crowdsourcing: the opportunity in market research

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Crowdsourcing Transforming Research into a Profit Center .... Dr Paul Marsden Digital Ethnographer www.socialcommercetoday.com [email protected]

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Presentation at Sao Paulo Collaborate, Co-Create and Innovate Conference hosted by Philips and Brainjuicer

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Page 1: Crowdsourcing: The Opportunity in Market Research

CrowdsourcingTransforming Research into a Profit Center....

Dr Paul MarsdenDigital [email protected]

Page 2: Crowdsourcing: The Opportunity in Market Research

So, who’s the guy with Jacko?

Page 3: Crowdsourcing: The Opportunity in Market Research

“He should be melted down into glue” / Chris Martin

Page 4: Crowdsourcing: The Opportunity in Market Research

Simon Fuller / Mind behind American Idol

Page 5: Crowdsourcing: The Opportunity in Market Research

Web business idea / Open talent contests

Page 6: Crowdsourcing: The Opportunity in Market Research

Web business idea / Open talent contests

1. Source Talent from the Crowd

Page 7: Crowdsourcing: The Opportunity in Market Research

Web business idea / Open talent contests

1. Source Talent from the Crowd

2. Screen for POTENTIAL

Page 8: Crowdsourcing: The Opportunity in Market Research

Web business idea / Open talent contests

1. Source Talent from the Crowd

2. Screen for POTENTIAL

3. OWN THE OUTPUT

Page 9: Crowdsourcing: The Opportunity in Market Research

From business idea to entertainment idea

1. Source Talent from the Crowd

2. Screen for POTENTIAL

3. OWN THE OUTPUT

SOLD

Page 10: Crowdsourcing: The Opportunity in Market Research

1. Source Talent from Crowd

Page 11: Crowdsourcing: The Opportunity in Market Research

1. Source Talent from Crowd

2. Screen for Potential

ProJury

Page 12: Crowdsourcing: The Opportunity in Market Research

1. Source Talent from Crowd

2. Screen for Potential

PeopleJury

ProJury

Page 13: Crowdsourcing: The Opportunity in Market Research

1. Source Talent from Crowd

2. Screen for Potential

3. Own theOutput

Page 14: Crowdsourcing: The Opportunity in Market Research

The Magic of Idol - A Market Research Effect

Page 15: Crowdsourcing: The Opportunity in Market Research

Employee research at Hawthorne plant

Page 16: Crowdsourcing: The Opportunity in Market Research

Research respondents respond positively

Page 17: Crowdsourcing: The Opportunity in Market Research

Research respondents respond positively

Page 18: Crowdsourcing: The Opportunity in Market Research

Research respondents respond positively

Page 19: Crowdsourcing: The Opportunity in Market Research

Something in the Hawthorne water?

Page 20: Crowdsourcing: The Opportunity in Market Research

Humans are social animals - we like participating

Page 21: Crowdsourcing: The Opportunity in Market Research

Humans are social animals - we like participating

The Hawthorne Effect:Participation Research Bias

Page 22: Crowdsourcing: The Opportunity in Market Research

Using the Hawthorne Effect to get yourself a pay rise

Hey boss, can we ask you for some advice?

Page 23: Crowdsourcing: The Opportunity in Market Research

Research-Powered Entertainment

Page 24: Crowdsourcing: The Opportunity in Market Research

It’s Research Jim, but not as we know it.

Page 25: Crowdsourcing: The Opportunity in Market Research

1. Source Talent from Crowd

2. Screen for Potential

3. Own theOutput

American Idol for Business

Idol ResearchMethod

Page 26: Crowdsourcing: The Opportunity in Market Research

1. Source Talent from Crowd

2. Screen for Potential

3. Own theOutput

American Idol for Business

Idol ResearchMethod

Page 27: Crowdsourcing: The Opportunity in Market Research

1. Source Talent from Crowd

2. Screen for Potential

3. Own theOutput

Idol ResearchMethod

Page 28: Crowdsourcing: The Opportunity in Market Research

1. Source Talent from Crowd

2. Screen for Potential

3. Own theOutput

Idol ResearchMethod

Page 29: Crowdsourcing: The Opportunity in Market Research

1. Source Talent from Crowd

2. Screen for Potential

3. Own theOutput

Idol ResearchMethod

Page 30: Crowdsourcing: The Opportunity in Market Research

1. Source Talent from Crowd

2. Screen for Potential

3. Own theOutput

Idol ResearchMethod

Page 31: Crowdsourcing: The Opportunity in Market Research

1. Source Talent from Crowd

2. Screen for Potential

3. Own theOutput

Idol ResearchMethod

Page 32: Crowdsourcing: The Opportunity in Market Research

1. Source Talent from Crowd

2. Screen for Potential

3. Own theOutput

Idol ResearchMethod

Page 33: Crowdsourcing: The Opportunity in Market Research

1. Source Talent from Crowd

2. Screen for Potential

3. Own theOutput

Idol ResearchMethod

Page 34: Crowdsourcing: The Opportunity in Market Research

1. Source Talent from Crowd

2. Screen for Potential

3. Own theOutput

Idol ResearchMethod

Page 35: Crowdsourcing: The Opportunity in Market Research

1. Source Talent from Crowd

2. Screen for Potential

3. Own theOutput

Idol ResearchMethod

Page 36: Crowdsourcing: The Opportunity in Market Research

1. Source Talent from Crowd

2. Screen for Potential

3. Own theOutput

Idol ResearchMethod

Page 37: Crowdsourcing: The Opportunity in Market Research

New research method needs new name: ‘Crowdsourcing’

Idol ResearchMethod

Page 38: Crowdsourcing: The Opportunity in Market Research

Idol Research Platform (Innovation)

Idol ResearchMethod

Page 39: Crowdsourcing: The Opportunity in Market Research

Idol Research Platform (Design)

Idol ResearchMethod

Page 40: Crowdsourcing: The Opportunity in Market Research

Idol Research Platform (Ads)

Idol ResearchMethod

Page 41: Crowdsourcing: The Opportunity in Market Research

Idol Research Platform (Social Research) dotmocracy.org

Idol ResearchMethod

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Idol Model: A Profit-Generating Research Platform

Idol ResearchMethod

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Bored of Surveys, Groups and Interviews? Think Different, Think Idol Research

40

Page 44: Crowdsourcing: The Opportunity in Market Research

Idol - Profit Generating Research Platform (Software)

Survival of the Fittest Competition... The Best Idea Any Ever Had...

Page 45: Crowdsourcing: The Opportunity in Market Research

Idol - Profit Generating Research Platform (Software)

“It’s not the strongest that survives. Nor the most intelligent. It’s the one most adaptable to change”

www.socialcommercetoday.com

Page 46: Crowdsourcing: The Opportunity in Market Research

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Exercise

Plan an Idol Contest!Choose a company/brand represented on your table. Come up with an idea for an Idol Contest to crowdsource a better solution

to a business need, task or problem.

➊ Source Talent from Crowd (HOW will you organize the contest?)➋ Screen for Potential (HOW will your pick winners (expert/public juries?)➌ Own the Output (HOW will you make/save money?)

Present back your idea to the group