Crowd and Crisis Management PPT

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Crowd Mangement

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  • Maritime Education and Training

    www.alsafeenah.com Fayeq Masalmeh, Marine Ch. Eng.

    Crowd Management, Passenger Safety, and

    Safety Training for Personnel providing direct

    services to passengers in passenger spaces.

    IMO Model Course 1.28

    and

    Proficiency in Crisis Management & Human

    Behavior Training, Including Passenger

    Safety,

    Cargo Safety & Hull integrity Training

    IMO Model Course 1.29

  • Maritime Education and Training

    www.alsafeenah.com Fayeq Masalmeh, Marine Ch. Eng.

    Course Outlines

    Introduction to STCW 95Introduction to STCW 95

    Crowd Management TrainingCrowd Management Training

    Familiarization TrainingFamiliarization Training

    Safety TrainingSafety Training

    Passenger Safety, Cargo Safety and Hull Passenger Safety, Cargo Safety and Hull

    Integrity TrainingIntegrity Training

    Crisis Management and Human Behavior Crisis Management and Human Behavior

    TrainingTraining

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    www.alsafeenah.com Fayeq Masalmeh, Marine Ch. Eng.

    STCW Convention STCW Convention

    Reg.V/2Reg.V/2

    Mandatory minimum requirements Mandatory minimum requirements

    for the training and qualifications of masters, for the training and qualifications of masters,

    officers, ratings and other personnel on officers, ratings and other personnel on roro--roro

    passenger shipspassenger ships

  • Maritime Education and Training

    www.alsafeenah.com Fayeq Masalmeh, Marine Ch. Eng.

    ( 1 ) Introduction

    STCW 78 and STCW 95 STCW 78 and STCW 95

    (International Convention on Standards of (International Convention on Standards of

    Training, Certification and Watch keeping for Training, Certification and Watch keeping for

    Seafarers, 1978)Seafarers, 1978).

    The 1995 amendments, which completely The 1995 amendments, which completely

    revised the Convention, entered into force on revised the Convention, entered into force on

    1 February 1997. 1 February 1997.

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    www.alsafeenah.com Fayeq Masalmeh, Marine Ch. Eng.

    ( 2 )

    Master, officers and other personnel Master, officers and other personnel

    designated on muster lists to assist designated on muster lists to assist

    passengers in emergency situations on passengers in emergency situations on

    board board roro--roro passenger ships shall have passenger ships shall have

    completed training in crowd managementcompleted training in crowd management

    as specified in section Aas specified in section A--V/2, paragraph 1 V/2, paragraph 1

    of the STCW Code of the STCW Code

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    www.alsafeenah.com Fayeq Masalmeh, Marine Ch. Eng.

    ( 3)

    Masters, officers and other personnel assigned Masters, officers and other personnel assigned Masters, officers and other personnel assigned Masters, officers and other personnel assigned Masters, officers and other personnel assigned Masters, officers and other personnel assigned Masters, officers and other personnel assigned Masters, officers and other personnel assigned specific duties and responsibilities on board specific duties and responsibilities on board specific duties and responsibilities on board specific duties and responsibilities on board specific duties and responsibilities on board specific duties and responsibilities on board specific duties and responsibilities on board specific duties and responsibilities on board rorororororororo--------rorororororororo passenger ships shall have completed passenger ships shall have completed passenger ships shall have completed passenger ships shall have completed passenger ships shall have completed passenger ships shall have completed passenger ships shall have completed passenger ships shall have completed

    the familiarization trainingthe familiarization trainingthe familiarization trainingthe familiarization trainingthe familiarization trainingthe familiarization trainingthe familiarization trainingthe familiarization training specified in section specified in section specified in section specified in section specified in section specified in section specified in section specified in section AAAAAAAA--------V/2, paragraph 2 of the STCW Code.V/2, paragraph 2 of the STCW Code.V/2, paragraph 2 of the STCW Code.V/2, paragraph 2 of the STCW Code.V/2, paragraph 2 of the STCW Code.V/2, paragraph 2 of the STCW Code.V/2, paragraph 2 of the STCW Code.V/2, paragraph 2 of the STCW Code.

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    www.alsafeenah.com Fayeq Masalmeh, Marine Ch. Eng.

    ( 4 )

    Personnel providing direct service to Personnel providing direct service to

    passengers in passenger spaces on board passengers in passenger spaces on board

    roro--roro passenger ships shall have completed passenger ships shall have completed

    the safety trainingthe safety training specified in section Aspecified in section A--V/2, V/2,

    paragraph 3 of the STCW Code. paragraph 3 of the STCW Code.

  • Maritime Education and Training

    www.alsafeenah.com Fayeq Masalmeh, Marine Ch. Eng.

    ( 5 )

    Masters, chief mates, chief engineer officers, second engMasters, chief mates, chief engineer officers, second engineer ineer

    officers and every person assigned immediate responsibility officers and every person assigned immediate responsibility

    for embarking and disembarking passengers, loading, for embarking and disembarking passengers, loading,

    discharging or securing cargo, or closing hull openings on discharging or securing cargo, or closing hull openings on

    board board roro--roro passenger ships shall have completed approved passenger ships shall have completed approved

    training in passenger safety, cargo safety and hull integritytraining in passenger safety, cargo safety and hull integrity as as

    specified in section Aspecified in section A--V/2, paragraph 4 of the STCW Code.V/2, paragraph 4 of the STCW Code.

  • Maritime Education and Training

    www.alsafeenah.com Fayeq Masalmeh, Marine Ch. Eng.

    ( 6 )

    Masters, chief mates, chief engineer officers, second Masters, chief mates, chief engineer officers, second

    engineer officers and any person having engineer officers and any person having

    responsibility for the safety of passengers in responsibility for the safety of passengers in

    emergency situations on board emergency situations on board roro--roro passenger passenger

    ships shall have completed approved training in ships shall have completed approved training in

    crisis management and human crisis management and human behaviourbehaviour as specified as specified

    in section Ain section A--V/2, paragraph 5 of the STCW Code V/2, paragraph 5 of the STCW Code

  • Maritime Education and Training

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    Introduction

    Ro- Ro passenger ships Disasters

    Herald of Free EnterpriseHerald of Free Enterprise

    Scandinavian StarScandinavian Star

    Estonia Estonia

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    Herald of Free Enterprise

    6/3/1987 UK

    459 passengers 459 passengers ( extra passengers carried )( extra passengers carried )

    Proceed to sea with bow door openProceed to sea with bow door open

    Ch. officer was under pressureCh. officer was under pressure

    Capsized and 188 passenger died Capsized and 188 passenger died

    Recommendation after actionRecommendation after action

    Indicator lights, closed TV circuit, draft gauges, reportingIndicator lights, closed TV circuit, draft gauges, reporting & logging & logging

    ,securing doors, securing cargo, and emergency escapes .,securing doors, securing cargo, and emergency escapes .

  • Maritime Education and Training

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    Scandinavian Star

    7/4/1990 Norway

    99 crew 99 crew ( 90 new )( 90 new ) and 383 passengers ,153 diedand 383 passengers ,153 died

    Fire in accommodation and no search for Fire in accommodation and no search for

    other firesother fires

    No drills carried out for the new crewNo drills carried out for the new crew

    Recommendation after actionRecommendation after action

    Sprinkler and fire detecting systems, safety training, Sprinkler and fire detecting systems, safety training,

    fire patrol, fire doors indicators, fire alarms fire patrol, fire doors indicators, fire alarms

    functions, counting people when abandoned shipfunctions, counting people when abandoned ship

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    Estonia

    28/9/1994 Baltic Sea

    989 people aboard , 139 survived

    Bow w.t rubber seal was worn

    Strong wind and high waves

    Securing devices and hinges broken

    Sound from the bow and speed not reduced

    Delay of abandon ship alarms

    Officers not watching TV monitors

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    First trainingFirst training

    Crowd ManagementCrowd Management

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    Crowd Management Training

    LifeLife--saving appliances and control planssaving appliances and control plans

    Passengers assistance to assembly and Passengers assistance to assembly and

    embarkation stationsembarkation stations

    Mustering proceduresMustering procedures

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    Live saving appliances

    and control plans

    Ship layoutShip layout

    Emergency exitEmergency exit

    Location of equipmentLocation of equipment

    Training manualTraining manual

    DrillsDrills

    Muster listMuster list

    General emergency alarmsGeneral emergency alarms

    Abandon ship alarmAbandon ship alarm

    emergency dutiesemergency duties

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    www.alsafeenah.com Fayeq Masalmeh, Marine Ch. Eng.

    Live saving appliances

    and control plans cont.

    Location of adult and infant lifejacketsLocation of adult and infant lifejackets

    Location of extra blanketsLocation of extra blankets

    Location of emergency lockersLocation of emergency lockers

    Location of first aid lockersLocation of first aid lockers

    Aware of lifeboat boarding and launchingAware of lifeboat boarding and launching

    Aware of life rafts boarding and launchingAware of life rafts boarding and launching

    Familiar with man overboard proceduresFamiliar with man overboard procedures

    Familiar of different types of lifebuoysFamiliar of different types of lifebuoys

    Restrictions on the use of elevatorsRestrictions on the use of elevators

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    Mustering Procedures

    Clear reassuring ordersClear reassuring orders

    Take controlTake control

    Escape routes kept clearEscape routes kept clear

    Restriction for using ElevatorRestriction for using Elevator

    Assist or organize assistance for disabled Assist or organize assistance for disabled

    passengerspassengers

    Accommodation searchAccommodation search

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    Mustering Procedures

    High visibleHigh visible

    Avoid panicAvoid panic

    leader ship and confidenceleader ship and confidence

    Entrance points to assemblyEntrance points to assembly

    stations kept clearstations kept clear

    reassure separated family groupsreassure separated family groups

    maintain position when in chargemaintain position when in charge

    close unused doorsclose unused doors

    Prepare people for abandonedPrepare people for abandoned

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    Mustering Procedures

    Live saving appliances

    Demonstrate their useDemonstrate their use

    Clear instructionsClear instructions

    Draw attention to donning instructionsDraw attention to donning instructions

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    Mustering Procedures

    Passengers Information in Case of Emergency

    Tell what has happened Tell what has happened

    Give your appraisal of the situation Give your appraisal of the situation

    Give details about what measures have been taken Give details about what measures have been taken

    State the expected outcome State the expected outcome

    State whether the situation has been reported ashore State whether the situation has been reported ashore

    Point out that the crew is trained for the task and that the Point out that the crew is trained for the task and that the

    passengers must follow their instructions passengers must follow their instructions

    Give information frequently ever10 to 15 minutesGive information frequently ever10 to 15 minutes

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    Mustering Procedures

    Prepare for abandoned

    Passengers suitably clothedPassengers suitably clothed

    Donning of lifejacketsDonning of lifejackets

    Extra blanketsExtra blankets

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    Mustering Procedures

    Passenger list and evacuation Passengers Passengers

    numbersnumbers

    Passenger countedPassenger counted

    Cabins and public spaces searchCabins and public spaces search

    Passenger number in each boat passed to Passenger number in each boat passed to

    bridgebridge

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    Abandoned ShipAbandoned Ship

    Master InstructionsMaster Instructions

    Use of lifeboatsUse of lifeboats

    Use of life raftsUse of life rafts

    Embarkation laddersEmbarkation ladders

    Rescue boatRescue boat

    Use of Marine Evacuation SystemUse of Marine Evacuation System

    Use of distress signalsUse of distress signals

    Mustering Procedures

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    22ndnd TrainingTraining

    Familiarization TrainingFamiliarization Training

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    Familiarization training

    1.1. Design and operational limitationsDesign and operational limitations

    2.2. Procedures for opening, closing and securing hull Procedures for opening, closing and securing hull openingopening

    3.3. Legislation, codes effecting Legislation, codes effecting roro--roro passengers shipspassengers ships

    4.4. Stability and stress requirements and limitationsStability and stress requirements and limitations

    5.5. Procedures for the maintenance of special Procedures for the maintenance of special equipmentequipment

    6.6. Loading and cargo securing manual and Loading and cargo securing manual and calculationscalculations

    7.7. Dangerous cargo areaDangerous cargo area

    8.8. Emergency proceduresEmergency procedures

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    Design and operational limitationsDesign and operational limitations

    Voyage duration and sailing areaVoyage duration and sailing area

    Expected sea conditionsExpected sea conditions

    Limitation of speedLimitation of speed

    Stowage planStowage plan

    Restriction of loads and heightRestriction of loads and height

    Mass of cargo units and vehiclesMass of cargo units and vehicles

    Types of cargoTypes of cargo

    Number of passengersNumber of passengers

    Any instruction to be followed from the master or companyAny instruction to be followed from the master or company

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