creating for people - ux for mbas
DESCRIPTION
TRANSCRIPT
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Creating for people User Experience for MBAs
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@diegomendes
*slides will be posted J (with all sources)
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the mango tree story
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We are tool makers.
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Tools augment our abilities as humans.
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We make tools to improve our lives.
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Tim Brown, CEO of IDEO (2005)
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"Where you innovate, how you innovate, and what you innovate are
design problems.”
Tim Brown, CEO of IDEO (2005)
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design SOLUTIONS
CHALLENGES
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Design Management Institute, 2014
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“over the last 10 years design-led companies have maintained significant stock market advantage, outperforming
the S&P by an extraordinary 228%.”
Design Management Institute, 2014
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Innovation. Shaping the future.
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If you want the world to be better, you have to help shape it.
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Shape your future instead of reacting to it.
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That’s where User Experience comes in.
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Designing experiences is basically understanding people and helping them.
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Making the interaction between a person and a product feel natural.
That’s great user experience.
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The medium may change from a large screen,
to a small screen, to a voice interface
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But the way we experience a product remains the same.
We are still human.
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Adap0ve Path, 2012
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Designing with a whole human in mind
is, well… really hard.
But really exciting!
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Don Norman, 2014
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“Design is the practice of intentional creation to enhance the world. It is a field of doing and making, creating great products and services that fit human needs, that delight and inform. Design is exciting because it calls upon the arts and humanities, the social, physical, and biological sciences, engineering and business.”
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Dan Saffer, Kicker Studio, 2008
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easy. math is
hard. design is
Jeffrey Veen, VP of Products at Adobe
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Good news!
UX follows a process:
Human Centered Design
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A process means…
simplifying complexity through a method
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the people
who will use the product
User centered design focuses the process on
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Human Centered Design
Discovery
Idea0on
Design Experiment
Improve
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1. discovery
observe & talk
understand the user
diary / photo Study online surveys
competitive analysis
understand the field
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research at chegg
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2. ideate
create potential solutions
Brainstorm ideas Participatory DesignStoryboard Concept Map
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Ideation at meebo
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participatory design at essential
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3. design
visualizing reality
Task Flow Sketch Wireframe
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user tasks and sketching at chegg
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4. prototype and experiment
*quickest way to learn whether you are right or wrong
paper prototyping remote testingwith static mocks usability test participatory design
*MVP = Minimum Viable Product = minimum effort to create
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paper prototype example
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usability study example
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Tomer Sharon, Google, 2014
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“You design something, learn about it, make it better, learn again and so on. There is no room for people who are afraid to put their creations on the line for testing”
Tomer Sharon, Google, 2014
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Things can be better.
Problems = opportunities
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Serve your fellow human being as you design.
This is a great field.
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Career Tips: 1. Do what you love to do 2. Take calculated risks 3. Pursue something that makes the. world a better place
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twitter.com/diegomendes
@diegomendes
*slides will be posted J (with all sources)
at 5PM