craig coultman - resume
TRANSCRIPT
Craig A. Coultman93 Jones Avenue res. 416 465 4635Toronto, ON. cel. 416 356 4635M4M 2Z7 email: [email protected]
CAREER OBJECTIVE
To work in an environment offering challenge, and opportunity for my continued growth in which my skills and experience will be used to complement the work environment.
SKILLS
Familiarity working in both union and non-union environments; with local laws, by-laws and procedures; possess a keen attention to detail, am a reliable self-starter able to work effectively under pressure while prioritizing and handling multiple tasks while maintaining a positive and mature attitude; a tactful and effective communicator with the ability to motivate those in my charge to demonstrate these same skills.
Proficiency using various software; (Axiom, KeyWatcher, VingCard, MS Office, Acrobat, Lotus Notes) various CCTV and fire monitoring systems; Smart Serve, First Aid and C.P.R. certified; Private Security & Investigative Services licensed by the province of Ontario. Corporate self-defense trained (incl. Social and Psychological Behavioral Awareness). Basic Defensive Tactics, Use of Force Management and Principles of Handcuffing certified.
EDUCATION
2009 Government of Canada – CBRN (chemical, biological, radiological, and nuclear terrorism) awareness and response training.2006 - 2008 Centennial College – Conversational Spanish1998 - 2001 Centennial College – New Media Design Certificate1997 - 1998 Centennial College – General Arts & Design Certificate
EXPERIENCE
2013 – present Sentinel Security Plus Inc. - Security Officer1200 Bay St. Ste. 202, Toronto - 416 993 1100
Fulfilling the security related needs of a variety of clientele ranging from hotels, private members clubs,social gatherings, conventions, public festivals and personal protection.
2011 – present King Street Enterprises / Hyatt Regency Toronto - Loss Prevention Agent370 King Street West, Toronto - 416 595 2538
Meet with patrons, clientele, tenants, and management to provide proactive options to promote a consistently safe and enjoyable environment; Act in response to and investigate any and all incidents, injuries, property loss or damage, thefts, and or unlawful activities. Document all investigations and communicate such with management; Enforcement of Trespass to Property Act as necessary. Discrete monitoring and access control of building property and its perimeter using various surveillance and access control equipment (digital still / video, Axiom V, CCTV, Intellex, WinPak, VingCard / Elsafe).
2010 – 2011 Sears Canada Inc. - Loss Prevention Officer I.T.100 Valleybrook Drive, Toronto - 416 941 4425
Greet, determine and provide level(s) of access for all staff and guests. Conduct CCTV surveillance of onsite and remote properties and maintain a database of same. Communicate with staff and clients as necessary to maintain current database of personnel, network status, access control, special functions, etc.. Monitor all network activity and maintain database regarding its status. Conduct patrols of property, assist and respond to all requests for assistance, inquiries, and / or emergencies and maintain a database of same.
P 1 of 2
2001 – 2011 Star Security Inc. - Security Supervisor2351 Royal Windsor Drive, Mississauga - 905 855 7827
Liaison with clients to determine a safe and effective staff complement for events with respect to municipal by-laws and or local legal requirements; Deployment and administration of staff for maximum efficiency and effectiveness; Maintain staff scheduling and time management; Promote open communication for both clients and staff and act upon those in a mutually beneficial manner.
2006 – 2008 Cadillac Fairview / T.D. Centre - Security & Life Safety Officer66 Wellington Street West, Toronto - 416 869 1144
Responsible for maintaining a safe and friendly environment for all patrons and staff. Conduct patrols of property; inspection of fire prevention systems; first aid equipment; conduct surveillance; maintain database of various systems, inspections and incidents.
2005 – 2006 Art Gallery of Ontario - Protection Services Officer317 Dundas Street West, Toronto - 416 979 6648
Maintain the safety & security of all patrons, staff & property, implementing A.G.O. policies while promoting a positive atmosphere for all patrons.
2002 - 2006 The Westin Harbour Castle - Security Officer1 Harbour Square, Toronto - 416 869 1600
Responsibilities include; safeguarding of hotel guests, patrons, staff and property; Discrete personal monitoring and control of hotel property and its perimeter using surveillance and access control equipment (digital still, digital video, CCTV, Intellex, WinPak, VingCard / Elsafe); Enforcement of Trespass to Property Act as necessary. Provide proactive options to maintain a safe and positive work environment. Act in response to and investigate all accidents, injuries, property loss or damage, thefts, and or unlawful activities. Document all investigations and communicate such with management.
2001 - 2002 Vision Health Care - Administrative AssistantScarborough - 416 757 9884
Respond to client requests for professional nursing staff (hospitals, after care facilities, institutions and private care facilities). Assign personnel as required. Assist in maintaining detailed accounts of staff schedules. Other office related duties as needed.
1995 - 2002 Centennial College - Admissions Clerk651 Warden Avenue, Scarborough - 416 289 5000
Respond to client requests for course, class or seminar information and registration. Register clients for same and maintain a database of same. Record all financial transactions on a daily basis and communicate all related information to appropriate departments.
1997 - 2001 Star Security Inc. - Security Officer2351 Royal Windsor Drive, Mississauga - 905 855 7827
Maintain a safe environment for patrons, clients and staff at a variety of events including municipal festivals, concerts, corporate engagements and private functions. Duties include personal protection, property safeguarding, perimeter control and surveillance. Work in conjunction with law enforcement, proprietary security and other personnel as required. Enforcement of Trespass to Property Act.
Although my work experience is predominately Security / Loss Prevention related it has and continues to routinely require me utilize various administrative skills to document, effectively communicate and coordinate acceptable solutions for all affected parties including staff and patrons of a myriad of cultures, professions, beliefs, and attitude.
References
Steve Batte [email protected] Toronto Dominion Centre 416 708 3192
Alexzandra Kocsis [email protected] Toronto Dominion Centre 905 466 4084