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Page 1: Creating the Best Customer Experience - eBay...Feedback profile This member is an eBay Top-rated seller onestopcookshop ( Positive Feedback (last 12 months): 100% [How is Feedback
Page 2: Creating the Best Customer Experience - eBay...Feedback profile This member is an eBay Top-rated seller onestopcookshop ( Positive Feedback (last 12 months): 100% [How is Feedback
Page 3: Creating the Best Customer Experience - eBay...Feedback profile This member is an eBay Top-rated seller onestopcookshop ( Positive Feedback (last 12 months): 100% [How is Feedback
Page 4: Creating the Best Customer Experience - eBay...Feedback profile This member is an eBay Top-rated seller onestopcookshop ( Positive Feedback (last 12 months): 100% [How is Feedback
Page 5: Creating the Best Customer Experience - eBay...Feedback profile This member is an eBay Top-rated seller onestopcookshop ( Positive Feedback (last 12 months): 100% [How is Feedback

The UKCSI shows a direct

relationship between superior

customer satisfaction and high

levels of trust, reputation

loyalty and recommendation.

Source: The Institute of Customer Service, “UK Customer

Satisfaction Index The state of customer Satisfaction in the

UK” July 2016

Page 6: Creating the Best Customer Experience - eBay...Feedback profile This member is an eBay Top-rated seller onestopcookshop ( Positive Feedback (last 12 months): 100% [How is Feedback
Page 7: Creating the Best Customer Experience - eBay...Feedback profile This member is an eBay Top-rated seller onestopcookshop ( Positive Feedback (last 12 months): 100% [How is Feedback
Page 8: Creating the Best Customer Experience - eBay...Feedback profile This member is an eBay Top-rated seller onestopcookshop ( Positive Feedback (last 12 months): 100% [How is Feedback
Page 9: Creating the Best Customer Experience - eBay...Feedback profile This member is an eBay Top-rated seller onestopcookshop ( Positive Feedback (last 12 months): 100% [How is Feedback
Page 10: Creating the Best Customer Experience - eBay...Feedback profile This member is an eBay Top-rated seller onestopcookshop ( Positive Feedback (last 12 months): 100% [How is Feedback
Page 11: Creating the Best Customer Experience - eBay...Feedback profile This member is an eBay Top-rated seller onestopcookshop ( Positive Feedback (last 12 months): 100% [How is Feedback
Page 12: Creating the Best Customer Experience - eBay...Feedback profile This member is an eBay Top-rated seller onestopcookshop ( Positive Feedback (last 12 months): 100% [How is Feedback
Page 13: Creating the Best Customer Experience - eBay...Feedback profile This member is an eBay Top-rated seller onestopcookshop ( Positive Feedback (last 12 months): 100% [How is Feedback
Page 14: Creating the Best Customer Experience - eBay...Feedback profile This member is an eBay Top-rated seller onestopcookshop ( Positive Feedback (last 12 months): 100% [How is Feedback
Page 15: Creating the Best Customer Experience - eBay...Feedback profile This member is an eBay Top-rated seller onestopcookshop ( Positive Feedback (last 12 months): 100% [How is Feedback
Page 16: Creating the Best Customer Experience - eBay...Feedback profile This member is an eBay Top-rated seller onestopcookshop ( Positive Feedback (last 12 months): 100% [How is Feedback
Page 17: Creating the Best Customer Experience - eBay...Feedback profile This member is an eBay Top-rated seller onestopcookshop ( Positive Feedback (last 12 months): 100% [How is Feedback
Page 18: Creating the Best Customer Experience - eBay...Feedback profile This member is an eBay Top-rated seller onestopcookshop ( Positive Feedback (last 12 months): 100% [How is Feedback
Page 19: Creating the Best Customer Experience - eBay...Feedback profile This member is an eBay Top-rated seller onestopcookshop ( Positive Feedback (last 12 months): 100% [How is Feedback

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