create a social media marketing plan
DESCRIPTION
How to create a social media marketing plan for nonprofit organizations, steps and questions to consider when starting this process - Evonne Heyning @amoration presenting this for the 501 Nonprofit Tech Club at the Los Angeles Chamber of Commerce, June 2012TRANSCRIPT
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SOCIAL MEDIA MARKETING PLANStep by Step Solutions for Your Nonprofit
Evonne Heyning @AmorationInteractive Producer, TechSoup Global
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www.slideshare.net
Evonne Heyning@AMORATION
www.slideshare.net/amoration
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My current “job”: Interactive Producer @TechSoupHost of Nonprofits Live #NPlive, a live talk show with tech experts
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1: GOALS
Campaign or organizational plan?
Mission & Purpose?
What do you want to accomplish?
Measurable Goals
Call to Action Request
Organizational voice and brand
Authority Position?
Getting the Formula Right
Social Media Marketing Planning
Step One:CHART THE COURSE
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Cause, campaign or organizational
plan?
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What do you want to accomplish?
WHY?
Mission
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Social Media Plan: Methods,Options, Outlets
Transmedia Marketing Elements
Video (short) Documentary Other film/TV
Streaming Media Events Games
Geocaching Online Ads
Live Storytelling Comics
Entertainment Education Print Media
Visual Advertising Websites
New Channels Twitter
Facebook LinkedIn Google+
Groups and ListsOther Web Communities
A sample of media channels and places to consider story and campaign integration
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1 Get Strategic on Your Goals
Timelines:
STRATEGY
PROGRAM TIMING
DELEGATION
INVOCATION
COMMUNITY CARE
BEAUTIFUL CLOSING
ANALYSIS & WRAPUP
Know your course, deadlines, and work out a plan step by step
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Measurable Goals Connected to Specific
Call to Action Request
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Who do you want to participate?
How do they participate?
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CROWDFUNDING?
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Why should we believe you?
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Organizational voice and branding…
What is your Authority Position?
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WHAT IS YOUR STORY?
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The Right Formula = Your Secret Sauce
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Over 75% of brand LIKES come from advertisements….
Are you asking for an endorsement?
What are deeper forms of engagement to offer to your followers?
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Digital Storytelling: Content Production &Distribution
Outreach:Identify newPotential partnersAcross many media Outlets & Channels
What is your story?
Who is telling it?
With what voice?
Who voicesyour social
sites?
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SHARING remains a deeply passionate activity for engaged
audiences to continue conversations
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Try something new?Arts?Try PhotoMashups!
Theatre?Using Video?
Music?TurntableSocialMusicSharing!
Try labs& social sites like HitRECordPinterestQuora
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Hashtags ########Research and find
tags from many communities related to your field
Participate in conversations that help you engage new audiences and strengthen your authority positions
Use tags to organizeInformation and grow diverse conversations
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Open APIs and Shareable Data?
Application Programming Interfaces open Doors to data mashups of valuable information
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THE PERSONAL TOUCH
Resource & Staff impact
Number of hours needed to succeed
HiddenCosts?
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Nonprofits rely on multitasking teams working 10 hours a week or more on posting, listening, analysis and conversation on the social web
Most organizations have almost no budget for social media yet some leverage thousands in support
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Timing and Investment Needed
Blogs: 1-4 hours per post
Twitter: 5-30 minutes a day
Facebook: 5-30 minutes a day
LinkedIn: 15-30 minutes, weekly
Listservs: 30 minutes weekly
Other Groups: 30 minutes weekly
Photo Uploads: 15 minutes weekly
Videos: 2-4 hours a week
Curation: 1 hour a week
Total Average Social Media Time:
90 minutes per day
11 hours per week
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Choose where to spend time
Plan for
Facebook Ads or Awareness Campaign with Request & Call to Action linked to your site
Video or photo storytelling from your mobile phone
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Timelines:
STRATEGY
PROGRAM TIMING
DELEGATION
INVOKE KICKOFF
COMMUNITY CARE
BEAUTIFUL CLOSING
ANALYSIS & WRAPUP
Look for a time arc that matches your project/org goals
Make sure all deadlines match timelines set by funders and partners
Follow up quickly and track data throughout your campaign progress
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Questions?
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Social Media Marketing withLos Angeles Tech Club
Hosted by Evonne Heyning @amoration For more on how to track, share, collect and curate your stories for the web visit www.techsoup.org and request software for your 501(c)3 nonprofit organization