Citrix Systems

INDUSTRY Software

HEADQUARTERS

Ft Lauderdale FL

EMPLOYEES 5000

GOAL To find a solution providerthat could effectively managetheir talent acquisition and talentmanagement strategy

SOLUTIONSPeopleclick Authoria RMSbull

Peopleclick Authoriabull

Performance

Peopleclick Authoriabull

CompensationPeopleclick Authoria Successionbull



Ensuring the Success of the Talent Lifecycle

Given he specializaion and innovaion o heir producs many o heir employees mus be idenified

and developed rom wihin he Cirix eam ldquoSomeimes i was hard o keep rack o wha our employe

are doing and irsquos he hings heyrsquore doing every day ha make hem unique and imporan o our

businessrdquo said Fulon Cirix waned o implemen a alen managemen soluion and approached he

sraegy wih he ollowing ypes o quesionsDo we know everyhing ha we need o know abou our peoplebull

Do our perormance pracices inspire people o voluneer meaningul inormaion abou hemselvebull

or a ldquoull porrayalrdquo o perormance

Are we keeping all o he people we wan o keepbull

Are we engaging employees in he ypes o opporuniies hey find valuable and ulfilling in heirbull

career a Cirix

Beore implemening echnology rom he Peopleclick Auhoria alen Managemen suie Cirix had

already adoped an online perormance managemen process ldquoWe werenrsquo simply auomaing paper

processesrdquo says Rich Berger Senior Direcor o Global HRIS ldquoWe were looking or a second-generai

alen managemen soluionrdquo

Cirix is a cuting-edge enerprise sofware company isel991252is Online Division alone is now among

he op five SaaS vendors in he world991252so he HRIS eam already knew wha hey were looking or in

a grea soluion Firs usabiliy or heir inernal cusomers and second991252he abiliy o configure no

cusomize he sofware o mee heir needs Bu hey were also looking or a soluion rom a discipline

sofware provider ldquoTe service piece o he relaionship was criicalrdquo recalls Fulon ldquoUnorunaely

quie a ew vendors orge wha he las lsquosrsquo in ldquoSaaSrdquo sands or Te qualiy o he Peopleclick Auhoria

eam and overall parnership is very imporan o usrdquo

HR Delivered the Way Technology Experts Will Use It

In order o ully develop an in-deph alen managemen sraegy Cirix knew hey also needed a

soluion ha would be used and appreciaed by virually he enire populaion employee manager H

and execuive alike Tese ineracions are predicaed on he noion ha he sysem has he ollowing

atribues

Simplebull

Experience doesnrsquo eel like an ldquoadminisraive burdenrdquo as employees and managers ake acionbull

Delivers oucomes ha appeal o eam memberrsquos business sensebull

ldquoUnfortunately quite a few vendors forget what the last ldquosrdquo in ldquoSaaS stands for The quality of the

Peopleclick Authoria team and overall partnership is very important to usrdquo

mdash Brandy Fulton Vice President of HR Operatio

Citrix System



Afer exensive evaluaion o Peopleclick Auhoria Perormance Peopleclick Auhoria Compensaion

and Peopleclick Auhoria Succession991252all par o he larger Peopleclick Auhoria alen Managemen

suie991252Cirix was confiden ha hese soluions would help implemen an effecive alen managemen

sraegy wihin heir organizaion and complemen heir curren RMS soluion

Improving Performance Management at Citrix SystemsI ldquoWharsquos in i or merdquo is he quesion ha Cirix employees in all roles ask when expeced o perorm

HR acions he resuling experience and ineracions had o deliver disinc and easy-o-recognize val

Tese ineracions are criical because underlying perormance and succession managemen processes

when done correcly will invie volunary submission o valuable inormaion ldquoWersquore ineresed in

someonersquos overall perormance scorerdquo explains Fulon ldquobu we are also in search o he ypes o laen

alens ha arenrsquo always exposed in a radiional review processrdquo

Making i easier or managers and employees o inerac wih he HR eam hrough he Peopleclick

Auhoria soluions pays dividends in erms o he resuling discoveries ldquoTese are he characerisics

ha we need o know abou people o run he business and managers need o know hese hingsrdquo

adds Berger ldquoalen managemen is ineracive no ransacional Knowing more helps us make good business decisions and helps employees grow heir careersrdquo

Furher proo o success came in a survey conduced by he Cirix eam 83 percen o employees and

managers who used he Peopleclick Auhoria soluion agreed ha he experience was beter han he

previous sysem and 88 percen ound i easy o use overall

Rewarding Excellence

ldquoWe have quie a ew complex compensaion plans Peopleclick Auhoriarsquos Compensaion module gav

us enough flexibiliy o implemen all o hem using he ull range o incenives ha make sense or ou

businessrdquo explains Fulon ldquoTe inegraion beween Perormance Goals and Compensaion enabled

he compensaion eam o load suggesed ranges based on he inersecion o perormance and marke

daa Ta same inegraion hen provided managers a direc line o sigh beween he perormance

raings hey give heir eams and he compensaion recommendaions hey submi during he meri

cyclerdquo

Citrix Ownership of the Peopleclick Authoria Solution

An imporan requiremen or he Cirix HRIS eam was heir abiliy o have a voice in he produc

roadmap process ldquoTrough membership in he Clien Advisory Board we are able o orm a rue

parnershiprdquo explains Berger ldquoIn addiion o he business parnership we also required he sofware o

be flexible enough or us o se up mos configuraions ourselves Peopleclick Auhoriarsquos flexibiliy o

give us conrol over he adminisraion o he sysem was one o he reasons we chose heir echnology





Ensuring the Success of the Talent Lifecycle

Given he specializaion and innovaion o heir producs many o heir employees mus be idenified

and developed rom wihin he Cirix eam ldquoSomeimes i was hard o keep rack o wha our employe

are doing and irsquos he hings heyrsquore doing every day ha make hem unique and imporan o our

businessrdquo said Fulon Cirix waned o implemen a alen managemen soluion and approached he

sraegy wih he ollowing ypes o quesionsDo we know everyhing ha we need o know abou our peoplebull

Do our perormance pracices inspire people o voluneer meaningul inormaion abou hemselvebull

or a ldquoull porrayalrdquo o perormance

Are we keeping all o he people we wan o keepbull

Are we engaging employees in he ypes o opporuniies hey find valuable and ulfilling in heirbull

career a Cirix

Beore implemening echnology rom he Peopleclick Auhoria alen Managemen suie Cirix had

already adoped an online perormance managemen process ldquoWe werenrsquo simply auomaing paper

processesrdquo says Rich Berger Senior Direcor o Global HRIS ldquoWe were looking or a second-generai

alen managemen soluionrdquo

Cirix is a cuting-edge enerprise sofware company isel991252is Online Division alone is now among

he op five SaaS vendors in he world991252so he HRIS eam already knew wha hey were looking or in

a grea soluion Firs usabiliy or heir inernal cusomers and second991252he abiliy o configure no

cusomize he sofware o mee heir needs Bu hey were also looking or a soluion rom a discipline

sofware provider ldquoTe service piece o he relaionship was criicalrdquo recalls Fulon ldquoUnorunaely

quie a ew vendors orge wha he las lsquosrsquo in ldquoSaaSrdquo sands or Te qualiy o he Peopleclick Auhoria

eam and overall parnership is very imporan o usrdquo

HR Delivered the Way Technology Experts Will Use It

In order o ully develop an in-deph alen managemen sraegy Cirix knew hey also needed a

soluion ha would be used and appreciaed by virually he enire populaion employee manager H

and execuive alike Tese ineracions are predicaed on he noion ha he sysem has he ollowing

atribues

Simplebull

Experience doesnrsquo eel like an ldquoadminisraive burdenrdquo as employees and managers ake acionbull

Delivers oucomes ha appeal o eam memberrsquos business sensebull

ldquoUnfortunately quite a few vendors forget what the last ldquosrdquo in ldquoSaaS stands for The quality of the

Peopleclick Authoria team and overall partnership is very important to usrdquo

mdash Brandy Fulton Vice President of HR Operatio

Citrix System



























cyclerdquo



































cyclerdquo









cs peopleclick authoria citrixsystems

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