cross community campaigns with cq5

31

Upload: lars-trieloff

Post on 09-May-2015

1.825 views

Category:

Technology


0 download

DESCRIPTION

Combine Social Media with Social Communities in CQ5 to open additional channels for your marketing campaigns and increase targeting accuracy, maximize conversion and drive profitability.

TRANSCRIPT

Page 1: Cross community campaigns with CQ5
Page 2: Cross community campaigns with CQ5

Cross Community Campaigns with CQ5Lars Trieloff, Product Manager

Page 3: Cross community campaigns with CQ5
Page 4: Cross community campaigns with CQ5
Page 5: Cross community campaigns with CQ5

POS

Stores

Website

Mobile

Catalog

Direct Mail

Blogs

RSS

Twitter

FacebookYoutube Call Centers

TV

Radio

SEO

SEM

MySpace

E-Mail

Apps

Communities

Page 6: Cross community campaigns with CQ5

SEM

POS

Stores

Website

Mobile

Catalog

Direct Mail

Blogs

RSS

Twitter

FacebookYoutube Call Centers

TV

Radio

SEO

MySpace

E-Mail

Apps

Communities

Page 7: Cross community campaigns with CQ5

Community Outposts

Page 8: Cross community campaigns with CQ5
Page 9: Cross community campaigns with CQ5
Page 10: Cross community campaigns with CQ5
Page 11: Cross community campaigns with CQ5
Page 12: Cross community campaigns with CQ5
Page 13: Cross community campaigns with CQ5

Points of Dis-Integration

! Information Architecture

! Design

! Navigation

! Messaging

Limited effectiveness

Page 14: Cross community campaigns with CQ5
Page 15: Cross community campaigns with CQ5

Cultural barriers

Page 16: Cross community campaigns with CQ5

Cultural barriers

Technical obstacles

Page 17: Cross community campaigns with CQ5

Cultural barriers

Organizational borders

Technical obstacles

Page 18: Cross community campaigns with CQ5

Social Media Outposts

Page 19: Cross community campaigns with CQ5

Share buttons are a distraction, not a

strategy

Page 20: Cross community campaigns with CQ5

Alternative: planned social media outposts

Page 21: Cross community campaigns with CQ5
Page 22: Cross community campaigns with CQ5

Extended audience

Page 23: Cross community campaigns with CQ5

Extended audience

Technical obstacles

Page 24: Cross community campaigns with CQ5

Extended audience

Organizational borders

Technical obstacles

Page 25: Cross community campaigns with CQ5

Extended audience

Organizational borders

Technical obstacles

Cultural barriers

Page 26: Cross community campaigns with CQ5

Extended audience

Organizational borders

Technical obstacles

Cultural barriers

Page 27: Cross community campaigns with CQ5

Extended audience

Organizational borders

Technical obstacles

Cultural barriers

Page 28: Cross community campaigns with CQ5

Extended audience

Organizational borders

Technical obstacles

Cultural barriers

Page 29: Cross community campaigns with CQ5

Integrated Communities

! Blogs

! Wikis

! Calendars

! Profiles

! Forums

! Moderation

Page 30: Cross community campaigns with CQ5

Integrated Communities

! RSS Feeds

! Comments

! Ratings

! Social Admin

! SPAM Filtering

! Targeting

Page 31: Cross community campaigns with CQ5

Social Media Outposts

! RSS Feeds

! Polling Importer

! Workflow

! Direct Publishing