credentials
TRANSCRIPT
When Miles don’t Matter
Answering the voice within…
Dr. Sanjeev Ganguly
Dr. Mahua Ganguly
DOORSTEP DOCTORS
Mission
To create an alternate health care enterprise in the country
that is easily accessible, self sustainable, & helps prevent
health complications by providing quality, ethical and
personalized home health care service to the geriatric
population
The Need
80 million elderly in the country
Most suffer from some or the other chronic illness like Hypertension, Diabetes, Arthritis
Lack of monitoring for illness
No preventive approach to manage complications
Nuclear families & large scale emigration have resulted in lack of caretakers in Family
Doorstep Doctor-The Solution
Providing assured medical services to the elderly at their home
Preventive Medical services than on a need basis
Lab support at home to monitor illnesses
Medical services for acute problems
Emergency assistance by reducing response times
Helping children be the caretakers from a remote location
Why Home Healthcare?Healthcare Access – A constraint
Lack of knowledge about doctors (Which doctor for what disease)
Fear of hospitals
Poor coordination between doctors, labs & hospitals – Increased running around for patients
Financial insecurity amongst elderly
Acceptance of medical problems as a part of old age leading to poor follow up
Overall an unsatisfied healthcare consumer
Our Value proposition for the NRI
Reduce emotional guilt for not being there during healthcare needs of elderly family members
Act as caretakers for their parents from a remote location
Easy e-payment options for managing medical care for their loved ones
Transparent plans
Regular update on their parents’ health reduces stress
Better management of careers without the worry for parents health
Our Value proposition for elderly
Reduces stress of finding doctors
Medical services & lab support provided at home
Regular monitoring about existing illnesses
Prevention of complications
Assured Medical help during a medical emergency
Proactive approach prevents complications
Home Healthcare Market-Global
USA $ 57.6 Billion 7.3 million recipients >83,000 providers 3% of total healthcare spending
UK UKHCA (33%) of home care providers > 1 billion Euros in revenue (2007) 115,000 recipients
Healthcare in India
Indian Healthcare market is estimated US $34 billion (FY 2006)
Expected to grow @ 15% p.a., to reach US$79 billion by FY 2012
Home collection of lab samples available (Market 10-15 crs)
Home visits by local physician on a need basis
No provider of comprehensive home care
Doorstep Doctor- Market Size
20 million NRI (Morgan Stanley estimates 08)
Majority have left shores post 1990 (68% in US)
Majority have their families back in India
Health & security of parents- Top concerns
Target Market- US Market as an Exhibit
Total NRI Population 20 million
Indian Population in USA 2,449,173
% Indian population landed in US post 1990
1,665,438 (68%)
Indians in age group 25-55 1,312, 757 (54%)
Sales Strategy
Pull strategy Online, TV, print adv to
spread information 60% reach amongst target
population in USA Appropriate mix of
internet/print/media to cater to the target
Generate qualified leads from website
Telesales to follow up on leads for conversion
Expect a conversion rate of 10%
Push Strategy
Contact NRI associations
like NRIPO to establish our
brand and to gather data on
elderly requiring home
healthcare
Telesales to push to
concerned NRI children
Revenue Model
Annual Subscription plans for our services
Currently 2 plans Basic - $ 549 p.a Advanced - $ 799 p.a
Plans differ in number of doctor visits & investigations
Positioning Basic Plan – Generally healthy & mobile Advanced Plan – Multiple disorders, restricted mobility,
advanced age
Advance payments for the year
Additional Sources of Revenues
Arranging additional visits by specialists
Referrals to preferred hospitals
Additional investigations if required
Reseller of health insurance to paid customers
Projected Revenues- US Market
Y1 Y2 Y3 Y4 Y5
T.Seg conversions
0.5% 1% 1.8% 2.6% 3.9%
Expected Growth
100% 75% 50% 50%
New Clients 3,808 7,615 13,326 19,989 29,984
Renewals % 75% 60% 50% 40%
Renewals 2,856 4,569 6,663 7,996
Total 3,808 10,471 17,895 26,653 37,980
Gross Revenues(Rs)
9.4 cr 26.5 cr 45.2 cr 67.3 cr 95.7 cr
Competition in NRI Healthcare
Doorstep Doctor
Sahara Care House
India Health Card
Indicure NRI health
Home visit by doctor
Lab services
E-payment
Emergency assistance
Health calls
EMR
Management Team
Dr. Sanjeev Ganguly: MBBS, DCH, PGCPM Founder Director & CEO >12 yrs exp in the healthcare. Formerly at AIIMS, GTB
Hospital, Lady Hardinge Medical College. Corporate management roles in Dabur Research Foundation,
Ranbaxy
Dr. Mahua Ganguly MD, PGCPM– Director Formerly Head of Medical Services in Modi Group (Win Medica
re) Medical Affairs Manager, MSD India
Management Team
Ms. Krittika Marwaha 10 years of exp in the marketing and Mar Com field. Owner, Landscape Outsourced Marketing Services and is currently
responsible for marketing efforts for DoorStepDoctor
Dr. Vinod Kumar MD: Advisor Former Prof. & head at AIIMS, Founding member of Geriatric Society
of India, WHO Advisor for Geriatrics
Arijit Chakraborty >10 yrs exp in Finance & accounts Currently AVP Finance, Dish TV (Zee Group)
Madhur Mehta >7 yrs exp in IT and Web marketing in Indian and US markets Currently Director of Software Development company Moneta Web
Solutions Pvt. Ltd
Doorstep Doctor - Network
Delhi NCR Mumbai Kolkata Chennai Bangalore Hyderabad
Ahmedabad Amritsar Jaipur Chandigarh Pune Roorkee
Targeting 24 cities to be expanded to 40 cities by 3rd yr
Ability to scale up doctor network with minimum lead time
Doorstep Doctor in Media
Featured in Press & Media
NDTV
INDIAN EXPRESS
KOLKATA MIRROR (Indiatimes portal)
E-Health magazine
Gulf News
What will we achieve
An alternate healthcare system in the country that provides easy access to
healthcare delivery, helps prevent complications, is self sustainable and
adds value to the society.
Contact Info
Doorstep Healthcare Pvt. Ltd1st Floor, Tower B, INOX Towers
Sec-16A, Noida, UP
Ph – +91-120-4797150
Fax – +91-120-4797500
M – +91-9811051209 (Sanjeev GanGuly)
M- + 91- 9811608161 (Krittika Marwaha )
E-mail – [email protected]
Web – www.doorstepdoc.com