creating a learning culture · 2019-05-04 · learning culture milestones may 31st edge go live...

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CREATING A LEARNING CULTURE Chip Handley VP, Training Ring Power Corporation

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Page 1: CREATING A LEARNING CULTURE · 2019-05-04 · LEARNING CULTURE MILESTONES MAY 31st EDGE GO LIVE –4 Safety Courses assigned to all 2,197 employees JUN 29th All Safety New Hire Training

CREATING A LEARNING CULTURE

Chip Handley

VP, Training

Ring Power Corporation

Page 2: CREATING A LEARNING CULTURE · 2019-05-04 · LEARNING CULTURE MILESTONES MAY 31st EDGE GO LIVE –4 Safety Courses assigned to all 2,197 employees JUN 29th All Safety New Hire Training

Who is Ring Power?

Page 3: CREATING A LEARNING CULTURE · 2019-05-04 · LEARNING CULTURE MILESTONES MAY 31st EDGE GO LIVE –4 Safety Courses assigned to all 2,197 employees JUN 29th All Safety New Hire Training

To Create a Learning Culture…

We needed to find

the right LMS partner

for our journey

Page 4: CREATING A LEARNING CULTURE · 2019-05-04 · LEARNING CULTURE MILESTONES MAY 31st EDGE GO LIVE –4 Safety Courses assigned to all 2,197 employees JUN 29th All Safety New Hire Training

We chose our partner and launched

the journey in July 2015

Page 5: CREATING A LEARNING CULTURE · 2019-05-04 · LEARNING CULTURE MILESTONES MAY 31st EDGE GO LIVE –4 Safety Courses assigned to all 2,197 employees JUN 29th All Safety New Hire Training

”THE ENEMy”➢ Poor Due Diligence during Selection Process

➢ A Lame Training and Implementation Plan

➢ No Collaboration with our Cat Dealer learning community

➢ Team Continuity and Lack of Buy-in

➢ The Stormy Sea of Change

Page 6: CREATING A LEARNING CULTURE · 2019-05-04 · LEARNING CULTURE MILESTONES MAY 31st EDGE GO LIVE –4 Safety Courses assigned to all 2,197 employees JUN 29th All Safety New Hire Training

“FAILURE IS NOT AN OPTION”

➢Prepared post mortem report 1 year before INFOR contract expired

➢Oct 2017 took my new team to visit the Alabama Cat Dealer

➢ Jan 2018 signed a 3 year agreement with Convergence

Page 7: CREATING A LEARNING CULTURE · 2019-05-04 · LEARNING CULTURE MILESTONES MAY 31st EDGE GO LIVE –4 Safety Courses assigned to all 2,197 employees JUN 29th All Safety New Hire Training

March 5-9, 2018

Our Core LMS Implementation Team of 5

headed to Camas, Washington for 3 days

of training with…

Page 8: CREATING A LEARNING CULTURE · 2019-05-04 · LEARNING CULTURE MILESTONES MAY 31st EDGE GO LIVE –4 Safety Courses assigned to all 2,197 employees JUN 29th All Safety New Hire Training
Page 9: CREATING A LEARNING CULTURE · 2019-05-04 · LEARNING CULTURE MILESTONES MAY 31st EDGE GO LIVE –4 Safety Courses assigned to all 2,197 employees JUN 29th All Safety New Hire Training

March 27-29 we invited Kathy to Ring

Power’s St Augustine HQs

She trained 14 additional team members

ANDKathy awarded the winner of our

LMS naming contest…

Page 10: CREATING A LEARNING CULTURE · 2019-05-04 · LEARNING CULTURE MILESTONES MAY 31st EDGE GO LIVE –4 Safety Courses assigned to all 2,197 employees JUN 29th All Safety New Hire Training

Over 300 LMS names were submitted!!

Page 11: CREATING A LEARNING CULTURE · 2019-05-04 · LEARNING CULTURE MILESTONES MAY 31st EDGE GO LIVE –4 Safety Courses assigned to all 2,197 employees JUN 29th All Safety New Hire Training

An Identity for our Learning Culture was born

Employee

Development &

Growth

Experience

Page 12: CREATING A LEARNING CULTURE · 2019-05-04 · LEARNING CULTURE MILESTONES MAY 31st EDGE GO LIVE –4 Safety Courses assigned to all 2,197 employees JUN 29th All Safety New Hire Training

LEARNING CULTURE MILESTONES

MAY 31st EDGE GO LIVE – 4 Safety Courses assigned to all 2,197 employees

JUN 29th All Safety New Hire Training on EDGE

DEC 5-8 MIKE MARTINEZ visits Tampa and St.Augustine Training Centers

DEC 10th Senior Leadership approves Technician Career Path Rollout plan

MAR 29th Completed Technician Career Path Rollout for 387 Field and Shop

technicians in Heavy Equipment and Cat Rental Store Divisions (17%)

Page 13: CREATING A LEARNING CULTURE · 2019-05-04 · LEARNING CULTURE MILESTONES MAY 31st EDGE GO LIVE –4 Safety Courses assigned to all 2,197 employees JUN 29th All Safety New Hire Training
Page 14: CREATING A LEARNING CULTURE · 2019-05-04 · LEARNING CULTURE MILESTONES MAY 31st EDGE GO LIVE –4 Safety Courses assigned to all 2,197 employees JUN 29th All Safety New Hire Training

Lessons Learned along our Journey➢ Choose your LMS partners wisely

➢ Engage Everyone in your dealership early

➢ Be Certain Senior Leadership is bought in

➢ Collaborate with your fellow Cat dealers

➢ Technology is moving very fast so stay open and flexible to catch

the next wave (ie Adaptive Learning, Gamification, Virtual Reality,

Micro Learning)

➢ ALWAYS LOOK TO MAKE OTHERS RELEVANT (Captain Tom Chaby)

➢ STAY ANCHORED TO YOUR MEANINGFUL MISSION (Brett Culp)

Page 15: CREATING A LEARNING CULTURE · 2019-05-04 · LEARNING CULTURE MILESTONES MAY 31st EDGE GO LIVE –4 Safety Courses assigned to all 2,197 employees JUN 29th All Safety New Hire Training
Page 16: CREATING A LEARNING CULTURE · 2019-05-04 · LEARNING CULTURE MILESTONES MAY 31st EDGE GO LIVE –4 Safety Courses assigned to all 2,197 employees JUN 29th All Safety New Hire Training

WHAT’S NEXT?

➢Partnering with Customers on eLearning

➢Partnering with educational institutions on eLearning

➢By year end 2019, deliver “Learning Journeys” and Career Paths for every job in the company

Page 17: CREATING A LEARNING CULTURE · 2019-05-04 · LEARNING CULTURE MILESTONES MAY 31st EDGE GO LIVE –4 Safety Courses assigned to all 2,197 employees JUN 29th All Safety New Hire Training

Thank You! Questions?