CRITICISM

ByEnniye Timiebi Tova.

PRESENTATION OUTLINE

• Definition of the word Criticism• Types of Criticism• Destructive Criticism• Constructive Criticism • Giving and receiving

Constructive Criticism(GARCC).• CONCLUSION

CRITICISM

It is an evaluative or corrective exercise and can occur in any area of human life. Criticism can therefore take many different forms. How exactly people go about criticizing, can vary a great deal.

Types of CriticismThere are several types of criticism; • Self-criticism• Destructive • Constructive • Logical • Literalthe list goes on……

It’s GOOD FOR : A DEFINITE NO for:

IT WILL DO WELL IN A POLITICAL, DEMOCRATIC OR MILITARY SETTING THIS COULD BE IN DETERMING METHODS OR STRATEGIES TO BE USED IN FIGHTING A COMMON ENEMY; FAVOURING THE ONE PERSON WHO IS BETTER AT PRESENTING A CASE FOR EXAMPLE USE OF NUCLEAR WAR HEADS AGAINST THE OPTION OF PEACE TALKS.

FOR A WORK ENVIRONMENT; USING PATHCARE AS AN EXAMPLE. PATHCARE MAINLY OPERATES AS AN OPEN OFFICE WITH DIFFERENT PEOPLE FILLING IN ROLES AT DIFFERENT TIMES OF THE DAY. THERE IS AN INCREASED AMOUNT OF FRICTION. EMPLOYING A DESTRUCTIVE MEANS OF CRITICISM WOULD NEGATIVELY AFFECT RELATIONS AND ULTIMATELY AFFECT PRODUCTIVITY AND PROFITS.

Be truthful, if you got this kind

of response would you

be happy?

You would definitely end up

looking like Emeka.

CONSTRUCTIVE CRITICISMIt is the process of offering valid and well-reasoned opinions about the work of others, usually involving both positive and negative comments, in a friendly manner rather than an oppositional one. The purpose of constructive criticism is to improve the outcome. In collaborative work, this kind of criticism is a valuable tool in raising and maintaining performance standards.

GARCC NEWSFLASH! As wonderful and as easy as it

sounds; giving and receiving constructive criticism appropriately or in the right manner without conflict can be a huge problem.

GIVING

The sandwich approach should be taken; some positive----then

negative(communicating the problem with the work and not the person---

then positive.

RECEIVING In the heat of the moment, many of us react

with defensiveness and anger or—even worse—attack the person giving us feedback. But the truth is, we need to get over it. We know there’s value in constructive criticism—how else would we identify weaknesses and areas of improvement?—and being able to handle it calmly and professionally will only help us maintain relationships and be more successful in everything we do.

6-STEP PROCESS IN HANDLING CRITICISM

• • `

Article credit-Forbes magazine

1. Stop Your First Reaction

At the first sign of criticism, before

you do anything—stop!

2. Remember the Benefit of Getting Feedback ; namely, to improve your skills, work product, and relationships, and to help you meet the expectations that your manager and others have of you.

3. Listen for Understanding Allow the person to share his or her complete thoughts, without interruption. When he or she is done, repeat back what you heard. 

5. Ask Questions: Now it’s time to process the feedback—you’ll probably want to get more clarity at this point and share your perspective.

6. Request Time to Follow Up Hopefully, by this point in the conversation, you can agree on the issues that were raised. Once you articulate what you will do going forward, and thank the person again for the feedback, you can close the conversation and move on.

4. Say Thank You.

CONCLUSION Constructive criticism is often the only

way we learn about our weaknesses—without it we can’t improve. When we’re defensive, instead of accepting and gracious, we run the risk of missing out on this important insight. Remember, feedback is not easy to give and it’s certainly not easy to receive, but it will help us now and in the long run.

DANKE! Criticism may not be agreeable, but

it is necessary. It fulfils the same function as pain

in the human body. It calls attention to an

unhealthy state of things.  -Winston

ChurchillPhoto credits: Google