crowdsourcing beyond experimentation

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Beyond Experimentation Crowdsourcing is at the core of fundamental, large scale rethinking of business. Shaun Abrahamson @shaunabe [email protected]

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Page 1: Crowdsourcing beyond experimentation

Beyond ExperimentationCrowdsourcing is at the core of fundamental, large scale rethinking of business.

Shaun Abrahamson@[email protected]

Page 2: Crowdsourcing beyond experimentation

Why we’re interested in Crowdsourcing, Communities & Co-Creation

2003

2001

2001

20001991

2000

2004

1995

1999

2005

1996

Page 3: Crowdsourcing beyond experimentation

“Re-Imagination of Nearly Everything – Powered by New Devices, Connectivity + UI + Beauty”

“Magnitude of upcoming change will be stunning”

– Mary Meeker, partner KPCB

About 50% of this Re-Imagination enabled by crowds

Source: Mary Meeker presentation at All things D.

Page 4: Crowdsourcing beyond experimentation

Labo

r

Cap

ital

Ass

ets

Influ

ence

Dat

a

People as brokers of critical resources at internet scale

Page 5: Crowdsourcing beyond experimentation

Sharing, Commenting, Reviewing

Open Innovation, Co-Creation, Micro Tasks

Crowd Funding, Crowd Lending

Collaborative Consumption

Labo

r

Cap

ital

Ass

ets

Influ

ence

Dat

a

“Big Data”

New ways to access critical resources more efficiently

Page 6: Crowdsourcing beyond experimentation

Source: Mary Meeker presentation at All things D.

[Labor, Influence]

The end of all other encyclopedia business models

Page 7: Crowdsourcing beyond experimentation

Less than a decade to transform the economics of audio/video

Date Source: Skype Journal.

[Assets, Influence]

1/1/0

3

1/1/0

4

1/1/0

5

1/1/0

6

1/1/0

7

1/1/0

8

1/1/0

9

1/1/1

0

1/1/1

1

1/1/1

20

5,000,000

10,000,000

15,000,000

20,000,000

25,000,000

30,000,000

35,000,000

Simultaneous Skype Users [a way of looking at the capacity of the network]

Num

ber o

f Use

rs

Page 8: Crowdsourcing beyond experimentation

Innovation: “Not invented here” vs “Proudly found elsewhere”

[Labor, Assets, Influence]

Page 9: Crowdsourcing beyond experimentation

2003

2001

2001

20001991

2000

2004

1999

2005

1996

1995

And this is just the start

Page 10: Crowdsourcing beyond experimentation

Travel: This apartment in Miami versus a Hotel room?

Page 11: Crowdsourcing beyond experimentation

Administration: On demand labor versus full time?

Page 12: Crowdsourcing beyond experimentation

Mobile Service: Better support, R&D and sales versus other mobile operators?

Page 13: Crowdsourcing beyond experimentation

Venture Funding: 66,694 people vs Venture Capital Firm

Page 14: Crowdsourcing beyond experimentation

Automotive: Crowd Forge vs Traditional Auto Design

Page 15: Crowdsourcing beyond experimentation

Data Science: Your team versus the world’s best

Page 16: Crowdsourcing beyond experimentation

Healthcare: Positive Reviews vs Total Stranger

Page 17: Crowdsourcing beyond experimentation

Healthcare: Open health discovery vs private health studies

Page 18: Crowdsourcing beyond experimentation

Personal Loans: 1000’s of investors versus a bank?

Page 19: Crowdsourcing beyond experimentation

New Product Development: New designs and validation vs internal design teams

Page 20: Crowdsourcing beyond experimentation

Biz Dev: Large open calls vs behind the scenes networking

Page 21: Crowdsourcing beyond experimentation

Film: submitted by you, edited by pros

Page 22: Crowdsourcing beyond experimentation

Education: anything from anyone, anywhere vs traditional campus

Page 23: Crowdsourcing beyond experimentation

Emergency Response: everyone helping first responders

Page 24: Crowdsourcing beyond experimentation

Traffic: our big data vs very expensive data

Page 25: Crowdsourcing beyond experimentation

Technical Support: Volunteer army versus paid support

Page 26: Crowdsourcing beyond experimentation

Education: free vs fee

Page 27: Crowdsourcing beyond experimentation

Gaming: work with developers vs just buying games

Page 28: Crowdsourcing beyond experimentation

Assets: Share vs Own

Page 29: Crowdsourcing beyond experimentation

Architecture: Outside ideas vs just internal ideas

Page 30: Crowdsourcing beyond experimentation

Eating: Meals from your friends versus restaurant food?

Page 31: Crowdsourcing beyond experimentation

Wellness: Access to 3 health experts versus 1 for wellness

Page 32: Crowdsourcing beyond experimentation

Design: Multiple designers versus 1 agency

Page 33: Crowdsourcing beyond experimentation

Organization Design: Collective Intelligence vs Individual Intelligence

Page 34: Crowdsourcing beyond experimentation

Marketing: Curated crowd versus your agency

Page 35: Crowdsourcing beyond experimentation

Software Testing: Expert crowds versus your team

Page 36: Crowdsourcing beyond experimentation

Consumer Products: The best of the crowd + best of traditional models

Page 37: Crowdsourcing beyond experimentation

Apparel: The best of the crowd + best of traditional models

Page 38: Crowdsourcing beyond experimentation

If you work with crowds to change access to critical resources (Labor, Influence, Capital, Assets and Data), you get massive impacts

+ across business functions (we just saw R&D, Operations, Marketing, Sales, Customer Support)

+ across almost all industries (we just saw Finance, Consumer Staples, Consumer Discretionary, Information Technology, Healthcare, Telecommunications, Industrials)

Fundamental restructuring enabled by crowds

Page 39: Crowdsourcing beyond experimentation

Sharing, Commenting, Voting

Open Innovation, Co-Creation, Micro Tasks

Crowd Funding, Crowd Lending

Collaborative Consumption

Labo

r

Cap

ital

Ass

ets

Influ

ence

Dat

a

“Big Data”

Over the next 2 days – how will you re-imagine your business?

Page 40: Crowdsourcing beyond experimentation

Beyond ExperimentationCrowdsourcing at the core of fundamental change.

Shaun Abrahamson@[email protected]