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Creating Effective Teams “The goal of Creating Effective Teams is to translate what we’ve learned about groups and teams into straightforward, user-friendly, practical guidelines for members and leaders. This book also will provide guidance for those who interact with a particular work group and for those manage them.

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Page 1: Creating Effective Teams - Institute for Public ... · PDF fileCreating Effective Teams ... Chapter 6: Effective Team Leadership ... To be effective, leaders must understand the work

Creating Effective Teams

“The goal of Creating Effective Teams is to translate what we’ve learned about groups

and teams into straightforward, user-friendly, practical guidelines for members and

leaders. This book also will provide guidance for those who interact with a particular

work group and for those manage them.

Page 2: Creating Effective Teams - Institute for Public ... · PDF fileCreating Effective Teams ... Chapter 6: Effective Team Leadership ... To be effective, leaders must understand the work

Creating Effective Teams Susan A. Wheelan Chapter 6: Effective Team Leadership All group members share responsibility for creating an effective Team. Leaders are part of the process, but are not necessarily a primary part. Group success or failure is the result of many mutual influences. This view of the creative of effective teams is not as leader-centric. All members are involved in the creation a group’s unique culture. Leaders alone cannot be held responsible for group success or failure. Groups are interdependent systems. Although leaders can help or hinder the process, so can others. I also want to dispel the myth that leaders must be special people with a tremendous amount of skill in order to be effective. The average person of goodwill, who is flexible and willing to learn some basic skills, can be an effective leader. Not all situations require leaders of exceptional skill. In fact, in many groups situations charismatic leaders may actually inhibit group progress because of their dominance. Groups work well when all members actively participate. To be effective, leaders must understand the work of a group. The social skills needed in different leadership roles also vary. Leaders need to adjust their leadership style to meet the development needs of the group at a particular time. Leadership at Stage 1: Be a Directive and Confident Leader a) Work to reduce members’ anxiety, fear of rejection and concerns about safety b) Provide positive feedback c) Facilitate open discussion of goals, values and tasks d) Help members feel competent by providing supervision, training & education in task- and process-related activities e) Set high performance standards and provide guidance as needed f) Manage the external environment for the group Leadership at Stage 2: When Members Begin to Demand More Participation in Running the Group, Slowly Begin to Empower Them to Have It. a) Don’t take the attacks and challenges personally b) Act in ways that facilitate open discussions and resolutions of conflicts regarding values, goals and leadership Leadership at Stage 3: Involve Members in the Leadership Function a) Encourage and support members’ efforts to share in leadership functions b) Encourage the group to make any necessary changes in its structure to facilitate group productivity, e.g. subgroups Leadership at Stage 4: Participate as an Expert Member of Your Team Leaders of State 4 teams can relax a bit. Leaders continue to act as consultants, as needed. In general, however, they participate along with members in achieving objectives and team success. a) Continue to monitor team processes, especially for signs of regression b) Conduct organizational support reviews regularly c) Regardless of the stage of your group, be an effective group member