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Driving Competitive Advantage and Next Level of Success for Banks with Performance Management

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Page 1: Cross selling 4

Driving Competitive Advantage and Next Level of Success for Banks with Performance Management

Page 2: Cross selling 4

Agenda

Compliance AND Performance, mutually

exclusive?

Performance Management Vision for Banking

About Cognos

Page 3: Cross selling 4

Leading Challenges for C-Level Bankers

0 10% 20% 30% 40% 50%

Competition

Mergers and systems

Risk management

Cross selling

Cost management

Change culture

Customers

Compliance

Increase revenues

N = 15

Source: 2005 U.S. Bank Survey, Financial Insights, an IDC Company

Page 4: Cross selling 4

Performance Investments

Improve reporting accessibility and transparency

Improve financial close process

Improve planning process

Near-Term Investment PrioritiesNear-Term Investment Priorities

Research PerspectivesInvestment Priorities

11

22

33

Compliance, Technology, and Performance Management — Finance Combines

Opportunity with Necessity, August 2005

Compliance Investments

Improve reporting accessibility and transparency

Improve financial close process

Improve planning process

11

22

33

Page 5: Cross selling 4

Compliance Themes & Response

The common Regulatory intent

Increase Transparency

Increase Controls

Two responses to Compliance challenge:

Tactical: respond to each regulatory demand individually, reactively

Strategic: deliver visibility throughout the organisation in key areas and externally to stakeholders (customers, regulators, accounting groups, investors etc.)

But a tactical ONLY approach cannot deliver a coherent and consistent compliance/disclosure strategy that aligns with internal management processes. There will be multiple versions and wasted investment

Page 6: Cross selling 4

Agenda

Compliance AND Performance, mutually

exclusive?

Performance Management Vision for Banking

About Cognos

Page 7: Cross selling 4

Disconnected Decision Making

Single Platform for Decision MakingSingle Platform for Decision Making

Page 8: Cross selling 4

Cognos Performance Management System

Page 9: Cross selling 4

Banking Performance Management Solution Areas

OPERATIONS RISK & COMPLIANCE

FINANCE & HRSALES & MARKETING

Customer Management, Analysis & Profitability

Product portfolio Performance

Channel Analysis & Reporting

Branch Performance Blueprint

Customer Segment Blueprint

Core Banking Reporting

Mortgage Origination Performance

Credit Card Issuance

Operations Risk Management

Credit Risk Reporting

Risk Management & Basel II

Compliance Performance Management

Risk Cockpit

Sales Analysis& Reporting

Sales Compensation Planning

Sales Planning & Forecasting

Initiative Planning

Risk Analysis

Cap Project Planning

Discretionary Capital Expenditure Planning

Expense Planning & Control

Strategic Long Range Planning

Strategic Fin. Planning & Forecasting

Expense Planning & Control

Allocation Planning

Workforce Performance

IFRS

Governance Risk & Compliance Profitability Operational Efficiency Finance, HR & MarketingCustomer Solutions Cognos & Partner Solutions

BANKING

Page 10: Cross selling 4

Agenda

Compliance AND Performance, mutually

exclusive?

Performance Management Vision for Banking

Introduce Cognos

Page 11: Cross selling 4

Cognos: The Performance Management Leader in Financial Services

Cognos has over 1,000 financial services customers

All of the world’s top 10 Investment Banks

6 of the top 10 Asian Banks

9 of the top 10 European Banks

9 of the top 10 US Banks

Breadth & independence of Performance Management offering supports departmental BI through to enterprise PM suite implementation

Cognos has strong relationships with key financial services application and integration partners including IBM, Accenture, Deloitte, Bearing Point, Misys, i-flex, FiServ etc.

Page 12: Cross selling 4

Selected Financial Services Customers

Page 13: Cross selling 4

Selected Cognos Performance Management Successes in Financial Services

Retail Customer Profitability

Marketing Analysis

Channel Management

Customer Profitability and Servicing

Branch Performance

Performance Reporting

Customer Management and Insight

Compliance Scorecard

Market Risk Management

Credit Risk Reporting

Global Investment Bank

Top 10 Global Bank

Top 3 Global Bank

Top 5 Global Investment Bank

Client Portfolio Risk Management

Page 14: Cross selling 4

Financial Services Performance Management Solutions

Branch Performance Blueprint

Customer Segment Profitability Planning and Reporting*

Product Profitability Planning and Reporting*

Basel II and Risk Reporting

Insurance Risk/Claims Reporting

Mortgage Origination and Servicing Reporting

WorkForce Analytics

Risk Reporting*

Compliance Reporting*

*In development

Page 15: Cross selling 4

About CMCSoft: The Official Distributor of Cognos in Vietnam

A member of CMC Corporation, one of

the leading ICT Groups in Vietnam with

the revenue in 2006 of around 40

million USD

++200 well-trained and experienced

staff with high qualifications.

Good expertise in providing software

solutions for Banking – Finance

Organization

Good quality management process:

ISO 9001:2000

Page 16: Cross selling 4

Thankyou

To access the Financial Insights executive report: 'Performance Management Drives Improvement at European and U.S. Banks', visit www.cognos.com/financial_services.

[email protected]