creative self-efficacy and its factors: an empirical study of information system analysts and...
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maintaHanniiguez-Ais base93). Amuenciobsernent in
cacy and creativity, Tierney and Farmer (2002) employed the mod-el of self-efcacy developed by Gist and Mitchell (1992) to presenta creative self-efcacy construct, and discussed its potential pre-dictors (personal and contextual resources) and relationship withcreative performance. Based on their results, creative self-efcacy
2.1. Creative self-efcacy of information systems developers
2.1.1. Information systems developersPrior researches indicated that there are different roles of IS
staff owing to their tasks. According to Lee, Trauth, and Farwell(1995), among the several types of IS professionals include pro-grammers, technical specialists, business/system analysts, end-user support consultants and computer operators, and data entryclerks. Moreover, Todd, McKeen, and Gallupe (1995) dened ISprofessionals as including programmers, system analysts and ISmanagers. This study focuses on examining creative self-efcacy
* Corresponding author. Tel.: +886 2 29387651.E-mail addresses: email@example.com (H.-L. Yang), firstname.lastname@example.org
Computers in Human Behavior 25 (2009) 429438
Contents lists availab
Computers in Hu
evi(H.-H. Cheng).Bandura (1997) also illustrated that self-efcacy belief is a majorimpetus for creative individual actions. Bandura (1986) denedself-efcacy as Peoples judgments of their capabilities to organizeand execute courses of action required to attain designated typesof performances. Restated, self-efcacy describes individual beliefin their capabilities to perform a particular behavior. Creativity is adomain-specic, subjective judgment regarding the novelty andvalue of an outcome of a specic action (Ford, 1996). People withhigh self-efcacy have intrinsic driver to develop novel and usefulideas such as creativity. Given the potential link between self-ef-
ers is a source of innovation for software rms. To facilitateinnovation, software companies must understand the factors thatcontribute to the belief of IS developers who can be creative in theirwork roles. Accordingly, the purpose of this study is to explore thecorrelations and associations between several possible contextual/personal factors and creative self-efcacy of IS developers.
2. Literature review and hypotheses developmentOrganizations must innovate tothe face of environmental stresses (Lee & Chang, 2007; Morcillo, RodrHowever, organizational innovationity (Woodman, Sawyer, & Grifn, 19that one of the important factors inual motivation. Ford (1996) furtheris an important motivational compo0747-5632/$ - see front matter 2008 Elsevier Ltd. Adoi:10.1016/j.chb.2008.10.005in their advantages innen & Kauranen, 2007;nton, & Rubio, 2007).d on individual creativ-abile (1997) indicated
ng creativity is individ-ved strong self-efcacydeveloping creativity.
appears to provide strong efcacy beliefs for enhancing creativebehaviors.
Bandura (1997) further noted that efcacy views can be generalor specic. Specicity thus can be increased to transform self-ef-cacy from a general view into a specicmeasure that can be appliedin a narrow domain such as creativity area. Although Tierney andFarmer noted the signicance of personal and contextual resourcesfor forecasting individual creative self-efcacy, issues involvingspecic domains (e.g. information system) have been compara-tively neglected. The creativity of information systems (IS) develop- 2008 Elsevier Ltd. All rights reserved.Creative self-efcacy and its factors: Ansystem analysts and programmers
Heng-Li Yang *, Hsiu-Hua ChengDepartment of MIS, National Cheng-Chi University, 64, Sec. 2, Chihnan Rd., Mucha Dist.
a r t i c l e i n f o
Article history:Available online 17 November 2008
Keywords:Information systems developersCreative self-efcacySocial networkInformation technology skills
a b s t r a c t
Based on a survey of 94 incomputer self-efcacy anstrength of ties and degredemonstrate that systemself-efcacy. Domain-specdegree centrality. In compDegree centrality exertedthe strength of ties sligdomain-specic informatio
journal homepage: www.elsll rights reserved.pirical study of information
pei, 116, Taiwan
ation systems developers, this study explored how personal factors (i.e.omain-specic information technology skills), contextual factors (i.e.ntrality) and creative self-efcacy are related. Regression analysis resultslysts and programmers differ in terms of inuencing factors on creativeskills were the main inuence in the system analyst model, followed byon, degree centrality was the only inuence in the programmer model.egative inuence in both groups. Additionally, among system analysts,inuenced creative self-efcacy, while computer self-efciency and
echnology skills exerted only small inuences on programmers.
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and analyzing software packages.
in Hin software development and concentrates on two main categoriesof IS professionals, system analysts and programmers. This studythus only considers two major categories of IS professionals, sys-tem analysts and programmers. The system analyst is responsiblefor dividing complex problems into several small and simple tasks,and for evaluating and designing system specications. Mean-while, the programmer is responsible for developing a system plat-form or components, and for coding and testing programsaccording to system analyst dened specications.
Moreover, this study only addresses the development of soft-ware packages because IS developers, who develop software pack-ages, have more autonomy and more exibility to developcreativity than other IS developers developing custom-made infor-mation systems. Grudin (1991) explained that software packagedesign and information systems development differ in the relation-ships between developers and users. IS developers need to interactwith users directly to understand their requirements when devel-oping information systems. However, most software packagedevelopers are not directly connected to end-users, instead indi-rectly communicating with them through staff who sell productsor provide services to customers (Keil & Carmel, 1995). For exam-ple, during software package development, system analysts canuse their experience and knowledge to plan specications; pro-grammers have more autonomy to choose appropriate technolog-ical trends. However, custom-made IS developers have to followusers requirement to develop systems. Clearly, to meet market de-mand, IS developers of software package have more exibility inincubating ideas or procedures that are new, original, suitable oruseful for creativity (Oldham & Cummings, 1996).
2.1.2. Creative self-efcacy of IS developers of software packagesBandura (1986) proposed self-efcacy through the frame of so-
cial cognitive theory, and dened self-efcacy as follow:
Self-efcacy as peoples judgments of their capabilities to orga-nize and execute courses of action required to attain designatedtypes of performances. It is concerned not with the skills onehas but with judgments of what one can do with whatever skillsone possesses.
However, self-efcacy reects the general beliefs of individualsin their abilities across domains (Chen, Gully, & Eden, 2001). Tostudy creativity performance, which implies novel and valuableoutcomes, Tierney and Farmer (2002) developed specic self-ef-cacy, namely creativity self-efcacy, to judge capacities in a narrowdomain. Creative self-efcacy differs from creativity. Creativityindicates the generation of domain-specic, novel, and useful out-comes. In contrast, creative self-efcacy denotes the belief that onehas the ability to produce creative outcomes for the jobs. Self-ef-cacy is not concerned with past actions, but rather with the judg-ments regarding what could be done in the future (Compeau &Higgins, 1995).
Although creativity and creative self-efcacy naturally differ,they are related. Oldham and Cummings (1996) dened the resultsof creativity to include outcomes, ideas or procedures that are new,original, suitable or valuable. Amabile (1988) dened creativity asnovel and useful results. Creative self-efcacy describes the beliefof an individual in his ability to generate creativity. Tierney andFarmer (2002) indicated creative self-efcacy as key inuence oncreativity. Creative self-efcacy is a form of self-evaluation thatinuences decisions regarding creative behaviors to undertake,the amount of effort and the persistence level when encounteringchallenges (Bandura, 1977).
Different tasks of IS developers might require different types of
430 H.-L. Yang, H.-H. Cheng / Computerscreativity and thus have different creative self-efcacy. This studythus denes the creative self-efcacy of IS developers as follows.2. The creative self-efcacy of a programmer refers to the beliefthat one has the ability to develop new and useful ideas or out-comes of platforms, components or programs during softwarepackage development.
2.2. Possible factors to creative self-efcacy of IS developers
Tierney and Farmer (2002) stated that individuals assess theirpersonal and contextual resources to form personal efcacy judg-ments. Therefore, while proposing the model for exploring the cre-ative self-efcacy of IS developers, this study addresses not onlypersonal resources (computer self-efcacy and domain-specic ITskills), but also contextual resources (the strength of ties and net-work positions).
2.2.1. Computer self-efcacy and creative self-efcacyComputer self-efcacy indicates a judgment regarding the abil-
ity of an individual to use a computer (Compeau & Higgins, 1995).Gist, Schwoerer, and Rosen (1989) expressed that compu