Keep in Control: Crafting the Right

Mobile Device Management Framework

to Mitigate Risks and Maximise Benefits

of BYOD

Gary Pettigrove

CIO

Enabling Framework

1. The ANAO

2. Business Mobility Journey

3. Utopia “Any Device, Any Platform, Anywhere”

4. Enabling a Mobile Framework

5. Questions

The ANAO

• Commonwealth Audit Office independently reporting to

Parliament on annual financial statements of 260

agencies, 50 performance audits and 4 better practice

guides

• Improving public administration of the APS

• 350 staff

• 86% of ANAO staff are mobile

• Protected Classified ICT network and CIO traditionally

focused on security walls and controlled mobility

Mobile Business Journey • Old Reality – Auditors gathering information

– Dial up -> Mobile phone as modems -> Mobile data cards

all using IPsec VPN, Pull information

• New Reality – Auditors Information at fingertips

– Mobile Tablets, Thin Clients, Mobile Apps, Cloud, Push

information

• The CIO’s Challenge – Managing the increasing power of the

IT customer

The Power of One

Technology at Work vs Technology at Home

• 2008 – 3 million users with iPhones

• 2014 – 420 million iPhones shipped annually

• 2004 – 1 million Facebook users

• 2014 – 1 billion Facebook users

• 2011 – IT in cloud spend was $41billion

• 2014 – IT in cloud spend estimated $240b

(Source Geeks, Machines & Outsiders)

CIO’s can no longer enable business productivity

improvements with the Old Reality

CIO Managing Risk

• Usability – empowering users with the devices they prefer

• Mobile first strategy

• Boundaries between work and personal disappearing

• Cybersecurity, encryption and Security

• Data Charges, global roaming and managing costs and

budgeting

• Digital disruption and social interaction changing business

thinking

Mobile Framework • Technology is the tool of the audit trade

• Work and Personal time allowed to integrate (Public

Service). Individual needs merge with the collective need.

• Any device, anywhere and secure all the time

ANAO Utopia • Smart Phones and tablets – ANAO supplied and BYOD with

BES10 or Blackberry MDM services

• (Blackberry Z30, iPhone, iPad, Android)

• Virtual Desktop (XenDesktop) – any connected PC

• Pool of ANAO Encrypted Laptops and 4G data cards and

VPN

• Pool of secure data storage devices (biometric USB, External

encrypted HDD)

• Value creative business thinking

• supporting technology staying in the “Right Zone”

Questions and

your Comments