Creating a Chain Reaction of Emotional Maturity in a Family Firm

A Story of Family Firm Leadership

Based in the Science of Natural Family Systems

Murray Bowen, MD

“The kind of people we are is determined largely by the character of our relationship with others.”

Family Applications

Sustainable Marriage

Raising Responsible

Kids

ResolvingConflict

Sibling Rivalry

Connecting Taking Stands

Business Leadership

Connecting• Roads• Bridges

LeadingPeople

• Poise• Gravity• Courage

Account-ability

• Emotional Maturity

• Succession

CEO

Acct

MKTSVP

Support

Sales

HR

Older Sister

Sister

Former CEO

Retired Retired

Founder

Brother

Mother

Sister Brother

CEO

Acct

MKT

IT

SVPSupport

Sales

HR

Senior Team

My Coaching Principles

• Managing yourself

– In Family and Business

• Engagement at the top

• Principled with confidentiality and alliances

What is emotional maturity?

• The extent to which any member is able to focus on his or her own responsibility, behavior and destiny instead of blaming others or the circumstances.

CEO and Older Sister

“Let’s get back to the scenario in which none of this is my fault.”

CEO

Acct.

MKT

IT

SVPSupport

SalesHR

Hidden Alliance Structure

Reactivity to Sister

Quieter in Meetings

Neutral in Alliances

Chain Reaction of Emotional Maturity

CEO

Acct.

MKT

SVP

HR

IT

Leadership by CEO

VP

Mother

MKT

Father

Mother

MKT

Father

CEO

MKT

HR

“It wasn’t all Mom’s fault”

“I’m a polarizer”

“I think you are afraid of him”

“It is my responsibility to help my cousin succeed.”

CEO

Acct.

MKT

SVP

HR

Leadership by MKT

IT

Leadership by CEO

Leadership by ITLeadership by Sales

Sales

More Chain Reaction

CEO

Acct.

MKT

SVP

HR

Leadership by MKT

IT

Leadership by CEO

Leadership by ITLeadership by VP

Sales

My Mission:

“To strengthen the fabric of society.”

Thompson Leadership Development, Inc.