cross timezone startups: how to manage remote teams across multiple timezones

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Cross timezone startups; How to manage remote teams across multiple timezones Stephen Jagger, co-founder PayrollHero Tuesday, 30 April, 13

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"Cross Timezone Startups: How To Manage Remote Teams Across Multiple Timezones" by Stephen Jagger, Co-Founder, PayrollHero Presented at Philippines Satellite 2013 More information: e27.co/echelon

TRANSCRIPT

Page 1: Cross Timezone Startups: How To Manage Remote Teams Across Multiple Timezones

Cross timezone startups;How to manage remote teams

across multiple timezones

Stephen Jagger, co-founderPayrollHero

Tuesday, 30 April, 13

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Manila is 15 Hours Ahead of Whistler

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Tools

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Daily Standup Meeting

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Daily Standup Agenda (starts at 7:37am)

- Good News- Recap Yesterday

- Today’s Plan- Roadblocks

- One Word Close

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Weekly Engineering Meeting

Weekly Customer Service Meeting

Weekly Stewards Meeting

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5 Minutes - Good News (We each share something good about our life. This could be Business or Personal.)

10 Minutes - The Numbers (One person each week will be responsible for preparing and presenting a report on our customer service.)

10 Minutes - Customer/Employee Feedback (We each share some feedback from clients or colleagues about PayrollHero.)

30 Minutes - The Rocks (This is where we tackle any pressing issues with our Customer Service Practices any team member can present a rock.)

5 Minutes - Closing comments (This is like the 1 word close at the daily huddle just say how you feel.)

Agenda

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Advisors / Investors

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Financials

Documents

Mail

Legal

Meeting Notes

Memos

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Knowledge Transfer

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Questions?

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