1. Product & Platform Overview Brian C. Andersen Regional Account Manager

2. Cloud Communications 3. Executive Phones SIP 300G Color Gigabit-PoE Phone 6 line, 4 soft, 10 programmable keys TI Aries, HD audio, TIA 920 comp. VLAN, Ring tones, Screensaver Customized Crexendo firmwareSIP 230P PoE Internet Phone 3 line, 4 soft, 10 programmable keys TI Titan, HD audio, VLAN, Ring tones Customized Crexendo firmware 4. Analog Gateways FXS Gateways 2 port gateway 2 SIP accounts, WAN/LAN ports 16/24/48 port gateways High density 1/2 50 pin Telco connector Carrier grade G.168 LEC 5. Mobile Endpoints Android and iOS iPhone 4 and above (iOS 6+) iPad 2 and above (iOS 6+) Android 4.0 and above Android phones and tablets Wifi or 4G/LTE SILK, iLBC, PCMU codecs 6. Traditional PBX Features Forward (Always, Busy, No Answer) Transfer (Blind, Semi-attended, Attended, To VM) 3-way conference, Intercom, Auto-answer Mute, Hold, Call-waiting, LCR, MOH Caller-ID, Redial, Auto-redial, Hotline, DND Call-history, Phone-book, Company Directory Voicemail, MWI, Message Summary Anonymous calling/call-rejection Paging (multicast, overhead) Directed call pickup Headset wireless, wired, lifter Ring-tone selection, Wallpaper 7. Traditional PBX Features Advanced Call Routing Sequential/Simultaneous Ringing Status based routing Auto-attendant Corporate Directory Dial-by-name, Dial-by-number Call Park/Pickup, System Hold Ad-hoc multiparty conference Call center - ACD Hunt Groups Fax Call Recording, Call Logger Group Voicemail, Messaging 8. Traditional PBX Features Multiple Avenues for Feature Access Phone/Expansion Modules Crexendo Web Portal Mobile Example Features Find-Me-Follow-Me Status DSS/BLF ACD Login/Logout 9. Traditional Fax FXS gateways (DTA) T.38 FoIP protocol Industry standard Higher reliability than G711 pass through T.38 relay to carriers Disable ECM, 14.4k baud rate 10. Cloud Fax Paperless Fax - Email, Portal, Mobile Inbound & Outbound Outbound cFax [phone-number]@fax.crexendo.com Send/Compose fax from portal Employee permission Optional access code - Secure Status - Queued, Delivered, Error pdf, tiff, doc[x], xls[x], txt, rtf, html, jpg 11. Cloud Fax Inbound cFax DID rings to Cloud Fax extension pdf, tiff formats Group fax multiple usersFlexible Fax Rules Forward or SMS Call Type Subject From or To Time Person or Group 12. Cloud Conference Ad-hoc always available conference 10 party hosted conference with pin Each user can have their own bridge DID Local or Toll Free Mid-conf. DTMF features (0 = mute) Record conference 13. Unified Messaging Unified access to voicemail, call recordings, fax Portal, Email, Mobile Wav, aac files Embedded QT player Flexible forwarding rules Cloud storage 14. Find me Follow me Status based routing Hunting Ring sequentially Sim-ring Ring simultaneously Change status through Portal, Phone, Mobile Google Voice style application available 15. Crexendo Mobile Extension off your Crexendo system Make & receive calls using desktop number Show office line as caller ID on calls Sim-ring desk and mobile app Reduce cellular minute usage International Travel Call US for free Voicemail & missed call notifications Visual voicemail return calls back from VM Status management (Find-Me-Follow-Me) One Touch Forward Automated contact sync 16. Twinning Move Call Seamless transfer no MOH Must for road warriors Feature (DSS) key invocationTwin Out Push call out from Crexendo device 1 touch or enter twin destination Destination can be non Crexendo DID User based permissionTwin In Pull call into Crexendo device Call should be in Crexendo system Select from active call list 17. Twinning 18. Call Center Robust, feature-rich yet easy administration Always on! No maintenance downtime Carrier class performance & reliability No special hardware needs Multi-Location staffing support On-demand growth as per your needs Multi-tier queue support thru overflow Caller-ID customization Caller position announcement & chime Custom MOH All call recording for queue & agents 19. Call Center Agent Easy Login/Logout thru DSS keys Agent login status display on phone Multiple queue participation per agent Agents can monitor queues and their statusSupervisor Monitor, Whisper, Barge, Conference Easy agent configuration and management Force logout agent Dashboard access 20. Call Center - Dashboard Real time data Call Status, Agents Status, Queue Statistics Multiple concurrent access based on assigned privileges Auto or manual data refresh support Ideal wallboard for heads-up display 21. Call Center - Dashboard 22. Call Center - Reporting Daily/Weekly/Monthly Reports Delivery to your e-mail inbox Text or CSV format support Comprehensive reports Customize per your needs 23. Call Recording Record Individual Calls DSS key toggle, or *72, *73 User based permissionRecord All Calls Extension based Recordings delivered to group ACD recordings call center admin Access, storage, metering Access portal, email Aac format, authenticated download Storage metered 1 GB free Approx 100 hours per GB for aac 24. Management & Administration Ease of use Cloud based system administration Quick access to frequently usedfeatures Logical grouping of elements. Easy to use wizards Multi-Level user access support (Admin versus End Users) Permissions: System, Tenant, User Little to no learning curve 25. Management & Administration Remote Device Management Consolidated view of all devices Detailed status of each device Easily move devices across locations Upgrade, Configure, Debug remotely 26. Management & Administration Device Configuration Easy Point & Click graphical configuration Users can set their own DSS/Speed-Dial keys Advanced options codecs, network, KV parameters 27. Management & Administration Advanced Business Applications Easy to use configuration wizards Associate extensions with users, DIDs Chain extensions for advanced call routing applications Create multi-level auto attendants with scheduling Company directory Easily forward messages and calls during employee churn 28. Management & Administration Customizable Prompts & MOH Upload or Live Record any prompt Male/Female Voice for TTSScheduling Intuitive scheduling for applications Day mode, Night mode, Holiday schedule Call routing based on scheduling 29. Call Logs, Metering & Billing View your bills online Detailed invoices with usage Unified billing View call history details Search, Filter, Sort Call reports 30. DIDS DID inventory spanning all 50 states + Canada Toll free & local Port numbers in for free (LNP) Add DIDs, Lines for seasonal growth Show local presence for your businesses Tie marketing campaigns to DIDs Tier-1 carriers E-911 compliance CLEC 31. Security & Compliance PCI compliant (Class-1) data center Secure data storage and access Secure configuration management Secure auto-provisioning from phones (https, password) Secure call setup SIP/TLS Secure audio SRTP Per-call authentication from SIP endpoints Authenticated downloads for call recordings 32. Thank You Brian C. Andersen Regional Account Manager