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Page 1: Crew Welfare - uk-emp.co.uk3_Bill+Green_Spe… · • 2010 –445 reported incidents • 2016 –191 reported incidents • Other maritime related crime is increasing • Especially

Copyright © 2016 by SpeedCast. All Rights Reserved.

Crew Welfare

Copyright © 2017 by Speedcast. All Rights Reserved.

Page 2: Crew Welfare - uk-emp.co.uk3_Bill+Green_Spe… · • 2010 –445 reported incidents • 2016 –191 reported incidents • Other maritime related crime is increasing • Especially

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THE CRITICAL COMMUNICATIONS COMPANY Connectivity | IT Services | Consulting

▪ Life on Board

▪ Crew Internet Access is easy, right?

▪ Understanding your customer’s needs

Presentation Topics

Page 3: Crew Welfare - uk-emp.co.uk3_Bill+Green_Spe… · • 2010 –445 reported incidents • 2016 –191 reported incidents • Other maritime related crime is increasing • Especially

Copyright © 2016 by SpeedCast. All Rights Reserved.

Life on Board

Copyright © 2017 by Speedcast. All Rights Reserved.

Page 4: Crew Welfare - uk-emp.co.uk3_Bill+Green_Spe… · • 2010 –445 reported incidents • 2016 –191 reported incidents • Other maritime related crime is increasing • Especially

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THE CRITICAL COMMUNICATIONS COMPANY Connectivity | IT Services | Consulting

Total Number of Vessels 2016

© Statista 2016

• 51,405 Vessels Sailing in 2016

• 1/3rd are Bulker Vessels

• Average Baltic Dry Index TCE

is only slightly above costs

• 84% drop in Time Charter

Equivalent from Jan 14 to

Jan 16

• Average Bunker Price is USD

300 per tonne (Jan 16)

• Average Bulker burns 45 Metric

Tonnes of bunkers per day

• USD 13,500 Fuel Cost per

day

Page 5: Crew Welfare - uk-emp.co.uk3_Bill+Green_Spe… · • 2010 –445 reported incidents • 2016 –191 reported incidents • Other maritime related crime is increasing • Especially

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THE CRITICAL COMMUNICATIONS COMPANY Connectivity | IT Services | Consulting

Crewing Profile

• 51% of all crew are

Indian and Filipino

• Only 14% of

respondents

crewed

passenger/cruise

vessels

© Futurenautics – Crew Communication Survey 2015

Page 6: Crew Welfare - uk-emp.co.uk3_Bill+Green_Spe… · • 2010 –445 reported incidents • 2016 –191 reported incidents • Other maritime related crime is increasing • Especially

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THE CRITICAL COMMUNICATIONS COMPANY Connectivity | IT Services | Consulting

A Dangerous Occupation

• Average of 2,000 Seafarers lose their

lives at sea each year

• Global piracy attacks are dropping

• 2010 – 445 reported incidents

• 2016 – 191 reported incidents

• Other maritime related crime is

increasing

• Especially in W Africa

• 37 Crew Kidnapped in Q1-16

• 2 Crew Killed after Kidnapping

• 56 Crew currently estimated in

captivity

Page 7: Crew Welfare - uk-emp.co.uk3_Bill+Green_Spe… · • 2010 –445 reported incidents • 2016 –191 reported incidents • Other maritime related crime is increasing • Especially

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THE CRITICAL COMMUNICATIONS COMPANY Connectivity | IT Services | Consulting

Life on Board

Working on a

ship is a prison

with salary

Dollars for

homesickness

• Average contract is 9

months for ‘ratings’

• Average age for ‘ratings’

is between 29-34

• Average age for officers

is 45+

• 72% of crew members

rarely get ashore

• Average salary for

‘ratings’ is $30K p/a

• Average salary for an

Captain is $185K p/a

Page 8: Crew Welfare - uk-emp.co.uk3_Bill+Green_Spe… · • 2010 –445 reported incidents • 2016 –191 reported incidents • Other maritime related crime is increasing • Especially

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THE CRITICAL COMMUNICATIONS COMPANY Connectivity | IT Services | Consulting

Maritime Labor Convention 2006

Internationally agreed regulation to improve working

conditions on board, regulate safety and improve salary

for seafarers, enacted on 20th Aug 2013

Has drastically changed life on board, for better and

worse

Specifically makes reference to crew

communications, that recommend that crew

members have; reasonable access to ship-to-shore, telephone

communications, and email and Internet facilities, where available, with

any charges for the use of these services being reasonable in amount.’

(Guideline B3.1.11 ss 4 (j)).

Page 9: Crew Welfare - uk-emp.co.uk3_Bill+Green_Spe… · • 2010 –445 reported incidents • 2016 –191 reported incidents • Other maritime related crime is increasing • Especially

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THE CRITICAL COMMUNICATIONS COMPANY Connectivity | IT Services | Consulting

What do crew members want?

Page 10: Crew Welfare - uk-emp.co.uk3_Bill+Green_Spe… · • 2010 –445 reported incidents • 2016 –191 reported incidents • Other maritime related crime is increasing • Especially

Copyright © 2016 by SpeedCast. All Rights Reserved.

Crew Internet Access is easy, right?

Copyright © 2017 by Speedcast. All Rights Reserved.

Page 11: Crew Welfare - uk-emp.co.uk3_Bill+Green_Spe… · • 2010 –445 reported incidents • 2016 –191 reported incidents • Other maritime related crime is increasing • Especially

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THE CRITICAL COMMUNICATIONS COMPANY Connectivity | IT Services | Consulting

Considerations for Crew Internet Access

Crew

Internet

Access

Less

Isolation

Contact

w/ family

Increased

Retention

MLC

Rest Hours

High Risk

Areas

Increased

Isolation

Page 12: Crew Welfare - uk-emp.co.uk3_Bill+Green_Spe… · • 2010 –445 reported incidents • 2016 –191 reported incidents • Other maritime related crime is increasing • Especially

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THE CRITICAL COMMUNICATIONS COMPANY Connectivity | IT Services | Consulting

Business versus Crew

Crew want to have Internet access (more cost)

Ship Managers want less OpEx (less cost)

Providers need to be creative with crew solutions (balance)

Page 13: Crew Welfare - uk-emp.co.uk3_Bill+Green_Spe… · • 2010 –445 reported incidents • 2016 –191 reported incidents • Other maritime related crime is increasing • Especially

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THE CRITICAL COMMUNICATIONS COMPANY Connectivity | IT Services | Consulting

Bridging the Gap – Crew Welfare

How can SpeedCast help make life on board

better?WIFI

AccessInternet VOIPVoice ContentContent

Reduces Isolation

Contact with social circle

Internet

Low cost calling to

friends and family

Voice

News from home

reduces isolation

Content

Page 14: Crew Welfare - uk-emp.co.uk3_Bill+Green_Spe… · • 2010 –445 reported incidents • 2016 –191 reported incidents • Other maritime related crime is increasing • Especially

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