CPUC Background Check Workshop

Dorothy Chou, Rasier-CAHead of Safety and Consumer Protection, Public PolicyFebruary 17, 2017

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1: http://www.psc.state.md.us/wp-content/uploads/MD-PSC-Decision-On-Uber-Lyft-Fingerprint-Waiver-Petitions_12222016.pdf

Safety and Screenings for Rasier-CA Partners● Technological innovations for safety purposes

● Strict driver screenings for Californians

“Each [accredited commercial] check involves extensive efforts to

identify criminal history, [is] supplemented by ongoing safety

protocols and updates, and include[s] unique and emerging

methods of authenticating identities.” - Maryland Public Service

Commission, December 22, 20161

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Overview of driver screenings

Identity Verification

Driving History Check

Criminal History Check

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Identity Verification

IDENTITY DOCUMENT COLLECTION

IDENTITY VERIFICATION

Collect the required personal information and documents.

● Full name● Date of birth● Valid driver’s license● Social security number● Full address including zip

code● Proof of insurance● Valid bank account● Photograph

Verify identity by comparing data from SSN Trace and MVR Check.

● Full name● SSN● Known aliases● Known addresses● Period of residence● Date of birth● Death Master File

ADDITIONAL VERIFICATION

Resolving inconsistencies.● Any inconsistencies will

immediately suspend screening process

● Additional identity confirmation steps taken to resolve inconsistencies

Ongoing confirmation.● Driver App randomly

requires driver-partners to take a photo for real-time identity verification

● Rider App allows riders to confirm that driver-partner in vehicle matches driver-partner photo in App

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DMV PULL NOTICE

With enrollment in DMV’s Pull Notice program, TNCs are alerted

to any new driving offenses

Driving History Check2

ADJUDICATE FOR DISQUALIFYING DRIVING OFFENSES

In the past 3 years:● No more than 3 points ● No driving on a suspended,

revoked or invalid license violation● No more than 3 minor violations,

such as:■ Moving violations■ Speeding tickets■ Non-fatal accidents

In the past 7 years, no major violations, such as:

● DUI● Speeding 100+ MPH● Hit and run● Reckless driving

In LA and SF, 96% and 98% of failures occur at this stage, respectively.

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DISCOVERY INVESTIGATE AT COURTHOUSES

ADJUDICATE FOR DISQUALIFYING OFFENSES

Checkr’s Criminal History Check3

Gather leads:

SSN Trace● Prospective driver-partner’s

address history through nationwide commercial data repositories

National Criminal Databases● Screen 1,500+ national, state,

and local criminal databases, such as PACER, Interpol, and FBI/Terror Watchlists

DOJ National Sex Offender Public Website

Find criminal records:

a) List geographic locations correlated to prospective driver-partner from Discovery stage

b) Search for the prospective driver-partner’s criminal history within each pertinent local courthouse’s records

c) Compile a list of offenses for prospective driver-partner

Adjudicate for disqualifying offenses, including:

Any Violent Felonies, such as:● Murder● Sexual assault● Kidnapping

Other offenses within a 7-year lookback, such as:

● Assault ● Battery● Domestic violence

offenses

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Disqualifying criteriaaligned with CA laws● Alignment with Prop 47

○ Disqualification for serious crimes including violent, sexual, and driving-related offenses.

○ Respect the law’s reclassification of low-level, nonviolent crimes as misdemeanors.

● Compliance with AB 1289○ With AB 1289, the Legislature and Governor have clearly defined

how TNC driver-partner screening should be conducted. ○ Compliance with the disqualifying crimes in AB 1289, including

updating adjudication standards to disqualify for all reported instances of the most violent felonies.

“As Transportation Network Companies (TNCs) have grown in

popularity and use, it has been important for the Legislature to

develop a system that both prioritizes public safety and provides

reliable transportation options.” - Assemblymember Jim Cooper,

Author of AB 1289, to CPUC President Picker, October 17, 2016

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Thank you

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